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Chapter 5: Solving Problems and Updating Your System
Calling for Assistance
Frequently Asked Questions
If you need installation or application assistance, refer to the web site at
http://agilent.com/find/drive_test.
To access the frequently asked questions section, use the following procedure:
1. Click on the Technical Support link.
2. Select the Frequently Asked Questions - Search
3. For the Search key, type the keyword "drive test"
If you do not have access to the web, contact your local Agilent Technologies
representative for information.
Technical Telephone Assistance
Your Agilent Wireless Solutions come with 12 months of technical telephone
assistance and a 12 month hardware warranty period. To use the telephone
assistance:
1. Install the software.
2. The Customer Business Center will provide you with a packet of
3. Ask the Agilent Technologies engineer your question.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
information, which includes your system handle number. Please refer to
that number when calling for support.
To establish a Support Contact, please call the Customer Business Center.
Wireless Solutions Getting Started Guide 5-15
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