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Ricoh FAX2900L Operator's Manual

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FAX2900L/2900Li
Operator's Manual
TSTH120E
Read this manual carefully before you use this product and keep it handy for future
reference.
For safety, please follow the instructions in this manual.

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Table of Contents

Troubleshooting

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Summary of Contents for Ricoh FAX2900L

  • Page 1 FAX2900L/2900Li Operator's Manual TSTH120E Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 2 RICOH COMPANY, LTD. 15-5, 1 chome, Minami-Aoyama, Minato-ku, Tokyo Telephone: Tokyo 3479-3111 Ricoh shall not be responsible for any damage or ex- pense that may result from the use of parts other than recommended parts. For good copy quality, Ricoh recommends that you use genuine Ricoh toner.
  • Page 3 European integrated service digital network (ISDN) basic access (Amendment1). Note The model names of the machines do not appear in the following pages. Check the type of your machine before reading this manual. • Type 1: FAX2900L • Type 2: FAX2900Li...
  • Page 4 Declaration of Conformity “The Product complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC.”...
  • Page 5 Optional Equipment PAPER FEED UNIT TYPE 180 (Second Cassette) A second paper feed unit can be added to the base machine. BYPASS FEEDER TYPE 180(Multi-purpose Feeder) A third paper feed unit can be added to the base machine. FAX EXPANSION CARD TYPE 10 A 1-Mbyte memory card can be added.
  • Page 6 Notice R CAUTION: Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Shielded interconnect cables must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device. Although this equipment can use either loop disconnect or DTMF signalling, only the performance of the DTMF signalling is subject to regulatory require- ments for correct operation.
  • Page 7 ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency The ENERGY STAR Guidelines intend to establish an international energy-sav- ing system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.

  • Page 8: Table Of Contents

    TABLE OF CONTENTS 1. Safety Important Safety Instructions..............1 When to Call Your Service Representative ..........3 Power And Grounding ................4 Power Supply ....................4 Grounding ..................... 4 Other Important Informations..............5 General ......................5 Cold Weather Power-up................5 Thunderstorms ....................
  • Page 9 Optional Features for Transmission............25 Sending at a Specific Time (Send Later) ............ 25 Printing the Page Number (Page Count) ............ 25 Sending Your Identification at the Top of Your Message (TTI) ....26 Sending by a Specific Time (Transmission Deadline)......... 26 Personal Codes...................
  • Page 10 Labeling a Program ..................51 Using a Program ..................51 Erasing a Program / Changing the Program Label ........52 Storing an Often Used Document (Auto Document)......53 Storing an Auto Document (Function 35)............ 53 Using an Auto Document ................54 Printing the Contents of an Auto Document (Function 53)......
  • Page 11 About Multi-sort Reception................78 Switching Multi-sort Document on/off (Function 62) ........78 Setting the Number of Copies (Function 83)..........79 Programming the Special Terminals to Make Multi-sort-copies ....79 Choosing How to Treat the Special Terminals ..........80 Programming a List of Senders to Treat Differently (Function 81)..81 Programming the List of Senders (Special Senders) ........
  • Page 12 Free Polling (Function 15)................. 103 Secured Polling (Function 14)..............104 Stored ID Override ..................104 Options for Polling Transmission .............. 105 Canceling a Polling Transmission (Function 23)........106 Printing a Polling Transmission File (Function 52)........106 User Function Keys (Function 36) ............108 Programming a User Function Code............
  • Page 13 Operating Difficulties ................152 Displayed Error Messages..............157 Calling the Service Station ..............159 Sending a Service Report ................. 159 8. Technical Reference Access Code for Functions 61 to 95............ 161 User Parameters ..................162 User Parameter Hints................169 Adjusting the Volume of Various Features (Function 92) ....170 Selecting the Display's Language (Function 93)........
  • Page 14 Automatic Fallback from Group 4 Mode to Group 3 Mode......184 Terminal ID....................185 Explanation of the Items in the Group 4 Identifier ........186 Switching the Command Information Line On/Off ........187 Troubleshooting ..................188 Call Progress Signals (CPS) ..............188 10.Installation Before Installation .................

  • Page 16: Important Safety Instructions

    1. Safety Important Safety Instructions All Safety messages in the main text Do not place this product on an un- of this manual are labeled WARN- stable cart, stand, or table. The ING or CAUTION. These mean the product may fall, causing serious following: damage to the product or injuring the user.
  • Page 17 Safety Do not allow anything to rest on • If the product has been exposed the power cord. Do not locate this to rain or water. product where persons will walk • If the product does not operate on the cord. normally when the operating If an extension cord is used with instructions are followed.

  • Page 18: When To Call Your Service Representative

    When to Call Your Service Representative When to Call Your Service Representative WARNING: Do not attempt any After you move the machine, fix it maintenance or troubleshooting other with the caster fixture. Otherwise than that mentioned in this manual. the machine might move or come This machine contains a laser beam down to cause a personal injury.

  • Page 19: Power And Grounding

    Safety Power And Grounding Power Supply Grounding Power requirements: 220-240V, Ground the machine and the light- 50/60 Hz ning protection circuit in accordance with regulations. Do not ground to Insert the power plug securely into gas or water pipes, or to a telephone the wall socket.

  • Page 20: Other Important Informations

    Other Important Informations Other Important Informations General Cold Weather Power-up Since some parts of the machine Avoid raising the room temperature are supplied with high voltage, abruptly when it is below 14°C, or make sure that you do not attempt condensation may form inside the any repairs or attempt to access machine.

  • Page 21: Symbols & Conventions Used In This Manual

    Safety A This is a step in a procedure. • Do not use damp paper, or copies will be defective. THIS CORRESPONDS TO • Do not touch copy paper if your THE LCD DISPLAY. fingers are wet or oily; fingerprints may appear on the copy.

  • Page 22: Useful Functions

    2. Useful Functions Help List Use the {No/Help} key to print the Help List. This list explains the following procedures: • Immediate Transmission • Memory Transmission • Erasing a stored message before it is sent. • Storing & editing Quick Dial numbers. •...

  • Page 23: Quick Label

    Useful Functions Quick Label Use this function to print a sheet showing the contents of each Quick Dial and User Function key. The size of the sheet matches the dimensions of the keys. The following items are printed depending on what is stored in each key: •...

  • Page 24: Machine Layout

    3. Machine Layout Part Names TSMH030E Second Paper Cassette Print Delivery Tray The optional Second paper cassette holds Copies, incoming faxes, and prints are more paper. delivered here. Main Paper Cassette Document Delivery Tray The main paper cassette holds copy pa- Scanned documents are stacked on the per.
  • Page 25 Machine Layout Main Switch The main switch turns your machine on and off. Operation Panel Key panel for operating the machine. Document Guide Match the document guide to the size of your original documents. Document Table Document table holds up to 30 sheets which are fed one at a time.

  • Page 26: Operation Panel

    Operation Panel Operation Panel Type 1 Journal Stamp TSMS011N Type 2 Stamp Journal TSMS021N Add Paper indicator Check Display indicator Lights when a cassette is empty. The Check Display Indicator lights to tell you to read the display. Add Toner indicator Receive File indicator Blinks when toner is about to run out and lights continuously when toner...
  • Page 27 Machine Layout W scroll left/ {Paper Size} The paper ceived into memory. Blinks when con- fidential reception file or memory lock size selection screen for each cassette file is stored in the memory. (see P.139 will appear. “If an Indicator Lights up on the Opera- V scroll right/ {Option} Press to access tion Panel”...
  • Page 28 Operation Panel having to lift the phone or handset off the hook (phone or handset option needed). {Clear} key Press the {Clear} key to erase the last character or digit entered, or use the left and right arrow keys to move the cursor and then press Clear to erase whatever is at the cursor.
  • Page 29 Machine Layout...

  • Page 30: Faxing

    4. Faxing Recommended Types of Document Before you send your document, make sure that it meets the following require- ments. Important Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.

  • Page 31: Page Condition

    Faxing Page Condition Do not place damaged pages in the automatic document feeder. • If your pages are curled or dog eared, flatten them. • If your pages are stuck together, shuffle the stack. • If your pages are folded, torn, or patched together, make copies. •...

  • Page 32: Memory Transmission And Immediate Transmission

    Memory Transmission And Immediate Transmission Memory Transmission And Immediate Transmission G4 user please seeP.182 “Transmission Procedure”. There are two ways to send a fax mes- READY 100% 10:00 sage. SET DOC. OR DIAL NO. • Immediate Transmission • Memory Transmission Note If the display is blank, press the Energy Saver key to exit Energy...
  • Page 33 Faxing TRANSMIT Y/START Insert the document face - down into the feeder until the machine 5551234kkkkkkkkkkkkk beeps. Then adjust the guides to match the width of the document. Ten Key Pad Quick Dial GFDIAL1N GFDIAL0N Speed Dial Group Example: TSTH110N Method Quick Example: Speed Dial 10...
  • Page 34 Memory Transmission And Immediate Transmission Programming Group Dial: see If the other party's fax machine P.33 “Storing & Editing a Group answers, both machines will of Fax Numbers (Function 33)”. connect and yours will send the message. A name or a label will Programming Group key: see appear on the upper line.

