Ricoh Aficio C2500 Operating Instructions Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. All in One Printer
  5. Aficio C2500
  6. Operating instructions manual

Ricoh Aficio C2500 Operating Instructions Manual

Troubleshooting
Hide thumbs Also See for Aficio C2500:
Table of Contents

Advertisement

Quick Links

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the
Safety Information in "About This Machine" before using the machine.
When the Machine Does Not Operate as Wanted
1
Troubleshooting When Using the Copy Function
2
Troubleshooting When Using the Facsimile Function
3
Troubleshooting When Using the Printer Function
4
Troubleshooting When Using the Scanner Function
5
Adding Paper, Toner and Staples
6
Clearing Misfeeds
7
Remarks
8

Operating Instructions

Troubleshooting

Advertisement

Table of Contents
loading

Related Manuals for Ricoh Aficio C2500

Summary of Contents for Ricoh Aficio C2500

  • Page 1: Operating Instructions

    Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine" before using the machine. When the Machine Does Not Operate as Wanted Troubleshooting When Using the Copy Function Troubleshooting When Using the Facsimile Function Troubleshooting When Using the Printer Function...
  • Page 2 Acrobat are registered trademarks of Adobe Systems, Incorporated. PCL is a registered trademark of Hewlett-Packard Company. Bluetooth is a Trademark of the Bluetooth SIG, Inc. (Special Interest Group) and licensed to Ricoh Company Limited. PictBridge is a trademark. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.

  • Page 3: Manuals For This Machine

    Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. ❖ About This Machine Be sure to read the Safety Information in this manual before using the ma- chine. This manual provides an introduction to the functions of the machine. It also explains the control panel, preparation procedures for using the machine, how to enter text, and how to install the CD-ROMs provided.
  • Page 4 ❖ Other manuals • PostScript3 Supplement • UNIX Supplement • Manuals for DeskTopBinder Lite • DeskTopBinder Lite Setup Guide • DeskTopBinder Introduction Guide • Auto Document Link Guide Note ❒ Manuals provided are specific to machine types. ❒ Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files.

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine ...i How to Read This Manual ...1 Symbols ...1 1. When the Machine Does Not Operate as Wanted Indicators...3 Checking Machine Status and Settings...4 When an Indicator to the Right of a Function Key is Lit ...7 When You Have Problems Operating the Machine...8 When a Job is Not Performed...13 2.
  • Page 6 5. Troubleshooting When Using the Scanner Function When Scanning is Not Done as Expected ...65 When You Cannot Send Scanned Files ...66 When Stored Files Cannot be Accessed ...66 When You Cannot Browse the Network to Send a Scanned File ...66 When the TWAIN Driver Cannot be Started ...
  • Page 7 8. Remarks Where to Put Your Machine ... 117 Machine Environment ...117 Moving...118 Power Connection...119 Access to the Machine ...120 Maintaining Your Machine ...121 Cleaning the Exposure Glass...121 Cleaning the Exposure Glass Cover ...122 Cleaning the Auto Document Feeder...122 Cleaning the Dustproof Glass ...123 INDEX...

  • Page 9: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Ma- chine.

  • Page 11: Indicators

    1. When the Machine Does Not Operate as Wanted This section explains basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains Indicators displayed when the machine requires the user to remove misfed paper, add paper, or other perform other procedures. x: Misfeed indicator B: Add Paper indicator D: Add Toner indicator...

  • Page 12: Checking Machine Status And Settings

    When the Machine Does Not Operate as Wanted Checking Machine Status and Settings You can check the machine's system status. ❖ Maintenance Info You can check the following items under [Maintenance Info]: • [Remaining Toner] Displays the amount of remaining toner. •...
  • Page 13 ❖ Machine Address Info You can check the following items under [Machine Address Info]: • [Fax No.] Displays the machine's fax number. • [H.323 Own Fax No.] Displays the machine's alias telephone number. • [SIP User Name] Displays the machine's SIP user name. •...
  • Page 14 When the Machine Does Not Operate as Wanted Press each tab and check its contents. After checking the information, press[Exit]. The previous screen returns. Note ❒ [Output Tray Full], [Original Misfeed], [Paper Misfeed], and [Cover Open] appear only when these errors occur. ❒...

