Warranty Statements - IBM Aptiva Handbook

IBM or your reseller provides certain types of repair and
exchange service, either at your location or at a service
center, to keeo Machines in, or restore them to,
conformance with their Specifications. IBM or your reseller
will inform you of the available types of service for a Machine
based on its country of installation. IBM may repair the
failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine
or part, the item IBM or your reseller replaces becomes its
property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered.
The replacement may not be new, but will be in good
working order and at least functionally equivalent to the item
replaced. The replacement assumes the warranty service
status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller
services must be installed on a Machine which is 1) for
certain Machines, the designated, serial-numbered Machine
and 2) at an engineering-change level compatible with the
feature, conversion, or upgrade. Many features, conversions,
or upgrades involve the removal of parts and their return to
IBM. A part that replaces a removed part will assume the
warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part,
you agree to remove all features, parts, options, alterations,
and attachments not under warranty service.
You also agree to
ensure that the Machine is free of any legal obligations

or restrictions that prevent its exchange;
obtain authorization from the owner to have IBM or

your reseller service a Machine that you do not own;
and
where applicable, before service is provided

follow the problem determination, problem
,
analysis, and service request procedures that
IBM or your reseller provides,
secure all programs, data, and funds contained
-
in a Machine
provide IBM or your reseller with sufficient, free,
.
and safe access to your facilities to permit them
to fulfill their obligations, and
inform IBM or your reseller of changes in a
/
Machine's location.
IBM is responsible for loss of, or damage to, your Machine
while it is 1) in IBM's possession or 2) in transit in those
cases where IBM is responsible for the transportation
charges.
Neither IBM nor your reseller is responsible for any of your
confidential, proprietary or personal information contained in
a Machine which you return to IBM or your reseller for any
reason. You should remove all such information from the
Machine prior to its return.
Production status. Each IBM Machine is manufactured
from new parts, or new and used parts. In some cases, the
Machine may not be new and may have been previously
installed. Regardless of the Machine's production status,
IBM's appropriate warranty terms apply.

Warranty statements

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