ADTRAN DSU III ARdc User Manual page 129

Data service unit
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Product Support Information
Pre-Sales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or
ADTRAN Sales:
Applications Engineering (800) 615-1176
Sales
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help,
please contact ADTRAN Technical Support and have the unit serial number
available.
Technical Support
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical
Support will coordinate with the Customer and Product Service (CAPS) de-
partment to issue a Return Material Authorization (RMA) number. For infor-
mation regarding equipment currently in house or possible fees associated
with repair, contact CAPS directly at the following number:
CAPS Department
Identify the RMA number clearly on the package, and return to the following
address:
ADTRAN, Inc.
CAPS Department
6767 Old Madison Pike
Progress Center
Building #6 Suite 690
Huntsville, Alabama 35807
(800) 827-0807
(888) 4ADTRAN
(256) 963-8722

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