  • Page 15: When An Indicator To The Right Of A Function Key Is Lit

    When an Indicator to the Right of a Function Key is Lit When an indicator to the right of a function key lights up, press the correspond- ing function key. Then, follow the instructions displayed on the control panel. Problem Cause Documents and reports The paper output tray is full.

  • Page 16: When You Have Problems Operating The Machine

    When the Machine Does Not Operate as Wanted When You Have Problems Operating the Machine The following chart gives explanations of common problems and messages. If other messages appear, follow the instructions displayed. Problem “ Please wait. ” ap- pears. “...
  • Page 17 Problem Cause The main power indica- This occurs in the following cases: tor continues blinking • The exposure glass cover or and does not turn off ADF is open. when pressed. • The machine is communicat- ing with external equipment. •...
  • Page 18 When the Machine Does Not Operate as Wanted Problem An error message re- mains, even if misfed paper is removed. Cannot print in duplex mode. Cannot print in duplex mode. Cannot print in duplex mode. The user code entry screen is displayed. The Authentication screen appears.

  • Page 19: Document Server

    ❖ Document Server Problem Cause The number of scanned pages ex- “ Exceeded max. ceeds the capacity per file of the number of pages Document Server. per file. Do you want to store the scanned pag- ” ap- es as 1 file? pears.

  • Page 20: This Machine

    When the Machine Does Not Operate as Wanted Problem You want to check print quality before making a large print run. “ Original is be- ing scanned by another func- tion. Please wait. ” appears. “ Cannot display preview of this ”...

  • Page 21: When A Job Is Not Performed

    When a Job is Not Performed If you cannot execute a function, it may be that the machine is being held up by another function. If you cannot execute a function, terminate any other functions currently active, and then try executing the function again. In certain cases, you can carry out an- other job (copier, document server, facsimile, printer, scanner) without cance- ling the current job being performed.
  • Page 22 When the Machine Does Not Operate as Wanted Mode after you select Copy Mode before you select Copy Operations for Copying Stapling Sort Interrupt Copying Operations for Copying Copying Facsimile Transmission Oper- ation/Manual Re- ception Operation Scanning an orig- inal for Memory Transmission Memory Trans- mission...
  • Page 23 Mode after you select Copy Mode before you select $ $ $ Document Server Operations for Document Server $ × × Scanning a Docu- ment to Store in Document Server $ | | Printing from Document Server | | | | | | DeskTopBinder Printing from Document Server | | | | | | | | | | | | | | | | | | | | | →...
  • Page 24 When the Machine Does Not Operate as Wanted Note ❒ Stapling cannot be used at the same time for multiple functions. ❒ If the machine is capable of executing multiple functions simultaneously, specify which function should have priority in “Print Priority”. This setting is factory-preset to “Display mode”.

  • Page 25: Troubleshooting When Using The Copy Function

    2. Troubleshooting When Using the Copy Function This section explains likely causes of and possible solutions for copier function problems. When a Message Appears This section explains the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒...
  • Page 26 Troubleshooting When Using the Copy Function Message Stapling capaci- ty exceeded. Cannot staple paper of this size. Duplex is not available with this paper size. Maximum number of sets is nn. (A figure is placed at n.) File being stored exceeded max.
  • Page 27 Message Cause This user code is not allowed to You do not have use the function selected. the privileges to use this function. The entered login user name or Authentication login password is not correct. has failed. The machine cannot perform au- Authentication thentication.

  • Page 28: When You Cannot Make Clear Copies

    Troubleshooting When Using the Copy Function When You Cannot Make Clear Copies This section explains likely causes of and possible solutions for unclear copies. Problem Copies appear dirty. Copies appear dirty. The reverse side of an original image is cop- ied.
  • Page 29 Problem Cause Copies are too light. The paper is damp. Parts of images are not The original is not set correctly. copied. Parts of images are not The correct paper size is not se- copied. lected. Images appear only The paper is damp. partially colored.

