Henny Penny Chick-fil-A Controls 500 Manual
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Henny Penny Chick-fil-A Controls 500 Manual

Henny Penny Chick-fil-A Controls 500 Manual

Pressure fryers
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Summary of Contents for Henny Penny Chick-fil-A Controls 500

  • Page 1 Henny Penny Chick-fil-A Controls...
  • Page 2 Henny Penny Chick-fil-A Controls...

  • Page 3: Table Of Contents

    Chick-fil-A Controls TABLE OF CONTENTS Section Page Section 1. INTRODUCTION ................... 1-1 Introduction ................... 1-1 Assistance ..................... 1-1 Safety ....................1-2 ......................Section 2. OPERATION ....................2-1 Operating Controls ................2-1 Clock Set ....................2-3 Diagnostic Mode and Special Functions ..........2-5 Warnings and Error Messages ...............

  • Page 4: Section 1. Introduction

    Henny Penny Chick-fil-A Controls SECTION 1. INTRODUCTION The Chick-fil-A controls for the Henny Penny models 500 (electric) 1-1. INTRODUCTION and 600 (gas) have many features to allow the Operator to produce consistent, quality products. The controls monitor not only cooking...

  • Page 5: Section 2. Operation

    Henny Penny Chick-fil-A Controls SECTION 2. OPERATION Figure 2-2 shows the location of following computer control 2-1. OPERATING CONTROLS items. Figure Item Description Function Lights when the control calls for heat and the peanut oil should start heating. Digital Display Shows all the functions of the cooking cycle, Program Mode, Diagnostic Mode and alarms.
  • Page 6 Henny Penny Chick-fil-A Controls 2-1. OPERATING CONTROLS (Continued) Menu Card Shows name of food product selected. The menu card strip is located behind the decal. Product Select Press to select food products to be cooked, as well as, answering display prompts. Also, accesses the diagnostics;...

  • Page 7: Clock Set

    Henny Penny Chick-fil-A Controls 2-2. CLOCK SET Upon initial start-up or PC board replacement, if “CLOCK SET” automatically appears in the display, skip steps 1, 2 and 3. 1. Press and hold for 5 seconds until “LEVEL 2” shows in display.
  • Page 8 Henny Penny Chick-fil-A Controls 14. Press . Display shows “CS-6” then “CLOCK MODE” 2-2. CLOCK SET (Continued) along with “1.AM/PM”. “1.AM/PM” is 12 hour time, “2.24-HR” is 24 hour time. Press to change. 16. Press . Display shows “CS-7” then “DAYLIGHT...

  • Page 9: Diagnostic Mode And Special Functions

    Henny Penny Chick-fil-A Controls 2-3. DIAGNOSTIC MODE Diagnostic Mode To view summaries of the fryer and Operator performance, press AND SPECIAL then . Press to view the following functions: FUNCTIONS D1 - Adjust product color for all products (not individually)
  • Page 10 Henny Penny Chick-fil-A Controls 2-3. DIAGNOSTIC MODE Manual Mode This allows the Operator to quickly program a time and temperature for AND SPECIAL nonstandard products that are not on the menu card. This is to be a FUNCTIONS temporary setting and disables most of the advanced features of the (Continued) controls.
  • Page 11 Henny Penny Chick-fil-A Controls 2-3. DIAGNOSTIC MODE Information Mode This mode gathers and stores historic information on the fryer and AND SPECIAL Operator performance. Press at the same time and FUNCTIONS (Continued) “*INFO MODE*” shows on display. Press to access the steps and press to view the statistics within each step.

  • Page 12: Warnings And Error Messages

    Henny Penny Chick-fil-A Controls The controls monitor procedure problems and system failures with 2-4. WARNINGS AND warnings and error codes. The display shows the warning or error ERROR MESSAGES code, and an alarm sounds. Pressing cancels most warnings, and pressing any control button stops most Error Code alarms.
  • Page 13 Henny Penny Chick-fil-A Controls 2-4. WARNINGS AND ERROR MESSAGES (Continued) ERROR CODES DISPLAY CAUSE CORRECTION “E-4” PC board too hot. Check ventilation louvers on side of fryer for “CPU TOO obstructions. If louvers are clear, have PC HOT” board checked. Check cooling fan if present.
  • Page 14 Henny Penny Chick-fil-A Controls 2-4. WARNINGS AND ERROR MESSAGES (Continued) ERROR CODES DISPLAY CAUSE CORRECTION (500 fryer only) “E-26” Faulty contactors or PC board. Have the contactors and PC board checked. “HEAT AMPS LOCKED ON” This error code could be displayed even with the Cook/Pump switch turned OFF.

