Troubleshooting
Operating Instructions 581 - 02.0 - 05/2019
10 Troubleshooting
10.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler AG
Potsdamer Str. 190
33719 Bielefeld, Germany
Phone: +49 (0) 180 5 383 756
Fax: +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
10.2 Messages of the software
Please contact customer service if an error occurs that is not
described here. Do not attempt to correct the error yourself.
10.2.1 Information messages
Symbol
Description
At the start of sewing, the
needle is not in the upper
home position or is on the
wrong side
The machine is in the
threading position and not
ready for sewing.
The thread breaks during
sewing
Remedial action
• Turn the handwheel until
the message disappears
• When threading is
complete, press the
Threading mode button
on the head cover to
return to sewing mode
• Press the button on the
head cover to move to
the threading position
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