Manager-Secretary Setup - Avaya INDeX 20CC User Manual

Manager-Secretary Setup

Planning Soft DSS Keys
Setting Up Soft DSS Keys
38DHB0002UKCM - Issue 2 January 2000
When setting up Soft DSS keys you must decide:
– How many Soft DSS keys do you want?
Half-line mode supports up to 4 keys. Full-line mode supports up to 2
keys but shows more information.
– What Soft DSS key features do you want to have?
You can use half-line mode to make calls only. You can use full-line mode
to make calls, send alerts, etc.
– What type of calls do you want to make/receive?
When using Soft DSS keys to make a call, the usage setting of your turret
and the turret called determines the type of call. The possibilities are:
– Standard Call: The same as a normally dialled call.
– Page Call: The extension called hears a single tone and can then
hear you (you cannot hear them).
– Direct Call: The extension called hears a single tone and then you
can hear each other.
There are 4 usage settings (Normal, Auto Answer, Voice and Intercom).
(See "Changing the Soft DSS Usage" on page 28 for how the different usage
settings interact.)
To clear all the Soft DSS keys, cancel all the set extensions (see "Changing
the Soft DSS Extensions").
To setup Soft DSS keys:
1. Press PROGRAM, then SCROLL. Press SOFT DSS.
2. Enter the turret's passcode (see page 33).
3. The turret shows NO SOFT DSS KEYS. Press CHANGE until the
display mode required appears, then press DONE.
4. Enter the first extension number and then press NEXT. If the right-hand
display is blank, you can enter another. If you have entered all the
extension, press DONE.
5. Press USAGE. Press CHANGE until the setting required appears and
then press DONE.
6. Press PROGRAM to finish.
Manager-Secretary Setup – Page 27
INDeX 20CC User's Guide