Compaq AlphaServer 1200 User Manual page 218

Table 6-4 RCM Troubleshooting (continued)
Symptom
RCM does not answer
when the modem is
called.
After the system and
RCM are powered up,
the COM port seems
to hang briefly.
6-24 User's Guide
Possible Cause
Modem cables may be
incorrectly installed.
RCM remote access is
disabled.
RCM does not have a valid
modem password set.
Switch setting incorrect.
The local terminal is currently
attached to the RCM.
On power-up, the RCM defers
initializing the modem for 30
seconds to allow the modem to
complete its internal
diagnostics and initialization.
Modem may have had power
cycled since last being
initialized or modem is not set
up correctly.
This delay is normal behavior.
Suggested Solution
Check modem phone
lines and connections.
Enable remote access.
Set password and enable
remote access.
Set switch 1 to ON;
switch 2 to OFF.
Enter quit on the local
terminal.
Wait 30 seconds after
powering up the system
and RCM before
attempting to dial in.
Enter enable command
from RCM.
Wait a few seconds for
the COM port to start
working.
Continued on next page