Replace Defective Imaging Unit [31.Xy]; Replace Jammed Originals If Restarting Job; Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]; Replace Maintenance Kit, 0 Estimated Pages Remain [80.Xy] - Konica Minolta bizhub 4020 Service Manual

Notes:

The x and y values are the .xy of the error code shown on the printer control panel.

The x and y values must match for printing to continue.

4.4.54 Replace defective imaging unit [31.xy]

Replace the defective imaging unit to clear the message. For more information, see the instruction
sheet that came with the supply.
Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the
User's Guide.

4.4.55 Replace jammed originals if restarting job.

From the printer control panel, try one or more of the following:

Select Cancel job to clear the message and cancel the scan job. For non-touch-screen printer
models, press [OK] to confirm.

Select Scan from automatic feeder to continue scanning from the ADF immediately after the last
successful scan job. For non-touch-screen printer models, press [OK] to confirm.

Select Scan from flatbed to continue scanning from the scanner immediately after the last
successful scan job. For non-touch-screen printer models, press [OK] to confirm.

Select Finish job without further scanning to end the last successful scan job. For non-touch-
screen printer models, press [OK] to confirm.

Select Restart job to restart the scan job with the same settings from the previous scan job. For
non-touch-screen printer models, press [OK] to confirm.

4.4.56 Replace imaging unit, 0 estimated pages remain [84.xy]

Replace the imaging unit to clear the message and continue printing. For more information, see the
instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide.
Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the
User's Guide.

4.4.57 Replace maintenance kit, 0 estimated pages remain [80.xy]

The printer is scheduled for maintenance.

4.4.58 Reinstall missing or unresponsive imaging unit [31.xy]

Try one or more of the following:

Check if the imaging unit is missing. If missing, install the imaging unit.
For information on installing the imaging unit, see the "Replacing supplies" section of the User's
Guide.

If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the imaging unit is defective.
Replace the imaging unit.
bizhub 4020/3320 Service Manual
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