  • Page 35: Immediate Transmission

    Faxing After a Parallel Memory Transmis- • You wish to quickly check whether sion fails, a communication result re- you have successful connected port or a communication failure with the other party's fax machine. report is printed. • Your machine's memory is getting full.

  • Page 36: Dialing With The Telephone Directory

    Memory Transmission And Immediate Transmission 5551234 TEL DIR. Y/hi DIALING b01 XA COMPANY The machine dials and connect to If the label you want does not ap- the other party. The number that pear, scroll through the labels us- you dialed and the other party's ing with W and V until you find it.

  • Page 37: Receiving Telephone Calls & Fax Messages (Faxes/Phone Calls)

    Faxing Receiving Telephone Calls & Fax Messages (Faxes/Phone Calls) This future is only available on Type 1 machine. The machine can treat incoming fax Press the W and V key to select the messages and telephone calls in two mode you require. ways.

  • Page 38: Printing Received Messages That Have Been Stored (Substitute Reception)

    Printing Received Messages That Have Been Stored (Substitute Reception) Printing Received Messages That Have Been Stored (Substitute Reception) If the Receive File indicator is lit, a light. The message will be printed message was stored in memory using as soon as copying is done. substitute reception.

  • Page 39: Faxing A Page With Very Fine Detail

    Faxing Faxing a Page with Very Fine Detail So that text, diagrams and images Note stand out clearly in your document, Faxing at a higher resolution re- the machine automatically detects the quires more time. Frequent use of image density (contrast) and makes a high resolution could cause an in- compensation.

  • Page 40: Optional Features For Transmission

    Optional Features for Transmission Optional Features for Transmission If you enter the wrong time, Sending at a Specific Time press the {No} key and enter again. (Send Later) Press the {Yes} key. This feature is called Send Later. Note Using this feature, you can delay transmission of your fax message un- Use function 21 to erase a stored til a specified time.

  • Page 41: Sending Your Identification At The Top Of Your Message (Tti)

    Faxing top of the image will be overprinted if Limitation there is no margin at the top of the This feature is available at Immedi- transmitted page. ate Transmission and Parallel In some cases, you may wish the oth- Memory Transmission. er party to receive an unmarked copy Note of your original.

  • Page 42: Personal Codes

    Optional Features for Transmission cates whether or not your message • They allow personalization of doc- was sent within the deadline. Then uments and printed reports. For the message will be erased from example, if you use Label Insertion memory. and store your name with your Personal Code, the receiver of your Note...

  • Page 43: Using The Stamp

    Faxing Using the Stamp When the Stamp indicator is lit, the machine stamps a small mark on the bottom of each page. During Memory Transmission, the stamp indicates that the page was successfully stored. Immediate Transmission, shows that the page was sent success- fully.

  • Page 44: Redialing

    Redialing Redialing If a message was not transmitted suc- redial one of these numbers, just press the {Al Redial} key until the re- cessfully, that does not mean that you have to enter the telephone number quired telephone number or name is displayed, then press the {Start} key.

  • Page 45: Storing & Editing Fax Numbers (Functions 31 & 32)

    Faxing Storing & Editing Fax Numbers (Functions 31 & 32) Type 2 users, or Type 1 ISDN INTERFACE UNIT TYPE 190 option installed please see P.183 “Storing a Telephone Number”. You can store numbers that you often a01 PROGRAM? Y/hi use in the machine's memory.

  • Page 46: Storing, Editing & Erasing Speed Dial Numbers (Function 32)

    Storing & Editing Fax Numbers (Functions 31 & 32) •If you do not wish to give this Storing, Editing & Erasing Speed number a label, press {No} then go to step H. Dial Numbers (Function 32) Enter or edit the label using the This procedure describes how to store Quick Dial keys and the ten key and edit fax numbers in Speed Dials.
  • Page 47 Faxing Do one of the following: •If you wish to enter or edit a label for this Speed Dial, press {Yes} key. PROGRAM LABEL? •If you do not wish to give this number a label, press {No} then go to step H. Enter or edit the label using the Quick Dial keys.

  • Page 48: Storing & Editing A Group Of Fax Numbers (Function 33)

    Storing & Editing a Group of Fax Numbers (Function 33) Storing & Editing a Group of Fax Numbers (Function 33) Groups To program or edit a Quick Dial If you regularly broadcast messag- key for this group, press the {Yes} es to the same set of destinations, key.

  • Page 49: Erasing Groups

    Faxing GROUP 1 KPAD/N Enter the group number using the ten key pad, then press the {Yes} kkkkkkkkkkkkkkkkkkkk key. Enter a fax number. GROUP 1 Note PROGRAM QUICK? Enter one in one of these ways. Press the {No} key. • Press a Quick Dial key. •...
  • Page 50 Storing & Editing a Group of Fax Numbers (Function 33) Press the {Function} {3} {1} and the {Yes} key. QUICK/hi PRINT LISTh/SEARCHi Press the Quick Dial {30}. a30 PROGRAM? Press the {Yes} key. PROGRAM? PROGRAM GROUP KEY? Press the {Yes} key. QUICK/hi PRINT LISTh/SEARCHi Press the {Function} key.

  • Page 51: Dial Options

    Faxing Dial Options The Dial Options provide access to Press the {Function} key. various F-code features which are de- signed to allow confidential transmis- sion and polling reception between Using the Dial Options different makers' fax machines. Use them if the other party's fax machine Available Dial options are as follows: is of a different make and supports •...
  • Page 52 Dial Options Enter the code on the ten key pad then press the {Yes} key. KPAD/Y/N 1234kkkkkkkkkkkkkkkk To specify another Dial Option, repeat steps B, C . TRANSMIT Y/START 55551234 Press the {Start} key.

  • Page 53: Chain Dialing

    Faxing Chain Dialing This feature allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial Keys or Speed Dial Codes, and some of which may be input at the ten key pad. You can program commonly used area or country codes into Speed Dial Codes or Quick Dial Keys.

  • Page 54: Erasing A Stored Message Before It Is Sent (Functions 21 & 22)

    Erasing a Stored Message before It Is Sent (Functions 21 & 22) Erasing a Stored Message before It Is Sent (Functions 21 & 22) Every time you store a fax message in Note your machine's memory, a new file is Press W to obtain a list of all the created.

  • Page 55: Printing A Stored Message (Function 51)

    Faxing Printing a Stored Message (Function 51) If you need to see the contents of any files, use this feature. Press the {Function} {5} {1} and the {Yes} key. FILE NO.kkk KPAD/hi PRINT LISTh/SEARCHi Press V to scroll through the mes- sages.

  • Page 56: Locking Incoming Messages (Memory Lock)

    Locking Incoming Messages (Memory Lock) Locking Incoming Messages (Memory Lock) If Memory Lock is switched on, the Storing a Memory Lock ID machine will not print any incoming fax messages. They will be kept in This can be any four-digit code (using memory until you enter the Memory digits 0 to 9), except 0000.

  • Page 57: Editing The Memory Lock Id

    Faxing After you switch Memory Lock on, Editing the Memory Lock ID will appear on the MEMORY LOCK display when the machine is in standby mode. Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Note Then press {6} {1} and the {Yes} If you switch Memory Lock on, key.

  • Page 58: Programming Special Terminals For Lock In Memory

    Locking Incoming Messages (Memory Lock) Note Programming Special If the Receive File indicator is Terminals for Lock in Memory blinking, an incoming fax message has been stored in the memory us- If you like to receive information ing the Memory Lock feature or from only select locations into Memo- Confidential Reception feature.

  • Page 59: Sending A Fax Using The External Telephone

    Faxing Sending a Fax Using the External Telephone You can send a fax message using the handset. (External telephone is re- quired.) Set the document then pick up the handset. Dial the other party. If you hear a voice A Speak to the other party. If you hear a high-pitched tone instead of a voice A Press the {Start} key.

  • Page 60: Answering The Telephone

    Answering the Telephone Answering the Telephone This feature is available when you connect the external telephone. Note If the telephone rings just once, a fax is coming in. Do not pick up the handset. If the Telephone Rings Continuously Pick up the handset and speak to the other party.

  • Page 61: Phoning And Faxing On The Same Call

    Faxing Phoning and Faxing on the Same Call This feature is available when you connect the external telephone. To Talk before Sending a Fax Pick up the handset. Dial. Note Do not press the {Start} key. If you hear a voice speak as a nor- mal telephone conversation.