  • Page 30: When You Cannot Make Copies As Wanted

    Troubleshooting When Using the Copy Function When You Cannot Make Copies as Wanted This section explains likely causes of and possible solutions for unclear copies. ❖ Basic Problem Misfeeds occur frequently. The number of sheets loaded ex- Misfeeds occur frequently. The paper is damp. Misfeeds occur frequently.
  • Page 31 Problem Cause Staples are wrongly po- Originals are not set correctly. sitioned. You cannot combine Selected functions cannot be used several functions. together. When sorting, the pag- The memory became full in the es are divided into two middle of sorting and the pages blocks.
  • Page 32 Troubleshooting When Using the Copy Function Problem In Margin Adjustment mode, parts of the orig- inal image are not cop- ied. In Margin Adjustment mode, parts of the orig- inal image are not cop- ied. In Image Repeat mode, the original image is not copied repeatedly.

  • Page 33: Duplex Troubleshooting

    ❖ Duplex Problem Cause Cannot print in duplex You have loaded paper on the by- mode. pass tray. Cannot print in duplex You have loaded paper exceed- mode. ing 90 g/m Cannot print in duplex You have selected a tray which is mode.
  • Page 34 Troubleshooting When Using the Copy Function Note ❒ If you set [Memory Full Auto Scan Restart] in User Tools to [On], even if the mem- ory becomes full, the memory overflow message will not be displayed. The machine will make copies of the scanned originals first, then automatically proceed scanning and copying the remaining originals.

  • Page 35: Troubleshooting When Using The Facsimile Function

    3. Troubleshooting When Using the Facsimile Function This chapter explains likely causes of and possible solutions for facsimile func- tion problems. Adjusting the Volume The following describes how to adjust the volume. You can change the volume of the following sounds that the machine makes. ❖...
  • Page 36 Troubleshooting When Using the Facsimile Function Check that [General Settings] screen appears. Press [Adjust Sound Volume]. Press [Lower] or [Louder] to adjust the volume, and then press [OK]. Press {User Tools/Counter} key. The standby display appears. AMG041S...
  • Page 37 Note ❒ You can adjust the On Hook volume when you press the [On Hook]. See “On Hook Dial”, Facsimile Reference. ❒ You can also adjust the volume of the handset ringer. See “Connecting the Telephone Line”, General Settings Guide. ❒...

  • Page 38: When A Message Appears

    Troubleshooting When Using the Facsimile Function When a Message Appears This section explains the machine's main messages. If other messages appear, follow their instructions. Message Put original back, check it and press the Start key. Cannot detect original size. Place original again, then press the Start key.
  • Page 39 Message Cause The destination list is being up- Updating the dated from the network using destination SmartDeviceMonitor for Admin list... Please or Web Image Monitor. Depend- wait. Specified ing on the number of destinations destination(s) to be updated, there may be some or sender's name delay before you can resume op- has been...
  • Page 40 Troubleshooting When Using the Facsimile Function Message Cannot find the specified path. Please check the settings. Sender has not been specified. E-mail address entered is not correct. Please re-enter. You do not have the privileges to use this function. Authentication has failed.
  • Page 41 Message Cause Cannot find the DNS server, Check whether SMTP Server or folder for for- there are any warding. network prob- lems. 14-01 When a Message Appears Solution • Check that the DNS server IPv4 address is correctly pro- grammed using Web Image Monitor.
  • Page 42 Troubleshooting When Using the Facsimile Function Message Check whether there are any network prob- lems. 14-09 Check whether there are any network prob- lems. 14-33 Check whether there are any network prob- lems. 15-01 Cause E-mail transmission was refused by SMTP authentication, POP be- fore SMTP authentication or login authentication of the com- puter in which the folder for...
  • Page 43 Message Cause Cannot log on to the Check whether POP3/IMAP4 server. there are any network prob- lems. 15-02 No machine e-mail address is Check whether programmed. there are any network prob- lems. 15-03 Cannot find the DNS server or Check whether POP3/IMAP4 server.
  • Page 44 Troubleshooting When Using the Facsimile Function Message Check whether there are any network prob- lems. 15-12 Note ❒ If the “ Check whether there are any network problems. pears, the machine is not correctly connected to the network or the settings of the machine are not correct.

