Compaq AlphaServer 1200 User Manual page 219

Table 6-4 RCM Troubleshooting (continued)
Symptom Possible Cause
RCM installation is RCM Power Control: is set
complete, but to DISABLE.
system does not
power up.
You reset the AC power cords were not
system to factory removed before you reset
defaults, but the switch 4 on the RCM
factory settings did switchpack.
not take effect.
The remote user
The modem is confirming
sees a "+++" string whether the modem has
on the screen. really lost carrier. This
occurs when the modem sees
an idle time, followed by a
"3," followed by a carriage
return, with no subsequent
traffic. If the modem is still
connected, it will remain so.
The message The terminal or terminal
"unknown emulator is including a
command" is linefeed character with the
displayed when the carriage return.
user enters a
carriage return by
itself.
Cannot enable
The modem is not
modem or modem configured correctly to work
will not answer. with the RCM.
The modem has been
disabled on the RCM
switchpack.
Suggested Solution
Invoke RCM and issue the
poweron command.
Refer to Section 6.5.
This is normal behavior.
Change the terminal or
terminal emulator setting so
that "new line" is not
selected.
Modify the modem
initialization and/or answer
string as described in
Section 6.7.
Refer to Section 6.5.
Managing the System Remotely 6-25