  • Page 62: Other Features

    5. Other Features Verifying Communications, Errors, Counters, Etc. You can obtain reports from your ma- Note chine either by having your machine Phone numbers stored print them out automatically, or by Quick/Speed/Groups are not printing them out yourself. lost. Communication Result Report (Mem- Automatically Printed Reports ory Transmission) (Switch 03, bit 0) This report is printed out after...

  • Page 63: Report Formats

    Other Features communication failure report is reception (immediate or send lat- printed after a job has been com- er). It gives the file number, time of pleted. And at the end, it prints a polling, and destinations (includ- communication failure or trans- ing any Group numbers that you mission result report.

  • Page 64: Counters (Function 94)

    Verifying Communications, Errors, Counters, Etc. The Mode Column See the bottom of the Journal for a full listing of symbols on the Journal. On other reports a code is given, informing the type of communication. These codes are explained below. The Result Column OK: Successful communication E: An error occurred...

  • Page 65: Programming Keystrokes

    Other Features Programming Keystrokes If you regularly transmit to a particu- TRANSMIT OPTIONi lar destination or set of destinations DIAL FAX NUMBER using the same features, you can save a lot of repetitive the ten key pad op- Note eration by storing the features and Skip step B if you are making a destinations in a Keystroke Program.

  • Page 66: Labeling A Program

    Programming Keystrokes Reference If you do not wish to use the How to enter the label; see P.172 procedure now “Entering Characters”. A Press the {Stop} key immedi- Press the {Yes} key. ately. QUICK/hi Labeling a Program PRINT LISTh/SEARCHi If you store a label for your keystroke To label another program programs, the label will appear on the display when you use the program.

  • Page 67: Erasing A Program / Changing The Program Label

    Other Features Note To edit the program name The program begins at once. A Press the {Yes} key. Reference B Edit the program name. Picking Up Messages Stored C Press the {Yes} key. Elsewhere (Polling Reception ) : see P.101 “Calling to Request a Either ;...

  • Page 68: Storing An Often Used Document (Auto Document)

    Storing an Often Used Document (Auto Document) Storing an Often Used Document (Auto Document) If you often find that you have to send Quick Dial key the Auto Docu- a particular page to people (for exam- ment will be attached to that trans- ple, a map, a standard attachment, or mission.

  • Page 69: Using An Auto Document

    Other Features To label this document If you wish to attach a fax message to your Auto Document A Press the {Yes} key. A Place the fax face down into the feeder. If no A Press the {No} key and go to TRANSMIT OPTIONi step H.

  • Page 70: Erasing An Auto Document

    Storing an Often Used Document (Auto Document) Press the {Function} {5} {3} and the {Yes} key. PROGRAM LABEL? QUICK/hi Press the {No} key. PRINT LISTh/SEARCHi Press the Quick Dial Key that AUTO DOC. CLEAR? holds the Auto Document that you wish to see. Press the {Yes} key to erase the Auto Document.

  • Page 71: Batch Transmission

    Other Features Batch Transmission This feature will save communication Reference costs if you often send more than one Sending at a Specific Time: see P.25 message to the same location. “Sending at a Specific Time (Send If various people in your office send Later)”...

  • Page 72: Closed Network (Transmission)

    Closed Network (Transmission) Closed Network (Transmission) This feature helps to stop you from accidentally sending a fax message to a terminal that is outside your fax net- work. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped.

  • Page 73: Sending Confidential Messages (Function 12)

    Other Features Sending Confidential Messages (Function 12) This feature is called Confidential with that person's Personal Transmission. Use this feature if you Code. do not want your message to be • The intended receiver will picked up casually by anybody at the also be informed personally other end.

  • Page 74: Confidential Id Override Option

    Sending Confidential Messages (Function 12) Place your document in the feed- Enter the Confidential ID that you wish to use for this message. TRANSMIT OPTIONi SET OPTION DIAL FAX NUMBER ID:2567 Press the {Function} {1} {2} and Note the {Yes} key. Example: {2} {5} {6} {7} of the ten key pad and press the {Yes} key.

  • Page 75: Transfer Request (Function 13)

    Other Features Transfer Request (Function 13) Transfer Request helps you save costs numbers that are stored as Quick when you send the same message to Dials, Speed Dials or Groups in the more than one place in a distant area. Transfer Station.

  • Page 76: Storing The Id Code

    Transfer Request (Function 13) Features using ID Codes can only G3 OWN NO. KPAD/Y/N be used between terminals made 0111212-5551234kkkkk by the same maker. Note Note The format of the number must The ID Code can be any four-digit be as follows: International Dial code (using digits 0 to 9 and letters Prefix, Your Country Code, A to F), except 0000 and FFFF.

  • Page 77: Editing The Id Code

    Other Features Editing the ID Code Making a Transfer Request If you want to change the ID code, do After you stored your Machine's Own the following. Telephone Number and ID code you can do the transfer request as in the Press the {Function} {6} then enter following procedure.
  • Page 78 Transfer Request (Function 13) Input the destinations for this transfer broadcaster. TRANSFER DESTINATION #*10 Note Example: Speed Dial Code 10 You must use Quick Dials, Speed Dials, or Groups that are stored in the transfer broadcast- er. There is a shorthand nota- tion for this purpose.

  • Page 79: Combining Transfer Request With Broadcasting

    Other Features Combining Transfer Request with Broadcasting If you wish to complex set up fax message distribution networks, you can make a Transfer Request using more than one Transfer Station. When you do this, you can send the same message to up to 30 Transfer Stations, and each Transfer Sta- tion can pass the message on to 30 End Receivers.

  • Page 80: Multi-Step Transfer

    Transfer Request (Function 13) Multi-step Transfer The principles of the Two-step Transfer feature can be used to build up a multi- step facsimile network. This will using either analog (Group3) or digital (Group4) lines. An example follows. To set up this network, the following programming must be done. •...

  • Page 81: Programming The Personal Codes (Function 72)

    Other Features Programming the Personal Codes (Function 72) The main advantage of Personal Journal: see P.93 “Journal (Function Codes is that they allow you to track 41)”. machine usage You can still use Per- Confidential File Report: see P.73 sonal Codes to personalize your fax “Confidential File Report”.

  • Page 82: Editing Or Erasing A Personal Code

    Programming the Personal Codes (Function 72) Press the {Yes} key to store the Note Example: {5} {4} {7} {7} from name. the ten key pad. PERSONAL CODE SET CONFIDENTIAL ID If you input the wrong code A Press the {No} key and input If you want to program the again.
  • Page 83 Other Features To erase this Personal Code When the ID is correct A Press the {No} key. A Press the {Yes} key twice. B Press the {Yes} key and go back to step B to edit another To enter or edit another code personal code.

  • Page 84: Tonal Signals

    Tonal Signals Tonal Signals This function is only available on Type 1 machine. On this model the {*} key on the ten Input the digits that you need to key pad is used as the Tone key. use the remote facility. After you Some organizations offer you a spe- have finished your business with cial service by telephone, which you...

  • Page 85: Rejecting Messages From Senders Who Don't Identify Themselves

    Other Features Rejecting Messages from Senders Who Don't Identify Themselves Your fax machine can reject incoming messages lacking an identifier signal. Follow the user parameter procedure on to enter these settings. Switch 05, bit 1 • 0: Accept such messages •...

  • Page 86: Receiving Confidential Messages

    Receiving Confidential Messages Receiving Confidential Messages This feature is called Confidential Re- Confidential ID Override: see P.59 ception. “Confidential ID Override Option”. If the other party sent you a message Sending Confidential Messages: using Confidential Transmission, the see P.58 “Sending Confidential Mes- message is stored in the memory, and sages (Function 12)”.

  • Page 87: Editing The Confidential Id

    Other Features Press the {Yes} key. Input the Confidential ID that you will be using. CONFID’L ID CONFID’L ID 8352 6754 Press the {Function} key. Note Example: {6} {7} {5} {4} from Printing a Confidential Fax the ten key pad. Message (Function 54) Press the {Yes} key.

  • Page 88: Confidential File Report

    Receiving Confidential Messages er may have over-ridden your ID. Contact your sender. Press the {Start} key. Confidential File Report This report informs you when a confi- dential message has been received. You can store a separate Confidential ID with each of the Personal Codes. If the sender of the message uses Confi- dential ID Override, the sender can specify one of these IDs.

  • Page 89: Closed Network (Reception)

    Other Features Closed Network (Reception) This feature may help you to prevent reception of excessive junk fax mail. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. Note This feature may not be reliable if you are communicating with a ter- minal produced by a different manufacturer.

  • Page 90: Rejecting Or Accepting Messages From Specified Senders (Authorized Reception)

    Rejecting or Accepting Messages from Specified Senders (Authorized Reception) Rejecting or Accepting Messages from Specified Senders (Authorized Reception) This feature is called Authorized Re- Entering a List of Senders to ception. It helps you reject junk fax mail. Treat Differently (Function 81) It lets you specify which terminals you wish to receive fax messages How to enter a list of senders to treat...

