Using Tone Dialing For A Call; Using Your Norstar System From An External Location - Nortel Compact ICS 7.1 Coordinator Manual

228 / Using System features

Using tone dialing for a call

If your external telephone lines use tone dialing, you can temporarily
switch to tone dialing by pressing £ after selecting the line. Tone dialing
allows your Norstar telephone to communicate with devices and services
that respond to tone signals, such as automatic switchboards, and fax or
answering machines.
Using your Norstar system from an
external location
You can use the lines and some of the features of a Norstar system from
outside the system. You can do this over the public telephone network
when you are away from the office, or you can call from another system,
over a private network.
An example of how remote access works is a sales representative who
spends a lot of time out of the office and who needs to make long distance
calls to the European office. Your Norstar system has a leased line to
Europe with reduced transatlantic charges. You provide that sales
representative with a Class of Service (COS) password that gives access to
the transatlantic line. The sales representative can then telephone into the
Norstar system from a hotel, enter their Class of Service password, and use
the leased transatlantic line to make calls.
Remote users can access Norstar lines, line pools, the page feature, and
remote administration (if enabled through Software Keys). The exact
facilities available to you through remote access vary, depending on how
your installer or customer service representative set up your system.
Compact ICS 7.1 System Coordinator Guide N0130955 01