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C C h h a a p p t t e e r r 6 6 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g
6 6 . . 1 1 I I n n t t r r o o d d u u c c t t i i o o n n
This section provides troubleshooting information in the form of an easy to read table.
If a problem occurs during the first operation of a new fryer, recheck
Chapter 3 Operation and Maintenance , page 11
and
6 6 . . 2 2 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g
To isolate a malfunction, proceed as follows:
• Clearly define the problem (or symptom) and when it occurs.
• Locate the problem in the Troubleshooting table.
• Review all possible causes. Then, one-at-a-time, work through the list of corrections until the
problem is solved.
• Use the Diagnostics Mode to identify the problem and make possible adjustments.
I I n n f f o o : If a problem keeps reoccurring, have a qualified service technician check the fryer for other
causes.
6 6 . . 3 3 W W a a r r n n i i n n g g s s & & E E r r r r o o r r M M e e s s s s a a g g e e s s
For controls and indicators information refer to
The control monitors procedure problems and system failures with warnings and error codes. The
display shows the warning or error code, and an alarm sounds.
Pressing product selection 2 cancels most warnings and pressing any control button stops most error
code alarms. But there are some exceptions (see below). The display shows the error until the
situation is corrected.
Display
"W-1"
Incoming supply voltage too low.
"LOW VOLTAGE"
"W-2"
Faulty components or connections.
"SLOW HEAT-UP"
"W-3"
Product loaded into vat before the ready
"WAS NOT READY'
LED lights.
"W-4"
Too much product in vat.
"SLOW COOKING"
"W-5"
Product loaded into vat before ready LED
"SLOW COOKING"
lights.
of this manual.
3.1 User Interface Controls & Indicators , page
T T a a b b l l e e 6 6 - - 1 1 W W a a r r n n i i n n g g s s
Cause
Chapter 2 Installation , page 3
Correction
Check to make sure plug is pushed in all
the way. If "Low Voltage" continues, con-
tact Henny Penny Support to check fryer
configuration and settings.
Check to make sure plug is pushed in all
the way. Have elements, connections,
and contactors checked.
Wait until oil is at proper temperature be-
fore loading product.
Fill baskets following Chick-fil-A guide-
lines. Do not overfill baskets.
Wait until oil is at proper temperature be-
fore loading product.
11.
73
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