  • Page 91: Cassette Selection

    Other Features Cassette Selection About Cassette Selection Selecting the Messages to Be Printed from the Main Cassette This feature is only available if your machine has an optional lower cas- You can select the messages to be sette, you can direct fax messages printed from the main cassette (see from certain senders to be printed P.162 “User Parameters”) to enter the...
  • Page 92 Cassette Selection Press the {Yes} key. CASSETTE SELECT Y/hi iOFF Press W or V to change the on or off setting. Press the {Yes} and {Function} key.

  • Page 93: Multi-Sort Document Reception

    Other Features Multi-sort Document Reception parameters, switch 08, bit 0 and About Multi-sort Reception 1; see P.162 “User Parameters”). Reference Using this feature, more than one Reverse Order Printing: see P.91 copy of each incoming fax message “Reverse Order Printing”. can be printed.

  • Page 94: Setting The Number Of Copies (Function 83)

    Multi-sort Document Reception Press the {Yes} key. Press the {Function} key to finish. Setting the Number of Copies (Function 83) Press the {Function} {6} then enter access code {2} {2} {2} {2}. Then press {8} {3} and the {Yes} key. NO.

  • Page 95: Choosing How To Treat The Special Terminals

    Other Features Choosing How to Treat the Special Terminals You have to select one of the following two things. To change this selecting, ad- just bit 1 of switch 8 with the User Parameters: • Bit 1 = 0 : Make multiple copies of messages from Special Terminals. •...

  • Page 96: Programming A List Of Senders To Treat Differently (Function 81)

    Programming a List of Senders to Treat Differently (Function 81) Programming a List of Senders to Treat Differently (Function 81) You can enter a list of up to 30 identi- RTI/CSI fications (RTI, CSI and Wild Cards) kkkkkkkkkkkkkkkkkkkk for senders you wish to treat differ- ently.

  • Page 97: Editing The Rti/Csi For The Special Terminals

    Other Features Press the {Yes} key. Either: SET # OF COPIES Y/hi To program another special iOFF terminal A Go to step C. Select whether you set this RTI/ CSI as the special terminal for Multi copy using V or W. (if yes: To finish ON, if no: OFF) A The {Function} key.
  • Page 98 Programming a List of Senders to Treat Differently (Function 81) Press V to scroll through the list. SET # OF COPIES Y/hi When RTI/CSI you want to change appears, press the {Yes} key. Press the {Yes} key. RTI/CSI CHANGE? Y/hi SET MEM.

  • Page 99: Erasing The Special Terminal

    Other Features Erasing the Special Terminal Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then press {8} {1} and the {Yes} key. SETTING? Y/hi PRINT LISTh/SEARCHi Press V scroll the RTI/CSI. And the RTI/CSI you want to change appears, press the {Yes} key.

  • Page 100: Forwarding

    Forwarding Forwarding Using this feature, you can send fax messages that it forwards (Func- messages coming in from certain lo- tion 63). cations on to another fax machine. • Select whether or not your ma- The terminals that receive your for- chine transmits a forwarding mark warded messages are called “for- to be printed at the other end on...
  • Page 101 Other Features Press the {Yes} key. Note Do not store any RTIs/CSIs for it. FORWARD KPAD/hi B Go to step J. kkkkkkkkkkkkkkkkkkkk Type in an RTI or CSI. Store forwarding station number. RTI/CSI ABC Y/N XYZ COMPANY FORWARD KPAD/Y/N 2125551234kkkkkkkkkk Reference How to enter characters, see Note...

  • Page 102: Editing The Forwarding Feature

    Forwarding If this forwarding station's Editing the Forwarding telephone number is correct Feature A Press the {Yes} key. Press the {Function} {6} then enter the access code {2} {2} {2} {2}. FORWARD Then press {8} {2} and the {Yes} SET RTI/CSI? key.

  • Page 103: Switching Forwarding On / Off (Function 62)

    Other Features If you edit the RTI/CSI To work on another forwarding station: A Edit the RTI/CSI. A Press the {No} key. Go to step RTI/CSI STORE AS WILD CARD? Important B Press the {Yes} key. Then go to If you switch the forwarding step F.

  • Page 104: Selecting Which Messages To Forward

    Forwarding • Bit 1=1 : Forwarding mark on Selecting Which Messages to (See P.162 “User Parameters”). Forward To choose which messages are for- warded, adjust bit 7 of switch 8 with the User Parameters. Two settings are available. • Forward all incoming messages from specified senders (bit 7=0).

  • Page 105: Wild Cards

    Other Features Wild Cards This feature greatly enhances the ef- Reference fectiveness of the following features: Authorized Reception: see P.75 • Authorized Reception “Rejecting or Accepting Messages from Specified Senders (Authorized • Forwarding Reception)”. • Specified Cassette Selection Forwarding: see P.85 “Forward- •...

  • Page 106: Receiving Options

    Receiving Options Receiving Options As receiving options, the Reverse Or- Checkered Mark der Printing, Printing the Center Mark are available. The machine prints a checkered mark in the top left corner of the first page Reverse Order Printing of received messages. Using this mark, you can find the first page eas- Normally, the machine prints the ily.

  • Page 107: Reception Time

    Other Features your machine is printing them out on Note one letter sized sheet. Contact your service representa- To switch this feature on , see the tive if you require any adjustments UserPrameters.(see P.162 “User Pa- to this feature. rameters”). Note Reception Time If the sender specifies different res-...

  • Page 108: Reports You Can Printout Yourself

    Reports You Can Printout Yourself Reports You Can Printout Yourself You can print these reports at any Press the {Function} {4} {3} and time by following the steps below. the {Yes} key. Journal (Function 41) Y/N/hi QUICK DIAL LIST In addition to the automatic output of this report, which we've described Press the W and V to select the earlier, you can print the Journal at...

  • Page 109: Energy Saving

    Other Features Energy Saving Introduction When your fax machine prints fax messages, it uses heat to fix the image to the paper. This heat is generated using a heating roller which must be hot enough to fuse toner to the paper properly. Because keeping the roller hot all the time con- sumes electricity, this machine is provided with an Energy Saving mode in which the heating roller is heated to full temperature only when a message needs to be printed.
  • Page 110 Energy Saving Type 2 Energy Saving Machine status in How long before Power consump- mode Energy Saving you can print after tion in Energy Sav- mode exiting Energy Sav- ing Mode ing mode Fax Standby (Heat- Display turns off . Within about 30s er on) The machine main-...

  • Page 111: Entering Energy Saving Mode

    Other Features Entering Energy Saving mode The machine enters Energy Saving mode when: • Nobody uses the machine for about 5 minutes (it automatically enters Energy Saving mode). • The user holds down the Energy Saver key for about 2 seconds. Note If you want to change the five minute period to one or three minutes, or if you do not want your machine to enter the Energy Saving mode automatically,...
  • Page 112 Energy Saving Note If messages are already stored in memory, the machine cannot enter Energy Saving mode. If the machine is in Power Saver mode, the message will printed out after the machine exits Power Saver mode.

  • Page 113: Saving Energy With The Power Saving Timer

    Other Features Saving Energy with the Power Saving Timer You can set sleep time to let the ma- SET TIMER Y/N/hi chine go to saving energy condition and set the wake up time when it re- turns to standby mode the next morn- Use W and V to scroll through the ing.

  • Page 114: Switching The Power Saving Timer On / Off (Function 62)

    Saving Energy with the Power Saving Timer Press the {Yes} key. POWER SAVER Y/hi iOFF TIMER#2 TUE */#/Y FROM 00:00 Change the on/off setting by pressing W or V. Note Repeat step E to F for the second POWER SAVER Y/hi timer (18:00 ) If you want the heater on all...

  • Page 115: Copying

    Other Features Copying If you need to make a copy of some- This machine makes copies in thing, and there is no copier available, the order P1, P1, P2, P2 (for ex- use your fax machine. Just place your ample when making 2 copies of original in the feeder, and press the a 2 page document).

  • Page 116: Calling To Request A Message (Polling)

    Calling to Request a Message (Polling) Calling to Request a Message (Polling) Polling means “picking up” a docu- POLLING RECV Y/START ment that has been left for you at a re- 2125551234kkkkkkkkkk mote fax terminal. Press the {Yes} key. Limitation Polling can only be used when both machines have the Polling POLLING RECV Y/START...

  • Page 117: Stored Id Override Option

    Other Features Note Note Example: {2} {5} {6} {7} from Example: {2} {5} {6} {7} from the ten key pad. the ten key pad Press the {Yes} key. Press the {Yes} key. POLLING RECV OPTIONi POLLING RECV OPTIONi DIAL FAX NUMBER DIAL FAX NUMBER Dial and press the {Start} key.

  • Page 118: Leaving A Document To Be Picked Up By Others (Polling Transmission)

    Leaving a Document to Be Picked up by Others (Polling Transmission) Leaving a Document to Be Picked up by Others (Polling Transmission) Use Polling Transmission when you Limitation wish to leave a document in the mem- Only one document can be stored ory for others to pick up.

