Appendix 1: System Status Messages
Various messages may appear on the Status screen of xGenConnect Web
Server and UltraSync+ app.
System
•
AC power fail: The security system has lost its electricity power. May take up
to 5 min to clear once power restored.
•
Low battery: The security system's back up battery requires charging. May
take up to 5 min to clear once battery charged.
•
Battery test fail: The security system's back up battery requires changing. If
after 48 hours this message does not clear, replace with a new battery. If the
power fails, the system will not be operational.
•
Box tamper: The security system's cabinet tamper input has activated.
•
Siren trouble: The security system's external siren has a problem. Check the
panel is securely installed on the wall.
•
Over current: The security system is drawing too much current. Disconnect
some hardwired inputs.
•
Time and date loss: The security system time and date need resetting.
•
Communication fault: The security system has detected a problem with the
communication channel. Check the internet connection, Ethernet cable, or
cellular reception is sufficient.
•
Fire alarm: A fire alarm has been activated from the panel.
•
Panic: A panic alarm has been activated from the panel.
•
Auxiliary: An auxiliary alarm has been activated from the panel.
Area Number. Area Name
•
Is on in the away mode: This Area is armed in the away mode.
•
Is on in the stay mode: This Area is armed in the stay mode.
•
Is ready: This Area is secure and ready to be armed.
•
Is not ready: This Area is NOT ready to be armed, a zone is not secure.
•
All Areas are on in the away mode: All Areas in this multi area system are
armed in the away mode.
•
All Areas are on in the stay mode: All Areas in this multi area system are
armed in the stay mode.
•
All Areas are ready: All Areas in this multi area system are secure and ready
to be armed.
xGenConnect Installation and Programming Guide
153