Recording Calls; Record And Stream With Polycom® Realpresence® Media Suite - Polycom RealPresence Group 300 User Manual

Recording Calls

Depending on how your system is configured, you can record calls in one or more ways. RealPresence
Group 700 systems allow you to record calls using monitor 3.
If you have a different RealPresence Group system, you can record calls using Polycom RealPresence
Media Suite.
Record and Stream with Polycom
Media Suite
®
Polycom RealPresence
management solution. This solution offers you a self-service portal for recording calls on a RealPresence
Group system, or for turning a RealPresence Group system into a web-cast studio.
RealPresence Media Suite integrates with RealPresence Group systems to allow you to record or
live-stream a call using the following methods:
● Dial RealPresence Media Suite directly: Use the default recording settings defined by a
RealPresence Media Suite administrator. Before recording a call using this method, you must obtain
the IP address, H.323 extension, or SIP URL of the RealPresence Media Suite.
● Dial a RealPresence Media Suite Video Recording Room (VRR): A VRR is a virtual Capture
Server with a specific recording profile that is defined by a RealPresence Media Suite administrator.
Before recording a call using this method, you must obtain the VRR number and the IP address,
H.323 ID, or SIP address of the RealPresence Media Suite.
Note: Access to recordings
You have immediate access to play a recording back as long as the Media Manager TVUI remains
open. After that, you must access the RealPresence Media Suite portal to access the recording in the
list of archives where recordings are saved.
Contact your administrator for details on accessing the RealPresence Media Suite User Portal.
Polycom, Inc.
®
Media Suite is an enterprise recording, streaming, and video content
®
RealPresence
®
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