  • Page 119: Secured Polling (Function 14)

    Other Features ing Transmission (Function Note 23)”). If you see ALREADY INPUT • To keep the old message: In- already have a message on Free put an ID code in the same Polling Standby. To clear the way as for step C in P.104 old message: Clear the old poll- “Stored ID Override”.

  • Page 120: Options For Polling Transmission

    Leaving a Document to Be Picked up by Others (Polling Transmission) • TTI On/Off: This is the same as for Note normal transmission (seeP.26 Example: {2} {5} {6} {7} from “Sending Your Identification at the the ten key pad. Top of Your Message (TTI)” ). If you see ALREADY INPUT •...

  • Page 121: Canceling A Polling Transmission (Function 23)

    Other Features Note If you wish to switch on or off Press W to obtain a list of all the (TTI) files and their number. If you al- A Use V and W of the scroll key ready know the number of the file to erase, enter it directly until the displayed setting is from the ten key pad.
  • Page 122 Leaving a Document to Be Picked up by Others (Polling Transmission) FILE NO.100 START/N DISIGN 2 Press the {Start} to the Polling Transmission file. Press the {Function} key. Note This procedure does not work for Confidential Receipt files.

  • Page 123: User Function Keys (Function 36)

    Other Features User Function Keys (Function 36) There are two Function keys (F1 and F1-F2/hi F2) on the operation panel. PRINT LISTh/SEARCHi You can program each of these keys with a feature that you wish to use Press one of the User Function frequently.

  • Page 124: Using A Function Program

    User Function Keys (Function 36) CHANGE? Y/hi Using a Function Program GROUP KEY Press the {F1} or {F2} key. Press the {Yes} key. Use the function as normal. Y/N/hi CODE 03 GROUP KEY Editing a Function Program Press the {No} key. Press the {Function} {3} {6} and Press the {Yes} and {Function} the {Yes} key.

  • Page 125: Dual Access

    Other Features Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmis- sion features, dial the number, and press Start.

  • Page 126: Maintaining Your Machine

    6. Maintaining Your Machine Loading Paper in the Main Cassette Pull out the paper cassette and place it on a flat surface. Note Remove any paper that may have dropped inside the machine in the area vacated by the paper cassette. Lift up the cassette cover and remove it.
  • Page 127 Maintaining Your Machine If the metal base plate is raised, push it firmly down until it locks into place. TSTC050N Prepare a stack of blank paper. For smoother operation, square the edges. Load the paper into the cassette.
  • Page 128 Loading Paper in the Main Cassette Replace the cassette cover. Note The frosted side of the cover must be face up when closed. TSTC220N Replace the cassette. Push it in firmly until it locks into place.

  • Page 129: Loading Paper In The Second Cassette

    Maintaining Your Machine Loading Paper in the Second Cassette Pull out the paper cassette and place it on a flat surface. Note Remove any paper that may have dropped inside the machine in the area vacated by the paper cassette. Lift up the cassette cover and remove it.
  • Page 130 Loading Paper in the Second Cassette Prepare a stack of blank paper. For smoother operation, square the edges. Load the paper into the cassette. Replace the cassette cover. Note The frosted side of the cover must be face up when closed. TSTC190N...
  • Page 131 Maintaining Your Machine Replace the cassette. Push it in firmly until it locks into place.

  • Page 132: Loading Paper In The Optional Multi-Purpose Feeder

    Loading Paper in the Optional Multi-purpose Feeder Loading Paper in the Optional Multi- purpose Feeder Remove any paper remaining in the feeder. Prepare a stack of blank paper. For smoother operation, square the edges. Lift back the document table. Rest the paper stack in the feeder. TSTF010N Note You cannot set paper smaller than A5L.

  • Page 133: Replacing The Toner Cassette And Cleaning Pad

    Maintaining Your Machine Replacing the Toner Cassette and Cleaning Pad Note When the Add Toner indicator (D) starts to blink, the toner cassette is almost empty. You will make 100 more copies before you have to change the toner cassette. When the Add Toner indicator (D) remains lit, it is time to install a new toner cassette.
  • Page 134 Replacing the Toner Cassette and Cleaning Pad Grasp the old toner cassette as shown, and lift it out carefully. Do not incinerate waste toner. Toner dust may ignite suddenly when ex- posed to an open flame. Remove the old cleaning pad. Install the cleaning pad a shown in the illustration.
  • Page 135 Maintaining Your Machine Prepare the new toner cassette. Important Do not touch the green drum. Remove the new toner cassette from its bag. Do not remove any paper or tape yet. Hold the cassette horizontally and shake it gently from side to side a few times TSTT070N Hold the cassette as shown and rest it in the machine.
  • Page 136 Replacing the Toner Cassette and Cleaning Pad Press down on the cassette until it locks into place. Note If you do not push the cassette right in, the top cover will not close. Close the top cover. Note Background gray cast is sometimes evident on printed messages just after installing a new toner cassette.

  • Page 137: Toner Cassette

    Maintaining Your Machine Toner Cassette • Store in a cool, dark place. • Never store where they may be exposed to heat. • Keep out of the reach of children. • Do not eat toner. • Do not lay heavy objects on toner cassette. •...

  • Page 138: Replacing The Stamp

    Replacing the Stamp Replacing the Stamp When the mark made by the verification stamp becomes pale, replace the stamp as described below. Open the top cover. Replace the stamp. Note If tweezers are not available, you may press the point of a pencil down ver- tically into the stamp and remove it by lifting straight up.

  • Page 139: Cleaning The Rollers And Scanner

    Maintaining Your Machine Cleaning the Rollers and Scanner To maintain the machine's condition, clean the rollers and scanner from time to time. Open the top cover. Wipe the rollers. Wipe the white roller with a damp cloth. Roll it round with your fingers so that you can wipe the whole surface.

  • Page 140: Changing The Paper Size In The Main Cassette

    Changing the Paper Size in the Main Cassette Changing the Paper Size in the Main Cassette This example explains how to switch to letter size paper. To switch to other pa- per sizes, follow the same steps but move the end plate and side rails to the ap- propriate size mark on the cassette.
  • Page 141 Maintaining Your Machine Remove any remaining paper. If this is the main cassette and the metal base plate is raised, push it firmly down until it locks into place. TSTC050N Squeeze the green end plate slightly and remove it.
  • Page 142 Changing the Paper Size in the Main Cassette Insert the end plate into the letter slot as shown. Remove the side rail (Squeeze in one of the plastic tabs on the underside of the cassette to loosen it). TSTC070N Replace the side rail in the letter slots. Note There are two sets of slots and they are marked on the base.
  • Page 143 Maintaining Your Machine Remove the paper size plate located at the front of the cassette. Replace the plate, orienting it so that the letter symbol is visible in the win- dow at the front of the cassette. Prepare a stack of blank paper. For smoother operation, square the edges.
  • Page 144 Changing the Paper Size in the Main Cassette Load the paper into the cassette. Replace the cassette cover. Note The frosted side of the cover must be face up when closed. TSTC220N Replace the cassette. Push it in firmly until it lock into place. Note It is a good idea at this time to check that the side rails have not dislodged while you were loading paper.

  • Page 145: How To Change To The Legal Size

    Maintaining Your Machine How to change to the legal size Adjust the paper size. TSTC150N...

  • Page 146: Changing The Paper Size In The Second Cassette

    Changing the Paper Size in the Second Cassette Changing the Paper Size in the Second Cassette This example explains how to switch to letter size paper. To switch to other pa- per sizes, follow the same steps but move the end plate and side rails to the ap- propriate size mark on the cassette.
  • Page 147 Maintaining Your Machine Remove any remaining paper. Squeeze the green end plate slightly and remove it. Insert the end plate into the letter slot as shown.
  • Page 148 Changing the Paper Size in the Second Cassette Remove the side rail (Squeeze in one of the plastic tabs on the underside of the cassette to loosen it). Replace the side rail in the letter slots. Note There are two sets of slots and they are marked on the base. Make sure that the upper and lower tabs on the rail both fit in the inner set of slots.
  • Page 149 Maintaining Your Machine Replace the plate, orienting it so that the letter symbol is visible in the win- dow at the front of the cassette. Prepare a stack of blank paper. For smoother operation, square the edges. Load the paper into the cassette.

  • Page 150: How To Change To The Legal Size

    Changing the Paper Size in the Second Cassette Replace the cassette cover. Note The frosted side of the cover must be face up when closed. TSTC190N Replace the cassette. Push it in firmly until it lock into place. Note It is a good idea at this time to check that the side rails have not dislodged while you were loading paper.

