Problem Solving; Further Inquiries; Future Updates - Crestron Isys TPS-4L Operations & Installation Manual

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Crestron Isys TPS-4L

Problem Solving

Operations & Installation Guide – DOC. 6449
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
TPS-4L Troubleshooting
TROUBLE POSSIBLE CAUSE(S)
TPS-4L not Net ID is not correct.
functioning.
Net ID is not set to match
the Net ID specified in
SIMPL Windows.
Net ID is the same as
another device's Net ID.
Buttons do not Net ID incorrect or does not
function when match SIMPL Windows
pressed. program.
Button press Incorrect programming.
yields incorrect
result.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(http://www.crestron.com/) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
the TPS-4L, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an "Addendum" in the Download column.
3.6-inch Wall Mount Touchpanel
CORRECTIVE ACTION
Verify the Net ID In Crestron
Toolbox.
Verify SIMPL Windows program
for setting Net IDs.
Assign a different Net ID.
In Crestron Toolbox, check
Functions | CresnetID to verify Net
ID. Verify SIMPL Windows program
ID.
Verify SIMPL Windows program.
3.6-inch Wall Mount Touchpanel: Isys
TPS-4L • 35
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