Avaya INDeX 20CC User Manual page 5

Headset Connection & Use
Headset
Barrier
Box Turret
MPA
Box
Tones & Ringing
The Turret Lamp
38DHB0002UKCM - Issue 2 January 2000
The INDeX 20CC turrets are designed for headset use. Pressing ANSWER
RELEASE has the same effect as lifting or replacing the handset on a normal
phone.
If headsets are connected via a MultiPurose Amplifier (MPA) box, the barrier
box (supplied with the turret) must be used. The barrier box then connects to
the socket marked H/SET under the turret. Use of the barrier box protects the
turret from high static environments.
The turret uses various tones and rings to indicate events. A sample of these
appears below. You can alter the ringer volume, sound, switch it on/off, etc
(see page 29).
Incoming Calls:
– Repeated Single Ring:
– Repeated Double Ring:
– Repeated Triple Ring:
– Single Tone:
During Calls:
– Repeated Double Pip:
– Repeated Single Pip:
intruded on your call.
Making Calls:
– Dial Tone:
– Broken Dial Tone:
– Repeated Tone:
Repeated Triple
–
– Continuous Tone:
The turret uses its lamp (above the VIEW key) to show calls and messages.
– Fast Flashing Lamp:
– Lamp On:
– Repeating Double:
– Repeating Single:
Internal call.
External call.
System or personal alarm.
Page call (see page 8).
Camp on set (see page 18).
Another extension is about to intrude or has
Dial number.
Forwarding calls (see page 32).
Busy number (see page 17).
Tone: Diverting to external number.
Number on no calls or unobtainable.
Call Waiting (see page 10).
Message (see page 8).
Flash: External call.
Flash: Internal call.
20CC Turret Features – Page 5
INDeX 20CC User's Guide