  • Page 151: Changing The Paper Size In The Optional Multi-Purpose Feeder

    Maintaining Your Machine Changing the Paper Size in the Optional Multi-purpose Feeder Remove any paper remaining in the feeder. TSTF030N Adjust the paper guide to match the new paper size. TSTF020N Prepare a stack of blank paper. For smoother operation.
  • Page 152 Changing the Paper Size in the Optional Multi-purpose Feeder Rest the paper stack in the feeder. TSTF010N Note You cannot use paper smaller than A5L. Before you can use it, you must change the paper size setting for the Multi- purpose Feeder using function 37.

  • Page 153: Changing The Paper Size Settings

    Maintaining Your Machine Changing the Paper Size Settings When you change the paper size Press the {Function} key to finish. loaded in the main cassette, optional second cassette or optional multi-pur- pose feeder, you need to change the paper size settings. Note Only the cassettes installed appear in the display.

  • Page 154: Troubleshooting

    7. Troubleshooting If an Indicator Lights up on the Operation Panel appears in the display: PRESS STOP KEY Press the {Stop} key. The Receive File indicator is lit: You've received a fax message which is now stored in the machine. See P.23 “Printing Received Messages That Have Been Stored (Substitute Reception)”.

  • Page 155: Clearing A Document Jam

    Troubleshooting Clearing a Document Jam When an original is jammed, CLEAR ORIGINAL is displayed — follow this pro- cedure to solve the problem. Note If copies, fax message or prints are jammed, follow the next procedure. Open the top cover to an angle of about 45°. TSTJ030N Remove the original.
  • Page 156 Clearing a Document Jam Close the top cover.

  • Page 157: Clearing A Copy, Fax, Or Print Jam

    Troubleshooting Clearing a Copy, Fax, or Print Jam When CLEAR COPY is displayed, follow this procedure to solve the problem. For how to clear original jams, see the previous procedure. Clear a Jam inside the Machine Pull the lower unit release lever towards you and open the top cover. Note If you do not pull the lever, only the upper unit will open.
  • Page 158 Clearing a Copy, Fax, or Print Jam Remove any jammed paper underneath. Replace the toner cassette. Close the top cover.

  • Page 159: Clear A Jam In The Cassette Entrance

    Troubleshooting Clear a Jam in the Cassette Entrance Remove the main cassette and place it on a flat surface. Remove any paper from inside the machine. Push down the paper so that the base plate locks into place. TSTJ090N...

  • Page 160: Clear A Jam In The Optional Second Cassette

    Clearing a Copy, Fax, or Print Jam Replace the main cassette. Clear a Jam in the Optional Second Cassette Remove the optional second cassette and place it on a flat surface. Remove any paper from inside the machine.

  • Page 161: Clear A Jam In The Upper Rear Unit

    Troubleshooting Replace the optional second cassette. Clear a Jam in the Upper Rear Unit Lift back the document table. Open the upper rear cover. TSTJ120N...

  • Page 162: Clear A Jam In The Lower Rear Unit

    Clearing a Copy, Fax, or Print Jam Pull out any jammed paper. TSTJ110N Close the upper rear cover. TSTJ130N Clear a Jam in the Lower Rear Unit Open the lower rear cover. TSTJ050N...
  • Page 163 Troubleshooting Pull out any jammed paper. TSTJ060N Close the lower rear cover. TSTJ100N...

  • Page 164: If Messages You Receive Don't Fit On Your Paper

    If Messages You Receive Don't Fit on Your Paper If Messages You Receive Don't Fit on Your Paper Breaking Down Large Format Messages If the incoming document is longer than the paper in your fax machine, the ma- chine will split it into multiple sheets. The tail end of the message will be repro- duced at the head of the next page.

  • Page 165: Communication Problems

    Troubleshooting Communication Problems appears in the ERROR PRESS STOP display: Press the {Stop} key. Causes: • A poor line caused the communi- cation to fail. • The line is noisy. Try to retransmit. • The other machine is out of order. Ask the other party to check their machine.

  • Page 166: Adjusting The Printing Margins (Function 95)

    Adjusting the Printing Margins (Function 95) Adjusting the Printing Margins (Function 95) Follow these steps if you wish to ad- Y/N/hi just the top and left margins on print- TOP MARGIN ed messages. You can chose the site of margins in Press the {Yes} key.

  • Page 167: Operating Difficulties

    Troubleshooting Operating Difficulties Problem Required Action STANDBY MODE Nothing happens when the Check the power cord. Is it properly plugged into the switch is turned on. outlet? Plug it in firmly. SET DOC. OR DIAL NO. is Switch the power on. not displayed.
  • Page 168 Operating Difficulties Problem Required Action TRANSMISSION The original is not pulled into You did not feed the document far enough into the the auto document feeder. feeder. Insert the document into the feeder until it stops. Retransmit. Do user maintenance, especially rollers(1,8). See P.124 “Cleaning the Rollers and Scanner”.
  • Page 169 Troubleshooting Problem Required Action Frequent original misfeeds Incorrect positioning of originals (Multifeeds) Put the document in the feeder correctly. See P.17 “Memory Transmission (Memory Indicator Lit)”. Incorrect alignment of originals Align the edges of the document. See P.16 “Page Con- dition”.
  • Page 170 Operating Difficulties Problem Required Action Transmission cannot take The document is jammed in the feeder. place; CLEAR ORIGINAL ap- Remove the jammed document. See P.140 “Clearing a pears. Document Jam” The document may be longer than the maximum limit (see P.15 “Recommended Types of Document”). Make sure that none of your originals exceed this limit.
  • Page 171 Troubleshooting Problem Required Action Copies are blank. The original must be placed face down in the docu- ment feeder. Position the original correctly. See P.17 “Memory Transmission (Memory Indicator Lit)”. Copy paper misfeeds occur Is the proper paper in the paper cassette? frequently.

  • Page 172: Displayed Error Messages

    Displayed Error Messages Displayed Error Messages The following messages may appear while you are operating or programming the machine. You cannot use the auto-dialer at the mo- CHECK AUTO-DIALING ment. Use the ten key pad or the external telephone. No polling reception operations have NO FILE EXISTS been programmed.
  • Page 173 Troubleshooting You must add a pause after your area PLEASE SET PAUSE code when you input your fax terminal's own telephone number. The toner cartridge is empty. Install a new ADD TONER cartridge. A document is jammed in the feeder. CLEAR ORIGINAL Paper is jammed in the printer.

  • Page 174: Calling The Service Station

    Calling the Service Station Calling the Service Station The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service repre- sentative.
  • Page 175 Troubleshooting...

  • Page 176: Technical Reference

    8. Technical Reference Access Code for Functions 61 to 95 Accessing functions 61 to 95 requires an access code. The sole purpose of this feature is to keep others from accidentally misad- justing the machine. This code cannot be changed, so do not rely on it as a security feature.

  • Page 177: User Parameters

    Technical Reference User Parameters Adjusting your machine sometimes requires that you change special settings called user parameters. For each user parameter, you must change a bit in a switch. A switch has eight bits. Each bit has a value of 1 or 0, and each bit is numbered 0 to 7 from the right.
  • Page 178 User Parameters -List of all relevant user parameters Many bit settings have no effect and are not listed. (Never change these). The set- tings made at the factory are underlined. Digits & Definition Settings 0: Default setting for Stamp 0: Off 1: On 1,2 and 3 Do not change these set-...
  • Page 179 Technical Reference Digits & Definition Settings 0: Mark to be printed at the receiving side 0: Off to distinguish messages that are sent from 1: On you machine when it is acting as a forward- ing station. FORWARDING MARK 1: The center mark is not printed when the 0: Off machine is used for making copies.
  • Page 180 User Parameters Digits & Definition Settings 0: Automatically print memory transmis- 0: Off sion reports. 1: On COMMUNICATION RESULT REPORT(MEM- ORY TX) 2: Automatically print storage reports for Off: 0 memory transmission. On: 1 FILE RESERVE REPORT(MEMORY TX) 3: Printing the File Receive Report for Poll- 0: Off ing Reception 1: On...
  • Page 181 Technical Reference Digits & Definition Settings 0: Default Setting for sending a header with 0: Off each page. 1: On 2: Closed Network in Transmission. 0: Disabled 1: Enabled 4: BATCH TRANSMISSION 0: Off 1: On 2: Dialing while a message is stored in. 0: Off (Parallel Memory Transmission 1: On...
  • Page 182 User Parameters Digits & Definition Settings 0,1: Multi-sort Reception 0 1: 0 X: Off 1 0: Message from senders whose RTI/CSI/G4 TIDs are programmed are multi- copied. 1 1: Message from senders whose RTI/CSI/G4 TIDs are not programmed are multi-copied. 2, 3: AUTHORIZED RECEPTION (Can also use function 62) 2 3:...
  • Page 183 Technical Reference Digits & Definition Settings 0,1: Memory Lock 0 1: 0 X: Off 1 0: Messages from senders whose RTI/CSI/G4 TIDs are programmed are not printed unless you enter the Memory Lock ID 1 1: Messages from senders whose RTI/CSI/G4 TIDs are not programmed are not printed unless you en- ter the Memory Lock ID...