  • Page 15: Basic Operations

    Henny Penny Chick-fil-A Controls The following procedures should be followed on the initial start-up of 2-5. BASIC OPERATION the fryer, and each time the fryer is brought back into operation from a cold or shut down condition. These are basic, general instructions.
  • Page 16 Henny Penny Chick-fil-A Controls 10. Once out of the melt cycle, flashes until 5° before setpoint 2-5. BASIC OPERATION (Continued) temperature ( plus any offset temperature). Then lights and the selected product shows on the display. The heat cycles on and off about 4 degrees before the setpoint temperature to help prevent overshooting the setpoint temperature (proportional control).
  • Page 17 Henny Penny Chick-fil-A Controls 2-5. BASIC OPERATION (Continued) PRESSURIZED LATCH THE LID PROPERLY AND ALIGN THE RED BALLS OR SEVERE BURNS WILL RESULT. 15. Press the desired Product button to start a cook cycle. The display counts down the cooking time.
  • Page 18 Henny Penny Chick-fil-A Controls 19. Unlatch and raise the lid quickly to allow most of the condensation 2-5. BASIC OPERATION on the lid to drain through the drain channel and not into the (Continued) peanut oil. Do not let lid slam up against its backstop because this could damage the hinge.

  • Page 19: Clean-Out Mode

    Henny Penny Chick-fil-A Controls The Chick-fil-A control has a Clean-Out Mode to clean the frypot upon 2-6. CLEAN-OUT MODE initial start-up and every change of shortening. Follow the steps in Chick-fil-A’s training materials on Cleaning the Frypot. When heating the cleaning solution, turn the Cook/Pump switch to COOK.

  • Page 20: Manually Setting New Or Used Peanut Oil

    Henny Penny Chick-fil-A Controls 1. Turn the Cook/Pump switch to off. 2-7. MANUALLY SETTING NEW OR USED PEANUT OIL 2. Press and hold while turning the Cook/Pump switch to FUNCTION COOK, until “IS OIL NEW OR USED?” shows in the display.

  • Page 21: Section 3. Troubleshooting

    Henny Penny Chick-fil-A Controls SECTION 3. TROUBLESHOOTING 3-1. INTRODUCTION This section provides troubleshooting information in the form of an easy to read table. If a problem occurs during the first operation of a new fryer, recheck the installation and operation sections of this manual.
  • Page 22 Henny Penny Chick-fil-A Controls Problem Cause Correction COOKING SECTION Product Color Not Correct: A. Too Dark (some batches) • Temperature programmed too hot • See Diagnostic Mode D 10, page 5-24. If temperature settings have been changed, have the controls reintialized.
  • Page 23 Henny Penny Chick-fil-A Controls Problem Cause Correction COOKING SECTION (Continued) • C. Too Light (all batches) Slow fryer heat-up/recovery. • See Diagnostic Mode D 4, page 5-15 for present day’s performance. Or see Informa- tion Modes 5, 6, 7, 8, and 9 for more information on this prob- lem, pages 5-28 to 5-32.
  • Page 24 Henny Penny Chick-fil-A Controls Problem Cause Correction COOKING SECTION (Continued) B. Too Light (Continued) • Cook cycle aborted before alarm • See Diagnostic Mode D 7, page “DONE” flashes. 3-20, to see how many times the cook cycle was stopped before the end of the cycle.
  • Page 25 Henny Penny Chick-fil-A Controls Problem Cause Correction COOKING SECTION (Continued) Product not done • Cook cycle aborted before alarm, • See Diagnostic Mode D 7, page “DONE” flashes. 5-20, to see how many times the cook cycle was stopped before the end of the cycle.
  • Page 26 Henny Penny Chick-fil-A Controls Problem Cause Correction POWER SECTION With Cook/Pump Switch in • Open Circuit. • Check to see if fryer is plugged Cook position, fryer is completely without power • Check wall circuit breaker or fuse. • Have a qualified service techni- cian check power supply and Cook/Pump switch.
  • Page 27 Henny Penny Chick-fil-A Controls Problem Cause Correction PRESSURE SECTION (Continued) • • Pressure does not Not enough product in fryer Place proper quantity of build or product not fresh. fresh product within frypot to generate steam. • • Metal shipping spacer not Remove shipping spacer.
  • Page 28 Henny Penny Chick-fil-A Controls Problem Cause Correction FILTER SYSTEM SECTION (Continued) Motor hums but • Clogged lines or pump • Have pump and lines removed will not pump. and cleaned. • Have pump seal, rotor and rollers replaced. HEATING OF PEANUT OIL SECTION Peanut oil will not heat •...
  • Page 29 Henny Penny Chick-fil-A Controls Problem Cause Correction HEATING OF PEANUT OIL SECTION (Continued) Peanut oil heating slowly • Low or improper amps • See Infomation Mode 16, page 5-35, for present amperage. Or see Information Modes 4, 5, 6, 7, 8, 9, for more information on this problem, pages 5-27 to 5-32.

