Recovery Procedure - Gestetner G056 Service Manual

BULLETIN NUMBER:
APPLICABLE MODEL:
GESTETNER – P7126/7126N
RICOH – AFICIO 2610/2610N
SAVIN –MLP26/MLP26N
SUBJECT: PROBLEMS USING "VERIFY" & SERVICE MANUAL – INSERT
SYMPTOM:
When the controller firmware installed in the machine is version 1.02 or older and different from the version
in the IC card, a program update error will occur. The program update error will cause the machine to freeze
up if the version is confirmed using Verify Mode.
NOTE: Once this occurs, the symptom can only be cleared by using the Recovery Procedure outlined
below.
FIELD COUNTERMEASURE:
Do not use Verify Mode before performing the update if the controller firmware version in the machine is 1.02
or older. If the machine version is unknown, this can be confirmed by printing out the configuration page.
NOTE: Normally, Verify Mode is used after an update is performed, in which case the symptom will not
occur since the IC card and mainframe controller versions are the same.

Recovery Procedure:

If the symptom does occur, please perform the following:
1. Turn off the main switch, remove the controller board from the machine and change DIP switch 2 bit 1 to
On.
2. Reattach the controller, insert the IC card and turn on the machine. The machine automatically starts
updating the firmware.
3. When the update is finished, turn off the machine and remove the controller and IC card. Then, reset DIP
switch 2 bit 1 to Off and reattach the controller.
For the details on this procedure, please refer to the G056/G058/G073/G074 Service Manual, pg. 5-15.
PERMANENT COUNTERMEASURE:
Upgrade the Controller Firmware to version 1.03 or newer.
The latest Firmware version can be downloaded through the Technology Solution Center FTP Site
http://tsc.ricohcorp.com/.
NOTE: Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the
FTP Internet Web Site and EPROM / Flash Card Exchange program.
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Copyright 2002 RICOH Corporation. All rights reserved.
TECHNICAL SERVICE BULLETIN
G056/G058/G073/G074 – 012 12/12/2002
Continued...