  • Page 45: When You Cannot Send Or Receive Fax Messages As Wanted

    When You Cannot Send or Receive Fax Messages as Wanted This section explains likely causes of and possible solutions for transmission and reception-related problems. ❖ Transmission/Reception Problem Cause Both transmission and The modular cord may be discon- receiving are impossi- nected.
  • Page 46 Troubleshooting When Using the Facsimile Function Problem To cancel a Memory Transmission. To cancel an Immediate Transmission. Although a group spec- ification was set for the following, reception was not possible. Receiving Station of In- formation Box, For- warding, Forwarding of Special Sender, Re- ception Report e-mail, Email TX Results, rout-...
  • Page 47 ❖ Printing Problem Cause Print is slanted. The tray's side fences might not be locked. Print is slanted. The paper is fed at a slant. Print is slanted. The front cover is open. Misfeeds occur frequently. The number of feeding in exceeds the capacity of the machine.
  • Page 48 Troubleshooting When Using the Facsimile Function Problem Background of received images appears dirty. Images from the back of the page appear. Printed or sent images are spotty. Received image is too light. Received image is too light. Received image is too light.

  • Page 49: When Memory Is Full

    ❖ Others Problem Cause All fax documents When about one hour passes af- stored in memory have ter power to the machine is been lost. Those docu- turned off, all fax documents ments include ones stored in memory are lost. stored through Memo- ry Transmission/Re- ception, Memory Lock,...

  • Page 50: If An Error Report Is Printed

    Troubleshooting When Using the Facsimile Function If an Error Report is Printed An Error Report is printed if a document cannot be successfully sent or received. Possible causes include a problem with the machine or noise on the telephone line. If an error occurs during transmission, resend the original. If an error occurs during reception, ask the sender to resend the document.

  • Page 51: Turning Off The Main Power / In The Event Of Power Failure

    Turning Off the Main Power / In the Event of Power Failure This section explains the machine status when the power is turned off or if the power fails. R CAUTION: • When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

  • Page 52: When An Error Occurs Using Internet Fax

    Troubleshooting When Using the Facsimile Function When an Error Occurs Using Internet Fax This section explains reports that the machine sends if an Internet Fax error oc- curs. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to successfully receive a particular e-mail message.

  • Page 53: Troubleshooting When Using The Printer Function

    4. Troubleshooting When Using the Printer Function This chapter explains likely causes of and possible solutions for printer function problems. When a Message Appears during Installation of the Printer Driver This section explains what to do if a message appears when installing the printer driver.

  • Page 54: Windows 2000

    Troubleshooting When Using the Printer Function Windows 2000 The following describes the installation procedure on Windows 2000. On the [Start] menu, point to [Settings], and then click [Printers]. Double-click the Add Printer icon. Follow the instructions in Add Printer Wizard. If the CD-ROM drive is D, the source files of the printer driver are stored in the following location: •...

  • Page 55: Windows Nt 4.0

    Windows NT 4.0 The following describes the installation procedure on Windows NT 4.0. On the [Start] menu, point to [Settings], and then click [Printers]. Double-click the Add Printer icon. Follow the instructions in Add Printer Wizard. If the CD-ROM drive is D, the source files of the printer driver are stored in the following location: •...

  • Page 56: If Usb Connection Fails

    Troubleshooting When Using the Printer Function If USB Connection Fails This section explains how to troubleshoot a problem related to USB connection. Problem The machine is not au- tomatically recognized. Windows has already configured the USB set- tings. Windows Me and the machine cannot be con- nected.

