Alcatel-Lucent 1643 AMS Installation Manual page 23

About this information product
Engineering and Ordering Information
Interconnect information
Technical support
Alcatel-Lucent provides the following Technical Support Services:
• Remote Technical Support (RTS) – remote technical support to troubleshoot and
resolve system problems.
• On-site Technical Support (OTS) – on-site assistance with operational issues and
remedial maintenance.
• Repair and Replacement (R&R) – technical support services for device repair/return
or parts replacement.
• Alcatel-Lucent Online Customer Support – online access to information and
services that can help resolve technical support requests.
NOTE: Technical Support Services are available 24 hours a day, 7 days a week.
When additional technical assistance is needed, use the appropriate contact information
in the table below.
Customer location
Inside the United States
and Canada
Outside the United States
Web Site
How to order
For all questions concerning ordering of 1643 AM and 1643 AMS documentation, for a
complete list of the marketable items and their comcodes, and for ordering the
equipment please contact your Account Executive or your Alcatel-Lucent local
customer team.
How to comment
To comment on this information product, go to the
(http://www.lucent-info.com/comments/enus/) or e-mail your comments to the
Comments Hotline (comments@alcatel-lucent.com).
...................................................................................................................................................................................................................................
365-312-802R7.2
Issue 4, June 2007
,
Document title
Initial Alcatel-Lucent contact location
Technical Support Services can be reached at
1-866-Alcatel-Lucent8
Technical Support Services can be reached at
+1-630-224-4672
For additional information regarding Worldwide Services,
refer to the Alcatel-Lucent' web site at
http://www.alcatel-lucent.com/solutions/lws.html
Alcatel-Lucent - Proprietary
See notice on first page
Document code
(866-582-3688): Prompt#1.
: Prompt#2.
Online Comment Form
ED8C940-10
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