  • Page 184: User Parameter Hints

    User Parameters User Parameter Hints Changing your machine's default settings These are the settings your machine assumes immediately after it is turned on, after clearing the machine, or after you or the power saving reactivates it. Many of the user parameters determine your machine's default settings. Clear modes after sending or loading a fax message (Switch 01, bit 7) Your machine can either reset itself or keep its settings (for a few minutes) af- ter it sends a fax message.

  • Page 185: Adjusting The Volume Of Various Features (Function 92)

    Technical Reference Adjusting the Volume of Various Features (Function 92) You can change the beeper (monitor) volume of the desired feature. Beeps to signal on hook dialing. ONHOOK MONITOR Beeps to signal transmissions. TRANS MONITOR Beeps to signal receptions. RECV MONITOR Beeps when a number is dialed.

  • Page 186: Selecting The Display's Language (Function 93)

    Selecting the Display's Language (Function 93) Selecting the Display's Language (Function 93) If you would rather use another lan- guage for messages and displays, fol- low the procedure below. Press the {Function} {6} then enter the access number {2} {2} {2} {2}. Then press {9} {3} and the {Yes} key.

  • Page 187: Entering Characters

    Technical Reference Entering Characters Use the ten key pad for entering numbers. Use Quick Dial keys 1 to 26 for enter- ing letters, and Quick Dial key 27 for spaces and Quick Dial key 28 for other characters. If at any time you make a mistake when entering a character or digit, press the {Clear} key to erase it.

  • Page 188: Document & Paper Specifications

    Document & Paper Specifications Document & Paper Specifications • Do not print to folded, stapled, Documents (Using the Auto clipped, glued, or taped paper. Document Feeder) • Do not print to paper with any kind of coating or printing. Do not print to metallic paper.

  • Page 189: Capabilities

    Technical Reference Capabilities Stored Numbers (Long Term) • 30 Quick Dial keys, each of which can hold an individual number. Any five of the Quick Dial keys can hold a group of numbers. • 100 individual numbers stored as two-digit Speed Dial codes (see P.30 “Stor- ing &...

  • Page 190: Specifications

    Specifications Specifications Data compression: Base Machine MH, MR, MMR Modem Speed: Power supply: 33,600/31,200/28,800/26,400/ 220-240Vac, 50/60 Hz 24,000/21,600/19,200/16,800/ 14,400/12,000/9,600/7,200/4,800/ Power consumption: 2,400 bps. Energy saver mode: Average 2W (Type 1 (no options installed)) Scanning resolution: : Average 2.5 W (Type 2 or Type 1 •...

  • Page 191: Multi-Purpose Feeder

    Technical Reference Multi-purpose Feeder Capacity: A4, A5 L,Letter, F4: 100 sheets (80 Legal: 50 sheets (80 g/m Paper Size: Letter, Legal, A5, F4, A4...

  • Page 192: Isdn

    9. ISDN Introduction Type 1 users require the ISDN INTERFACE UNIT TYPE 190 option. ISDN (Integrated Services Digital other networking features, allow- Network) allows you send and re- ing complex distribution of docu- ceive fax messages on high-speed ments with just a few keystrokes. high-quality digital networks.

  • Page 193: Setting Up The Group 4 Interface

    ISDN Setting up the Group 4 Interface Before you start sending faxes using Note the Group 4 interface, there are a few You can store a subaddress in a items that you have to store in your User Function key (F1 or F2), and machine.

  • Page 194: Programming The G4 Subscriber 1

    Setting up the Group 4 Interface Reference Programming the G4 “Initial Settings & Adjustments” ⇒ Subscriber 2 P.207. Press the {Function} {6} then enter Programming the G4 the access code {2} {2} {2} {2}. Subscriber 1 Then press {6} {4} and the {Yes} keys.

  • Page 195: Programming The G4 Subaddress

    ISDN Y/NEXTi Programming the G4 SET G4_SN1 Subaddress Press V until the screen is as Press the {Function} {6} then enter shown. the access code {2} {2} {2} {2}. Then press {6} {4} and the {Yes} Y/NEXTi keys. SET IG3_SN1 Y/NEXTi Press the {Yes} key.

  • Page 196: Programming The Ig3 Subaddress

    Setting up the Group 4 Interface Y/NEXTi Input your subaddress SET IG3_SN2 number. Example: 9999 Press the {Yes} key. IG3_SA KPAD/Y/N IG3_SN2 KPAD 9999 kkkkkkkkkkkkkkkkkkkk Note Input your subscriber You can enter up to 4 digits. number 2. Press the {Yes} and {Function} Example: 551–23456789 keys.

  • Page 197: Operation

    ISDN Operation Dialing and Storing Telephone Transmission Procedure Numbers The following example shows how to dial . The differences between this you must be careful to select the cor- procedure and the procedure for the rect signaling type (Group 3 or Group base machine (see P.17 “Memory 4) when dialing, or when storing a tel- Transmission And Immediate Transmis-...

  • Page 198: Storing A Telephone Number

    Operation ready programmed as the sub- Storing a Telephone Number address key. Then enter the subaddress. The following example shows how to To enter a subaddress, you store a Quick Dial if the ISDN Inter- must use a Dial Option Key. On face has been installed.

  • Page 199: Automatic Fallback From Group 4 Mode To Group 3 Mode

    ISDN al number, place a pause after • Program another Quick Dial: go to step B. the country code. • Finish: press the {Function} G4 numbers – If you wish to en- ter a subaddress, press the User key. Function Key that you have al- Note ready programmed as the sub- The procedure for storing a...

  • Page 200: Terminal Id

    Operation Terminal ID Instead of the TTI, a Group 4 communication will transmit a variety of informa- tion, including an identifier known as the Terminal ID, which identifies the other party in the same way as a TTI. The make-up of the Group 3 TTI and the Group 4 Terminal ID is as shown be- low.

  • Page 201: Explanation Of The Items In The Group 4 Identifier

    ISDN Explanation of the Items in the Group 4 Identifier Transmitter and Receiver Terminal IDs The following example shows what happens when the two communicating terminals are connected to two different ISDNs. Each ISDN has its own coun- try code. At the top of the received page, the following will be seen.

  • Page 202: Switching The Command Information Line On/Off

    Operation Switching the Command Information Line On/Off This is similar to the TTI On/Off switching option for Group 3 Trans- mission (see P.26 “Sending Your Iden- tification at the Top of Your Message (TTI)”). The Command Information Line con- sists of the Receiver and Transmitter Terminal IDs, the Date and Time, and the Page Number.

  • Page 203: Troubleshooting

    ISDN Troubleshooting Call Progress Signals (CPS) Sometimes, a Call Progress Signal and an error message will appear on the dis- play panel. Possible messages are as follows. The machine is dialing; do not press the DIALING {Stop} key. Try again later. REMOTE TERMINAL BUSY Check the number, and check that G3 or WRONG NUMBER...

  • Page 204: 10. Installation

    10. Installation Before Installation Before installing your machine, read the safety instructions at the begin- ning of this manual. To install the ma- chine, follow these procedures: Find a suitable location for the ma- chine. Remove all the pieces of tape at- tached to the machine.

  • Page 205: Machine Environment

    Installation Machine Environment When choosing a location for your • With the clearance as shown machine, please follow the safety in- struction given on the first section. Location For the best possible performance, in- stall your machine in a place which satisfies the following conditions.

  • Page 206: Installing The Toner Cassette

    Installing the Toner Cassette Installing the Toner Cassette Pull the lower unit release lever towards you and open the top cover. Note If you do not pull the lever, only the upper unit will open. TSTC010N...
  • Page 207 Installation Prepare the new toner cassette. Important Do not touch the green drum. Remove the new toner cassette from its bag. Do not remove any paper or tape yet. Hold the cassette horizontally and shake it gently from side to side a few times TSTT070N Hold the cassette as shown and rest it in the machine.
  • Page 208 Installing the Toner Cassette Press down on the cassette until it locks into place. Note If you do not push the cassette right in, the top cover will not close. TSTT090N Close the top cover. TSTC030N Note Background gray cast is sometimes evident on printed messages just after installing a new toner cassette.

  • Page 209: Installing The Main Paper Cassette

    Installation Installing the Main Paper Cassette Note If you change the paper size, see P.125 “Changing the Paper Size in the Main Cassette”. Unpack the cassette. Raise the cassette cover. Set the paper then lower the cassette cover. Note The frosted side of the cover must be face up when closed. TSTC220N...
  • Page 210 Installing the Main Paper Cassette Replace the cassette. Push it in firmly until it locks into place. Note When you change the paper size, you need to adjust the paper size setting with Function 37. See P.138 “Changing the Paper Size Settings”...

