IBM Aptiva Handbook page 32

Austria AT
Belgium BE
Denmark DK
Finland FI
France FR
Germany DE
Ireland UK
Italy IT
Luxemburg BE
New Zealand NZ
The Netherlands NL
Norway NO
Spain ES
Sweden SE
Switzerland CH
UK and Ireland UK
US US
You can access the IBM Knowledge Base from the Web
sites. The IBM Knowledge Base is a tool that is used to
diagnose common technical problems. In order to use the
Knowledge Base, you must first connect to the IBM Aptiva
Support page and complete a personal profile. Use the IBM
Knowledge base for troubleshooting and step-by-step
solutions.
2-4 Chapter 2: HelpWare support and services
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Online services are companies which provide a wide variety
of services like electronic mail, newsgroup, and special
forums. These companies provide IBM forums where
customers can receive technical support and information
about IBM products.
CompuServe
If you want to use CompuServe to find information related to
IBM products and services, use the "GO" word
from the main area , type Aptiva to get to the Aptiva support
forum.
Then,
IBM.