  • Page 30: Diagnostic Mode Details

    Henny Penny Chick-fil-A Controls The Chick-fil-A fryer controllers provide Diagnostic functions that let an 3-3. DIAGNOSTIC MODE Operator review operating and performance data for the fryer. DETAILS The information provided by Diagnostic Mode can be used to monitor procedural errors, such as, not waiting for the Ready light before starting a cook cycle, canceling cycles early, etc.
  • Page 31 Henny Penny Chick-fil-A Controls 3-3. DIAGNOSTIC MODE D 1: Color Adjustment DETAILS (Continued) This step lets the user make slight adjustments to the product color. The color adjustment is performed by increasing or decreasing the regulating temperature of the fryer.
  • Page 32 Henny Penny Chick-fil-A Controls 3-3. DIAGNOSTIC MODE D 2: Oil Wear Report DETAILS (Continued) This section displays information about the age of the present batch of peanut oil. The first step shows how many days of use this oil has: “D2: THIS OIL IS “...
  • Page 33 Henny Penny Chick-fil-A Controls 3-3. DIAGNOSTIC MODE D 3: Line Voltage Performance Report This section displays information about how good the line voltage DETAILS (Continued) supply has been for the present day and for the present batch of oil. The controller continually monitors the line voltage supplied to the fryer (when the fryer is on).
  • Page 34 Henny Penny Chick-fil-A Controls “D3: ARE OTHER” 3-3. DIAGNOSTIC MODE “D3: FRYERS” DETAILS (Continued) “D3: HAVING THIS” “D3: PROBLEM” “D3: TODAY?” Press is pressed (other fryers are having this problem): “D3: FACILITY” “D3: OR UTILITY” “D3: PROBLEM” is pressed (other fryers are not having this problem): “D3: CHECK CORD,”...
  • Page 35 Henny Penny Chick-fil-A Controls If one or more Low Voltage warnings have been detected before today, 3-3. DIAGNOSTIC MODE the following sequence is displayed: DETAILS (Continued) “D3: BEFORE TODAY” “D3: 27 LOW VOLT” “D3: WARNINGS” “D3: ON THIS OIL” (Press “D3: MIN VOLTAGE”...
  • Page 36 Henny Penny Chick-fil-A Controls If the fryer has witnessed two or more Low Voltage warnings today, the 3-3. DIAGNOSTIC MODE following report is displayed: DETAILS (Continued) “D4: CAN’T TEST” “D4: HEAT CAPACITY” “D4: DUE TO” “D4: VOLTAGE” “D4: PROBLEMS” Otherwise, if the assessed Heat Capacity rating is presently “good” and...
  • Page 37 Henny Penny Chick-fil-A Controls Otherwise, the heating coils are presumed to be good and the following 3-3. DIAGNOSTIC MODE messages appear: DETAILS (Continued) “D4: HEATER COILS “ “D4: APPEAR OK “ (Press “D4: CHECK “ “D4: CONTACTORS, “ “D4: CONNECTIONS, “...
  • Page 38 Henny Penny Chick-fil-A Controls Otherwise, if one or more cook products have generated a “Slow 3-3. DIAGNOSTIC MODE Cook” warning more than 5% of the time, but four or more Low DETAILS (Continued) Voltage or Slow Heat-up warnings (any combination) have been generated today, then the report is as follows: “D5: SOME SLOW”...
  • Page 39 Henny Penny Chick-fil-A Controls “D5: POSSIBLE” 3-3. DIAGNOSTIC MODE “D5: OVERSIZED” DETAILS (Continued) “D5: OR FROZEN” “D5: BATCH OF” “D5: “NUG-STRP” “ ( <— Product Name ) “D5: DETECTED” “D5: 3 TIMES” “D5: TODAY” (Press “D5: POSSIBLE” “D5: OVERSIZED” “D5: BATCH OF”...
  • Page 40 Henny Penny Chick-fil-A Controls The number of “WAS NOT READY” warnings for this batch of peanut 3-3. DIAGNOSTIC MODE oil is also reported. Note that this value does not yet include the Not DETAILS (Continued) Ready warnings generated today. “D6: BEFORE TODAY,”...
  • Page 41 Henny Penny Chick-fil-A Controls The number of “Stopped Too Soon” cycles for this batch of peanut oil 3-3. DIAGNOSTIC MODE is reported next. Note that this value does not yet include the cook DETAILS (Continued) cycles from today. “D7: BEFORE TODAY “...
  • Page 42 Henny Penny Chick-fil-A Controls The number of “Beeped ‘DONE’ Too Long” cycles for this batch of 3-3. DIAGNOSTIC MODE peanut oil is reported next. Note that this value does not yet include the DETAILS (Continued) cook cycles from today. “D8: BEFORE TODAY “...
  • Page 43 Henny Penny Chick-fil-A Controls Loading Report for Today 3-3. DIAGNOSTIC MODE If no products have a “failed to detect” rate of more than 5%, the DETAILS (Continued) controller shows: “D9: LOADING” “D9: LOOKS OK” “D9: TODAY” Otherwise, for each product that has more than 5% of loads in which...
  • Page 44 Henny Penny Chick-fil-A Controls Loading Report for Previous Batch of Peanut oil 3-3. DIAGNOSTIC MODE If no products have a “failed to detect” rate of more than 5%, the DETAILS (Continued) controller shows: “D9: LOADING” “D9: LOOKED OK” “D9: PREVIOUS OIL”...
  • Page 45 Henny Penny Chick-fil-A Controls If any of the product settings do not match original values, the following 3-3. DIAGNOSTIC MODE message is displayed (with one or more of the product numbers DETAILS (Continued) blinking): “10: PROD’S 123456” “10: DO NOT MATCH”...