  • Page 211: Installing The Optional Second Cassette

    Installation Installing the Optional Second Cassette After you have installed the Second Cassette, do not lift it up. Note If you change the paper size, see P.131 “Changing the Paper Size in the Second Cassette”. Turn off the power switch. TSTP040N Unpack the second cassette and remove any tape that was protecting it dur- ing transmit.
  • Page 212 Installing the Optional Second Cassette Set the paper then Second the cassette cover. Note The frosted side of the cover must be face up when closed. TSTC190N Set the cassette in the unit. Push it in firmly unit it lock into place. Important Be careful not to pinch your fingers! TSTC120N...

  • Page 213: Attaching The Trays And Document Table

    Installation Attaching the Trays and Document Table Attach the Print Delivery Tray. Insert it at an angle so that the tabs fit in the slots provided. TSTT030N Attach the Document Delivery Tray. Attach the Document Table. TSTT010N...

  • Page 214: Ventilation Grill Direction

    Attaching the Trays and Document Table Note If necessary, pull out the extensions on the Document Table and trays. TSTT040N TSTT020N Ventilation Grill Direction You can adjust the ventilation grill direction so that air is blown downwards or to the rear of the machine.

  • Page 215: Installing The Optional Multi-Purpose Feeder

    Installation Installing the Optional Multi-purpose Feeder Turn off the power switch. TSTP040N Lift back the document table. Open the upper rear cover. TSTR010N...
  • Page 216 Installing the Optional Multi-purpose Feeder Hold the Multi - purpose Feeder as shown and fit it in the slots provided. Note Do not hold the Multi - purpose Feeder by the extension, it could be dam- aged. TSTR020N Before you use the Multi - purpose Feeder, you need to change the paper size setting to match the size of paper you will be using by function 37.

  • Page 217: Installing The Optional Memory Card

    Installation Installing the Optional Memory Card Turn off the power switch. TSTP040N Remove the cover from the front right of the machine. Hold the card in the way shown (pay attention to which side is printed) and insert it carefully into the slot. Insert the Memory Card firmly or the machine may not work properly.

  • Page 218: Connecting The External Telephone

    Connecting the External Telephone Connecting the External Telephone Plug the handset jack into the “TEL1” socket at the rear of the machine.

  • Page 219: Connecting The Machine

    Installation Connecting the Machine Before using the machine, connect the machine to the telephone line properly. Then plug in the power cable and switch on. Make sure the machine is properly connected to the telephone line and the pow- er outlet, as shown following. Do not switch on until everything is connected properly.

  • Page 220: Connecting Up To The Telephone Line

    Connecting up to the Telephone Line Connecting up to the Telephone Line There are similar sockets located at the rear of the machine: • TEL1: For the handset option or external telephone • LINE: Telephone line connection Insert the line cable into the socket. Type 1: Insert the line into the socket labeled “LINE”.

  • Page 221: Connecting The Power And Switching On

    Installation Connecting the Power and Switching on Do not switch on until everything is connected properly. Insert the power cable into the socket located at the rear of the machine. Plug in the cable to the mains. Turn the power switch on. TSTP090N Important The supply from the wall outlet must not fluctuate more than 10V either...

  • Page 222: Initial Settings & Adjustments

    Initial Settings & Adjustments Initial Settings & Adjustments Before you connect your machine to G4 TID (Type 1 users require the ISDN the telephone system, you must enter INTERFACE UNIT TYPE 190 option.) a few settings and make a few adjust- If you transmit using Group 4 ments.

  • Page 223: Initial Settings (Function 61)

    Installation programmed. Further, the TTI Note code and the date and time of The format of the number is transmission must be included in normally as follows: Interna- the header of all pages faxed to, tional Dial Prefix, Your Country from, or within the United States.
  • Page 224 Initial Settings & Adjustments Press the {Yes} key. Y/NEXTi SET G4 OWN NUMBER will flash on the dis- PROGRAMMED play and you'll get the display. Press the {Yes} key. Y/NEXTi G4 OWN NO. KPAD SET TTI kkkkkkkkkkkkkkkkkkkk Press the {Yes} key. Enter your phone number for Press the {No} key.

  • Page 225: Setting The Access Number

    Installation Press the {Yes} key. Press the {Yes} key. will flash on the dis- will flash on the dis- PROGRAMMED PROGRAMMED play and you'll get the display. play and you'll get the display. Y/NEXTi READY 100% 10:00 SET CSI SET DOC. OR DIAL NO. Press the {Yes} key.

  • Page 226: Setting The Phone Line (Function 62)

    Initial Settings & Adjustments Setting the Phone Line Setting the Date & Time (Function 62) (Function 91) This function is only available on Type 1 Press the {Function} {6} then enter machine. the access code {2} {2} {2} {2}. Then enter {9} {1} and the {Yes} Press the {Function} {6} then enter key.

  • Page 227: Summer Time / Daylight Saving Time (Function 62)

    Installation Summer Time / Daylight Saving Time (Function 62) Whenever local custom requires ad- vancing the clock or setting the clock back, use this feature. You can easily move the clock forwards when day- light saving time begins, and back when it ends.

  • Page 228: Function List

    11. Function List Function List Press the {Function} key followed by one of the numbers below. Feature Reference Picking a document stored elsewhere P.101 “Calling to Request a Message (Polling)” Confidential Transmission P.58 “Sending Confidential Messages (Function 12)” P.60 “Transfer Request Transfer Request (Function 13)”...
  • Page 229 Function List Register frequently used functions in a P.108 “User Function Keys User Function key. (Function 36)” Setting the paper size. P.138 “Changing the Paper Size Settings” Checking the last 50 communications. P.93 “Journal (Function 41)” Printing a list of all messages and pick- P.93 “File List (Function 42)”...
  • Page 230 Function List Initial Settings P.207 “Initial Settings & Ad- justments” Own telephone number P.208 “Initial Settings (Func- tion 61)” Polling ID P.61 “Programming the ID Code” Memory Lock ID P.41 “Storing a Memory Lock ID” Confidential ID P.71 “Storing a Confidential ID”...
  • Page 231 Function List Power Saver P.98 “Saving Energy with the Power Saving Timer” Register personal Codes. P.66 “Programming the Per- sonal Codes (Function 72)” Sending the Service Report P.159 “Sending a Service Re- port” Setting the list of specified senders. P.81 “Programming a List of Senders to Treat Differently (Function 81)”...

  • Page 232: 12. Laser Label

    12. Laser Label Position of the Laser Label Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct expo- sure to laser beams can cause permanent eye damage. For this reason, do not re- move the back cover.
  • Page 233 Laser Label The certification is located behind the machine.
  • Page 234 Position of the Laser Label...
  • Page 235 Laser Label...

  • Page 236: Babt Notice

    13. BABT Notice BABT Notice nection to compatible PABXs NOTICE TO USERS (Great Britain) (consult your authorised dealer for the list of compatible PABXs This model is designed and approved and for installation thereon), or for connection to the following cir- via an RBS.
  • Page 237 BABT Notice b) External control software or Connection to a PBX - it cannot external control apparatus be guaranteed that the appara- which causes the operation of tus will operate correctly under the terminal or associated call all possible conditions connec- set-up equipment to contravene tion to compatible PBX's.
  • Page 238 BABT Notice Although this equipment can use either loop disconnect or DTMF signalling, only the per- formance of the DTMF signal- ling is subject to regulatory requirements for correct opera- tion. It is therefore strongly rec- ommended that the equipment is set to use DTMF signalling for access to public or private emer- gency services.

  • Page 239: Index

    INDEX Confidential File Report , 73 Confidential ID , 66 Access Code , 161 Confidential Reception , 71 Access Number , 207 , 210 Confidential Transmission , 58 Activity Report , 48 Connecting The Machine , 204 Add Paper indicator , 11 Control panel Display , 12 Add Toner Indicator , 118 Copying , 100...
  • Page 240 Special Terminal , 84 Speed Dial Numbers , 31 Journal , 47 , 93 Error Messages , 157 External Telephone Installation , 203 Keystroke Programs , 50 Faxing , 15 Fax mode , 22 Labeling File list , 93 Program , 51 File Reserve Report , 47 Language Selection , 171 Forwarding , 85...
  • Page 241 G4 Subscriber 2 , 179 G4 TID , 208 Page Condition , 16 Group , 33 Page Count , 25 Group key , 34 Paper , 111 , 114 , 117 IG3 CSI , 208 Paper Specifications , 173 IG3 Subaddress , 181 Parallel Memory Transmission , 19 IG3 Subscriber 1 , 180 Part Names , 9...
  • Page 242 Power Failure Report , 47 Tonal Signals , 69 Service Report , 159 Toner Cassette , 122 , 191 Speed Dial List , 31 Toner Cassette Replacement , 118 Telephone number list , 93 Transfer Request , 60 Transmission Result Report , 47 Transmission Immediate , 20 User Parameter List , 163...
  • Page 243 H547...

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