If Usb Connection Fails - Ricoh C3030 Operating Instructions Manual

Troubleshooting When Using the Printer Function

If USB Connection Fails

This section explains how to troubleshoot a problem related to USB connection.
Problem
The machine is not au-
tomatically recognized.
Windows has already
configured the USB set-
tings.
4
Windows Me and the
machine cannot be con-
nected.
48
Cause
The USB cable is not connected
properly.
Check whether the computer has
identified the machine as an un-
supported device.
You need to download USB
Printing Support for Windows
Me.
Solution
Turn off the power of the ma-
chine, reconnect the USB cable,
and then turn it on again.
Open Windows' Device Manag-
er, and then, under [Universal Seri-
al Bus controllers], remove any
conflicting devices. Conflicting
devices have a [!] or [?] icon by
them. Take care not to accidental-
ly remove required devices. For
details, see Windows Help.
When using Windows 2000 / XP
or Windows Server 2003, an erro-
neous device is displayed under
[USB Controller] in the [Device Man-
ager] dialog box.
Download USB Printing Support
from the supplier's website.
Search the model name you use
on the supplier's website, and
download USB Printing Support.