  • Page 57: When A Message Appears

    When a Message appears This section describes the principal messages that appear on the panel display. If a message not described here appears, act according to the message. Reference Before turning the main power off, see “Turning On/Off the Power”, About This Machine.

  • Page 58: Alert Messages

    Troubleshooting When Using the Printer Function Alert Messages This section describes the machine alert messages. Message Cannot connect with the wireless card. Turn the main power switch off, then check the card. Prob- lems with the wireless card. Problems with the wireless board.

  • Page 59: Checking The Error Log

    Message Maximum capacity of PCL 5c/6 Memory Overflow or PostScript 3 list display has been exceeded. Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel. Press the {Printer} key to display the printer screen.

  • Page 60: When You Cannot Print

    Troubleshooting When Using the Printer Function When You Cannot Print Use the following procedures if printing does not start even after performing [Print]. Problem Printing does not start. Printing does not start. Printing does not start. Printing does not start. Printing does not start.
  • Page 61 Problem Cause Printing does not start. If the machine is operating in an extended wireless LAN, the re- ceiver's MAC address may be preventing communication with the access point. Printing does not start. The extended wireless LAN has not started. Printing does not start.
  • Page 62 Troubleshooting When Using the Printer Function Problem [List / Test Print] is disa- bled. Printing does not start when using the extend- ed wireless LAN in Ad- hoc mode. If the printing does not start, contact your service representative. ❖ When the machine is connected to the computer using the interface cable The following shows how to check the print port when the data-in lamp does not light up or blink.

  • Page 63: Other Printing Problems

    Other Printing Problems This section explains likely causes of and possible solutions for problems that can occur when printing from a computer. Problem Cause Print is smudges. Settings for thick paper have not been made when printing on thick paper in the by- pass tray.
  • Page 64 Troubleshooting When Using the Printer Function Problem Cause The printed im- With certain age is different functions, such from the image as enlargement on the compu- and reduction, ter's display. image layout might be differ- ent to that on the computer dis- play.
  • Page 65 Problem Cause When D is blink- White lines ap- pear. ing, toner is be- ginning to run out. When printing If the printer graphics, the out- driver is config- put and the ured to use the screen are differ- graphics com- ent.
  • Page 66 Troubleshooting When Using the Printer Function Problem Cause There is consid- Processing time erable delay be- depends on data tween the print volume. High start instruction volume data, and actual print- such as graphics- ing. heavy docu- ments, take long- er to process.
  • Page 67 Problem Cause Images are cut You may be us- off, or excess is ing paper small- printed. er than the size selected in the application. Page layout is Print areas differ not as expected. depending on machine used. Information that fits on a single page on one ma- chine may not fit...
  • Page 68 Troubleshooting When Using the Printer Function Problem Cause Duplex printing Duplex printing is malfunction- cannot be done ing. with a tray for which [1 Sided Copy] has been specified as Pa- per Type on the System Settings menu. When using The correct ap- Windows 95 / 98 plication or...
  • Page 69 Problem Cause Images are not The correct print- printed in the er driver settings specified colors. are not made. Color originals No color print are printed in settings are made black and white. on the printer driver. PDF files do not PDF files are print out/cannot password-pro-...
  • Page 70 Troubleshooting When Using the Printer Function Problem Cause Printing by Blue- • A communi- tooth is slow. • Interference • Bluetooth If the problem cannot be solved, contact your service representative. Solution • Remove the machine from close proximity with cation error IEEE802.11b wireless LAN devices.

  • Page 71: When Pictbridge Printing Does Not Work

    When PictBridge Printing Does Not Work This section explains likely causes and possible solutions for problems that can occur when PictBridge printing. Problem Cause PictBridge is not availa- There is a problem with the USB ble. connection or the PictBridge set- tings.
  • Page 72 Troubleshooting When Using the Printer Function...

  • Page 73: When Scanning Is Not Done As Expected

    5. Troubleshooting When Using the Scanner Function This chapter explains likely causes of and possible solutions for scanner function problems. When Scanning is Not Done as Expected This section explains causes and remedies when scan results are not as expected. Problem Cause The scanned image is...

