IBM Aptiva Handbook page 114

Table 1: Hardware problems (Continued)
If the problem is:
Can't enter password
Can't read information on diskette or CD
Audio CD does not play when inserted into
CD-ROM drive
If any of these problems continue after taking the actions listed, see "Chapter 2: HelpWare support and services" on
Note:
page 2-1 for information on obtaining service.
10-8 Chapter 10: Diagnosing and recovering from problems
Here's what to do:
1.Make sure you are typing the correct password.
2.Make sure the keyboard cable is correctly and securely connected to the
keyboard port (not the mouse port) on the back of the system unit.
The keyboard port has this symbol next to it:
1.Make sure you are using the correct type of diskette. Make sure the
diskette is formatted correctly.
2.Make sure the diskette or CD is inserted into the drive correctly.
3.Make sure the CD is clean and not scratched.
4.Try to read a diskette or CD that you know is good. If it works, the first
diskette or CD is damaged. If you can't read the information on the good
diskette or CD, there may be a problem with your diskette or CD-ROM
drive.
5.Make sure the drive power and signal cables are securely attached to
the back of the drive. For instructions on working in the system unit, see
"Working with the hardware in the system unit" on page 8-2.
Make sure you have enabled AutoPlay. To enable AutoPlay:
1.Click on .
Start
2.Select and click on
Settings
3.Double click on the
System
4.Click on the
Device Manager
5.Double click on
CD-ROM
6.Click on the tab.
Settings
7.Under , click on
Options
box).
8.Click on .
OK
.
.
Control Panel
icon.
tab.
and select the listed CD-ROM option.
(a check appears in the
Auto insert notification