IBM Aptiva Handbook page 29

:KDW LV ,%0 +HOS:DUH"
IBM HelpWare is a comprehensive set of technical support
and service options.
From 30-day "Up and Running" support to help with popular
programs, IBM HelpWare has a variety of services and
solutions for you. These options are available from IBM
whenever you need help for as long as you own your IBM
Aptiva Personal Computer. Even when your software
support expires, HelpWare will still be there to support you
with services available for purchase.
Read on to find out when and what methods of support are
available at no additional charge and when charges will
apply.
1HHG TXLFN KHOS"
There are two ways to get help quickly from IBM:
Refer to the section titled" How do I get
Internet
help electronically?" on page 2-3 for your
internet address for your country or
region.
Refer to the section entitled
Telephone
when do I contact the IBM PC HelpCenter?"
on page 2-5 for information about the
telephone services of HelpWare.
:KDW FDQ , GR RQ P\ RZQ"
Sometimes you can quickly solve problems that you may
have with your computer. We have given you several
different methods you can use to solve problems on your
own. If you need to, you can still contact IBM for support.
There is more information about telephone support in "How
and when do I contact the IBM PC HelpCenter?" on
page 2-5.
"How and
2-1