Ricoh MP C307 Field Service Manual page 333

Electrical Components
12. Cycle the main power OFF/ON with the SD card where the NV-RAM data has been uploaded in SD slot 2.
•
SC992 appears at start-up, but this is normal behavior. This is because information written to the
NV-RAM and on the hard disk do not match due to replacement of the NV-RAM. Go to Step 13.
13. Download the NV-RAM data stored in the SD card to the brand-new NV-RAM using SP5-825-001
(NV-RAM Data Download).
•
The download will take a couple of minutes.
14. Turn the main power OFF and remove the SD card from SD slot 2.
15. Turn the main power ON.
16. Restore the original settings of the following SPs, referring to the SMC data obtained in step 2.
•
SP5-825-001 does not download the following SP data to the new NV-RAM. So you must set
them manually.
a. SP5-985-001(Device Setting: On Board NIC)
b. SP5-985-002(Device Setting: On Board USB)
17. If the security functions (HDD Encryption and HDD Data Overwrite Security) were applied, set the
functions again.
18. Ask the customer to restore their address book. Or restore the address book data using SP5-846-052 (UCS
Setting: Restore All Addr Book), and ask the customer to ensure the address book data has been restored
properly.
•
If you have obtained the backup of the customer's address book data, delete the backup
immediately after the NV-RAM replacement to avoid accidentally taking out the customer's
data.
19. Output the SMC log using one of the following methods:
To print SMC log data, execute SP5-990-001.
To save SMC log data to an SD card, execute SP5-992-001
•
Check that the counters are reset.
20. Make sure that the list output in step 7-1 through step 7-3 matches the destination information in step 7-4.
If not, set it to the setting before replacement.
21. Execute the process control (SP3-011-001).
•
Try all the items below if NVRAM upload (SP5-824-001) or download (SP5-825-001) cannot be
done.
•
Check the SP values that changed on the SMC you printed out in step 2. Adjust the values
manually. Make sure that the values of SP5-045-001 and SP5-302-002 are the same as before
replacing.
(SMC List Card Save Function).
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