Konica Minolta bizhub 4020 Service Manual page 155

Actions
Step 3
Check the printer's online status under Printers and Faxes on the
host computer. Delete all print jobs in the print queue.
Is the printer online and in a Ready state?
Step 4
Change the printer status to online.
Did this fix the issue?
Step 5
Does the IP address displayed on the network settngs page
match the IP address in the port of the drivers using the printer?
Step 6
Does the LAN use DHCP?
Note: A printer should use a static IP address on a network.
Step 7
Are the first two segments of the IP address 169.254
Step 8
POR the printer.
Did this resolve the issue?
Step 9
Reset the address on the printer to match the IP address on the
driver.
Did this resolve the issue?
Step 10
Have the network admin verify that the printer and PC's IP
address have identical subnet addresses.
Are the subnet addresses the same?
Step 11
Using the subnet address supplied by the network administrator,
assign a unique IP address to the printer.
Note: The printer IP address should match the IP address on the
printer driver.
Did this fix the problem?
bizhub 4020/3320 Service Manual
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Yes No
Go to step 5. Go to step 4.
The problem is Go to step 5.
solved.
Go to step 10. Go to step 6.
Go to step 7. Go to step 9.
Go to step 8. Go to step 9.
The problem is Go to step 10.
solved.
The problem is Go to step 10.
solved.
Go to step 12. Go to step 11.
The problem is Go to step 12.
solved.