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Repair

When the abnormalities of the processor are not improved after it is performed the maintenance according to the
Instructions for Use or exchanged a lamp or a fuse, please be sure to request repair to your local PENTAX Medical
service facility.
When returning any instrument for repair to PENTAX Medical, please be aware of the following points. Check with your local
PENTAX Medical distributor for more details.
(1) All equipment requiring repair should be shipped in a carrying box with appropriate packing together
with details on the instrument damage or problem.
(2) Write down the repair order number and your contact name, phone number, and shipping address on
a piece of paper and include it in the package.
WARNING
 Be sure to submit the instrument to a PENTAX Medical service facility for repairs. Note that PENTAX Medical is in
no way liable for any injuries to patients or users, damage or malfunction of the processor, and inadequate
disinfection or sterilization as a result of repairs being undertaken by an unauthorized personnel or agency.
It must be recognized that PENTAX Medical does not evaluate non-PENTAX Medical parts, components, materials
and/or servicing methods. Therefore, questions regarding material compatibility and/or functionality of PENTAX
Medical instruments built with the unauthorized, untested and unapproved items, materials, repair/assembly methods
must be referred to the third party service organization and/or device remanufacturer. It is unknown to PENTAX
Medical if serviced or remanufactured instruments (performed by unauthorized PENTAX Medical entities) which still
bear a PENTAX Medical label are within PENTAX Medical device specifications and/or if unauthorized activities have
significantly changed the instrument's performance, intended use, safety and/or effectiveness.
Ultimately, owners of these medical devices are responsible for selecting an appropriate service facility or vendor
whose activities render an instrument to the same expectations and quality of a finished device supplied by the
endoscope OEM.
 Be sure to delete any user and patient data from the processor before shipping in order to prevent the disclosure of
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personal information.
 Technical information related to repairs is listed in the service manual.
 For details about repairs, contact your local PENTAX Medical service facility.
85
Maintenance

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