Voice Manager - Avaya INDeX 20CC User Manual

Voice Manager

Listening to Voice Messages
Using Any Phone
38DHB0002UKCM - Issue 2 January 2000
The system can include a Voice Manager to record messages in your own
voice mailbox. Remember to check your mailbox regularly as the Voice
Manager can delete messages after set periods.
To check your mailbox:
1. Press LISTEN or VOICE and then LISTEN.
2. The display shows ENTER PASSCODE. Enter your mailbox passcode
(not the turret's passcode).
– If you make an error, press CANCEL to restart.
3. Once in your mailbox, the Voice Manager tells you how many new, read
or saved messages you have. Use the controls below.
To control your mailbox messages:
1. To rewind the message, press REWIND.
2. To fast forward the message, press FFWD.
3. To hear the next message, press NEXT.
4. To delete the message, press DELETE.
5. To hear the previous message, press PREVIOUS.
6. To find out when the message was left, press WHEN.
7. To copy the message to another mailbox, press COPY.
8. To save the message press SCROLL and then SAVE.
You can dial the Voice Manager and check your mail when away from your
desk or even out of the office. The phone you use must have MF tone dialling
with and # keys.
To access the Voice Manager internally:
1. If internal, dial the Voice Manager extension number.
2. If external, either dial in to your company and ask to be transfer to the
Voice Manager extension or use a direct number if your company has one
set up
3. When you hear the Voice Manager respond, press #.
4. Enter your mailbox ID. And then your mailbox password if requested.
5. Use the MF keys shown to control the messages.
Voice Manager – Page 35
INDeX 20CC User's Guide