  • Page 46: Information Mode Details

    Henny Penny Chick-fil-A Controls The final item in section 10 identifies if any changes have been made to 3-3. DIAGNOSTIC MODE the Heat Control settings. These settings affect the fryer’s heating DETAILS (Continued) algorithms, and include the PC factors, rate-of-rise compensations, and heat pulse cycle time, etc.
  • Page 47 Henny Penny Chick-fil-A Controls 3-4. INFORMATION MODE Press and the next latest power-up date is shown. Up DETAILS to 10 power-ups (2B to 2K) can be stored in the P-LOG section. Press to continue onto the heat-up log. 3. HEAT-UP’S Press “3A.
  • Page 48 Henny Penny Chick-fil-A Controls (automatically resets each day) 3-4. INFORMATION MODE 5. TODAY’S DATA Press to step through the following data: DETAILS FUNCTION DISPLAY EX: Today’s Date 5A. DATE APR-12 Time of day last heat-up was completed 5B. LAST HEAT 9:45A Peak heat-up rate (°F/Sec) for last heat-up...
  • Page 49 Henny Penny Chick-fil-A Controls 3-4. INFORMATION MODE 6. PREV DAY - SUN Press to step through the following data. During each step, press DETAILS to choose the day of the week, of the past 7 days. FUNCTION DISPLAY EX: Day this data was recorded for 6A.
  • Page 50 Henny Penny Chick-fil-A Controls 3-4. INFORMATION MODE 7. 7-DAY TOTALS Press to step through the following data: DETAILS FUNCTION DISPLAY EX: Oldest day in the “previous days” history 7A. SINCE APR-5 Number of days with data included in totals 7B. DAYS CNT Number of monitored heat-ups 7C.
  • Page 51 Henny Penny Chick-fil-A Controls (current batch; resets by Clean-out Mode) 3-4. INFORMATION MODE 8. OIL DATA Press to step through the following data: DETAILS FUNCTION DISPLAY EX: The day current batch of oil was started 8A. SINCE APR-1 Number of days with data included in totals 8B.
  • Page 52 Henny Penny Chick-fil-A Controls (moved here from Oil Data log; assumes new 3-4. INFORMATION MODE 9. PREV OIL DATA peanut oil) DETAILS Press to step through the following data: FUNCTION DISPLAY EX: The day previous batch of oil was started 9A.
  • Page 53 Henny Penny Chick-fil-A Controls 3-4. INFORMATION MODE 10. INP A_VHDSF_M This mode displays the status of components and inputs. If the input DETAILS signal is detected, an identifying letter is displayed (see below). If the signal is not detected, “_”...
  • Page 54 Henny Penny Chick-fil-A Controls 3-4. INFORMATION MODE 11. INP A_VHDSF_M This mode displays the status of components and outputs. If the output DETAILS signal is detected, an identifying letter is displayed (see below), followed by an “*”. If the output is off, “_”...
  • Page 55 Henny Penny Chick-fil-A Controls 3-4. INFORMATION MODE 14. ANALOG <1> 2344 This step displays the present status of any channel of the controller’s a DETAILS to d converter. This feature may be useful to a technician troubleshooting a problem with the fryer or controller.
  • Page 56 0 TO 3 YEARS: During this time, any frypot that fails due to manufacturing or workmanship is- sues will be replaced at no charge for parts, labor, or freight. Henny Penny will either install a new frypot at no cost or provide a new or reconditioned replacement fryer at no cost.

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Chick-fil-a controls 600

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