Using Call Information For A Particular Call - Nortel Compact ICS 7.1 Coordinator Manual

Call Display information becomes available between the first and second
ring of an incoming call. If you answer before the Call Display information
is available on your display, and you press
the line number or line name.
To use logging features with Call Display, see ''Using Call Log'' on page
137.

Using Call Information for a particular call

Call Information allows you to see information about incoming calls. This
information is more detailed than the Call Display information you can
receive automatically. For external calls, you can display the caller name,
telephone number, and the line name. For an internal call, you can display
the caller name and the internal number of their telephone. You can see
information for ringing, answered, or held calls.
Call Information is available for calls even if they have been transferred,
forwarded or rerouted in some way.
Names and numbers for external calls are displayed only if you have
subscribed to Call Display services from your telephone company.
Tip -
Information, along with the date and time of the call, and
the number of times the caller called.
Once you answer a call, new calls coming in on lines configured with CLID
to telephones with CLID allowed, present the prompt: LineXXX Calling
for two rings, and then the CLID of the caller will display for three seconds
(XXXXX).
If the call is being forwarded, the CLID will also display the number from
which the call was forwarded (XXXXX>YYY).
This transient prompt will disappear if you press a programmed feature
button, external autodialer, answer DN, line button, intercom button, any
N0130955 01
Call Log displays the same information as Call
Answering calls / 51
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, you see only
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Compact ICS 7.1 System Coordinator Guide