NEC UNIVERGE SV8100 Features & Specifications Manual page 1052

Issue 5.0
The VRS can also transfer calls to UCD (Department) groups. Refer to the
(VRS) on page 1-1117
The system prevents hunting to a UCD (Department) group extension if it is:
Busy on a call
In Do Not Disturb
Call Forwarded
Logged Out
Conditions
When a DIL rings to a UCD (Department) groups, the DIL may follow overflow programming
(Program 22-01-04 and Program 22-08-01).
If an extension has Call Forwarding set, the system does not hunt to the forwarded
extension.
Default Setting
Disabled
1 - 1042
feature for more information on setting up the VRS.
UNIVERGE SV8100
Voice Response System
Uniform Call Distribution (UCD)