Mazda CX-30 2020 Owner's Manual page 528

If Trouble Arises
Mazda ERA-GLONASS
If the Mazda ERA-GLONASS operates while you are making a call with your

mobile phone using Bluetooth
It may not be possible to receive a call using the Bluetooth

while the Mazda ERA-GLONASS is operating.
A voice call with an operator may not be possible if the speaker or microphone is

broken. If the speaker or microphone is broken, always have the vehicle inspected
at an Authorised Mazda Repairer.
The Mazda ERA-GLONASS may not operate normally outside of the following

temperature range: If the Mazda ERA-GLONASS does not operate normally, make
a call from another telephone such as the nearest available public telephone.
Operation temperature range: -40 °C (-40 °F) to 85 °C (185 °F)
There may be a difference between the position information sent to the call centre

and the actual position of the vehicle where the call was made. Indicate
landmarks around the position of the vehicle where the call is being made to the
operator during the voice call.
Automatic emergency calls
If the vehicle receives an impact of a certain level or more in a collision, vehicle
information is automatically sent to the call centre.
When the transmission of the vehicle information is completed or about 20 seconds
have elapsed since the transmission began, the voice call with the call centre starts.
CAUTION
If an automatic call is made, the built-in battery power may be depleted and
emergency calls may not be possible in the event that an emergency occurs again.
After an automatic emergency call has been made, have the built-in battery replaced
by an Authorised Mazda Repairer.
NOTE
Automatic emergency calls cannot be cancelled by the user.

The call centre will end an emergency call. The user cannot end the emergency

call.
If the vehicle receives an impact of a certain level or more in a collision, an

automatic call is made even if the air bags do not deploy.
If a call is disconnected or a call cannot be made to the call centre correctly, an

automatic call is made again to the call centre. Redialing cannot be cancelled.
1. If the vehicle receives an impact of a certain level or more in a collision, the
Mazda ERA-GLONASS begins operating automatically.
7-16
®
Hands-Free, the call may be interrupted.
®
Hands-Free normally