Repair - Pentax EPK-P Owner's Manual

Repair

Before submitting the processor for repair, be sure to perform the after use care procedure
in order to prevent infections.
I "After Use Care and Storage" (P.42)
Observe the following points when sending the processor for repair.
• Use appropriate packing to prevent the processor from being broken or damaged during transport.
• Make sure you write down and include details of the malfunction, the processor manufacturing number, your name and
contact information, and the destination address.
• Send all accessories that you think may be in any way related to the malfunction together with the processor.
NOTE
PENTAX is responsible for any repairs it undertakes. Note, however, that PENTAX is in no way liable for any injuries
to patients or users, damage or malfunction of the processor, and disinfection or sterilization problems as a result of
repairs being undertaken by any party other than PENTAX.
Be sure to delete any patient data from the processor in order to prevent the disclosure of personal information.
WARNING
Instrument repairs should only be performed by an authorized PENTAX service facility. PENTAX assumes no liability for
any patient/user injury, instrument damage or malfunction, or REPROCESSING FAILURE due to repairs made by
unauthorized personnel.
It must be recognized that PENTAX does not evaluate non-PENTAX parts, components, materials and/or servicing
methods and therefore questions regarding material compatibility and/or functionality of PENTAX instruments built with
these unauthorized, untested and unapproved items, materials, repair/assembly methods must be referred to the third
party service organization and/or device remanufacturer. It is unknown to PENTAX if serviced or remanufactured
instruments (performed by unauthorized PENTAX entities) which still bear a PENTAX label are within PENTAX device
specifications and/or if unauthorized activities have significantly changed the instrument's performance, intended use,
safety and/or effectiveness.
Ultimately, owners of these medical devices are responsible for selecting an appropriate service facility or vendor whose
activities render an instrument to the same expectations and quality of a finished device supplied by the scope OEM.
Maintenance and Storage
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