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COPY QUALITY TROUBLESHOOTING
7.1.13 UNFUSED COPIES
Possible Cause (Printer)
• The thermistor is defective.
• The spring mechanism for the fusing pressure roller is defective.
• Incorrect toner type.
• Non-recommended paper type.
Action:
1. Check to see if the correct type of paper and toner are in use.
• If it is, go to step 2.
• If not, use recommended types of paper and toner.
2. Try replacing the fusing lamp and the hot and/or pressure roller.
7.1.14 GHOST IMAGE
Possible Cause (Printer)
• Poor drum sensitivity.
• The cleaning blade is deformed or incorrectly positioned.
• Dirty hot roller
Action:
• Replace the cartridge.
• Clean the hot roller surface and/or replace the cleaning pad.
7-14
30 November, 1999
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