Ricoh MP C307 Field Service Manual page 392

Capturing the Device Logs
SP
SP5-858-142 Controller log
SP5-858-143 Engine log
SP5-858-144 Operation panel log
SP5-858-145 FCU log
SP5-992-001 SMC
7.
After executing the SP for copying the information and/or logs, a confirmation screen will appear. To
proceed with obtaining the information and/or logs, tap "Execute"
•
The approximate time it takes to transfer the debug log is as follows. Transfer time may be
affected by the type or format of the SD card.
Controller device log (GW device log): 2 - 20 minutes
Engine device log: 2 minutes
Operation panel device log: 2 - 20 minutes
If the estimated time is not calculated due to an error, an error code will be displayed.
Error
Code
-1 Other.
-2 No SD card is inserted in the service slot or in the SD slot on the side of the operation panel. In
this case, insert an SD card into either of the SD slots.
-3 The SD card is locked. In this case, unlock the SD card, as shown below.
[A]: Unlocked, [B]: Locked
386
Collectable Information and/or Logs
Description