Avaya INDeX 20CC User Manual page 14

Page 14 - Making Calls
Making Calls from the INDeX Directory
"Hello, Neil and Buzz. I'm
talking to you by telephone
from the Oval Room at the
White House, and this certainly
has to be the most historic
telephone call ever made."
Richard Nixon.
INDeX 20CC User's Guide
Using the INDeX Directory, your phone can display a selected entry from an
index of either extensions or speed dial names plus their numbers. There are
two methods of selecting entries of names and numbers from the INDeX
Directory:

By Alpha Group

By Dial by Name
In addition, the INDeX Directory entries can be sorted either by 1
last name. The particular method used and 1
by your System Manager. Consult your System Manager for which method is
available to you and if the sorting is by 1
To make a call using an Alpha Group search of the INDeX Directory:
1. Press INDeX for an internal call or SPEED DIAL and then INDeX for
an external number.
2. Press the key matching the 1
For example, to display the L Alpha Group, press the JKL key 3 times.
The INDeX System displays the 1
Directory entries.
1. To move through the names beginning with L, press the -keys
on the right and left of the current name.
2. To skip forward 10 names, press SKIP.
3. To select another letter, press a letter key.
3. To dial the name/number shown, press CALL, otherwise to exit the
INDeX Directory, press ANSWER RELEASE.
To make a call using Dial by Name search of the INDeX Directory:
1. Press INDeX for an internal call or SPEED DIAL and then INDeX for
an external number.
2. Press the key matching the 1st letter of the Name you want.
For example, to find the name SMITH press the PRS key.
3. The INDeX System begins searching it's Directory on the first press and
st
will display the 1 name/number immediately, in this example a name
beginning with P. You can either:
1. Continue dialling the letters of the name, e.g. MNO, then GHI, etc.
until the required name (SMITH) is displayed OR.
2. Press CYCLE to move onto the next alpha group of the PRS key,
e.g. a name beginning with R. To move through the names
beginning with R, press the -keys on the right and left of the
current name.
3. To select the next letter of the alpha group of the PRS key, press
CYCLE again.
4. If NO MATCH is displayed, press PREVIOUS to go back one step
or press ANSWER RELEASE to cancel
4. To dial the name/number shown, press CALL, otherwise to exit the
INDeX Directory, press ANSWER RELEASE
st
or last name search is selected
st
or last name.
st
letter of the name you want.
st
name beginning with L from it's
38DHB0002UKCM - Issue 2 January 2000
st
name or by