  • Page 74: When You Cannot Send Scanned Files

    Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections explain likely causes of and solutions for Network Deliv- ery and E-mail Sending-related problems. When Stored Files Cannot be Accessed This section explains likely causes of and possible solutions for job access-relat- ed problems.

  • Page 75: When Stored Files Cannot Be Edited

    When Stored Files Cannot be Edited This section explains likely causes of and possible solutions for the TWAIN driv- er failing to operate. Problem Cause Stored files cannot be Limits have been imposed using deleted. File names and the available extended security passwords cannot be function.

  • Page 76: When A Message Is Displayed

    Troubleshooting When Using the Scanner Function When a Message is Displayed This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel. When a Message is Displayed on the Control Panel This section explains causes and remedies if an error message appears on the display of the control panel.
  • Page 77 Message Cause The number of files exceeded the Exceeded max. maximum number possible. number of files which can be sent at the same time. Reduce the number of the selected files. You have loaded paper of a size Cannot detect not shown on the paper size se- original size.
  • Page 78 Troubleshooting When Using the Scanner Function Message The specified group contains some destina- tion(s) that do not have access privileges. Do you want to se- lect only the privileged des- tination(s)? Cannot find the specified path. Please check the settings. Exceeded max.
  • Page 79 Message Cause You cannot change the name of a Selected file is file whose status is “Waiting” or currently in that is being edited with Desk- use. Cannot TopBinder. change password. You cannot change the password Selected file is of a file whose status is “Waiting” currently in or that is being edited with Desk- use.
  • Page 80 Troubleshooting When Using the Scanner Function Message Transmission has failed. To check the current sta- tus, press [Scanned Files Status]. Transmission has failed. Insuffi- cient memory in the destination hard disk. To check the cur- rent status, press [Scanned Files Status]. Output buffer is full.
  • Page 81 Message Cause The correct protect destination Entered protec- code was not entered. tion code for destination is incorrect. Please re-enter. The entered password is incor- Entered user rect. code is not cor- rect. The maximum enterable number Exceeded max. of alphanumeric characters has number of alpha- been exceeded.
  • Page 82 Troubleshooting When Using the Scanner Function Message Memory is full. Cannot scan. The scanned data will be deleted. Memory is full. Do you want to store scanned file? No paper. Load paper of one of the following sizes, then press [Start Printing].

  • Page 83: When A Message Is Displayed On The Client Computer

    When a Message is Displayed on the Client Computer This section explains likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. Important ❒ If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again.
  • Page 84 Troubleshooting When Using the Scanner Function Message Scanner is not available. Check the scanner con- nection status. No response from the scanner. No response from the scanner. Fatal error has occurred in the scanner. Fatal error has occurred in the scanner.
  • Page 85 Message Cause Scanner memory is insufficient. Insufficient memory. Reduce the scanning ar- When a paper misfeed occurs in Insufficient the machine during printing, memory. Reduce scanning cannot be performed. the scanning ar- • The main power switch of the Cannot find previously used scanner is not "XXX"...
  • Page 86 Troubleshooting When Using the Scanner Function Message Communication error has oc- curred on the network. Scanner is in use for other function. Please wait. Insufficient memory. Close all other appli- cations, then restart scan- ning. No User Code is registered. Con- sult your system administrator.

  • Page 87: Adding Paper, Toner And Staples

    6. Adding Paper, Toner and This chapter explains troubleshooting procedures that are applicable to all the machine's functions. Loading Paper This section explains what to do when paper runs out and needs reloading. R CAUTION: • When loading paper, take care not to trap or injure your fingers. Tray 1 and LCT use 8 ”×11”...
  • Page 88 Adding Paper, Toner and Staples Carefully pull out the paper tray until it stops. Square the paper and load it print side up. Carefully push the paper tray fully in. Note ❒ If you load a paper size that is not selected automatically, you will need to specify the paper size with the control panel.

  • Page 89: Loading Paper Into The Large Capacity Tray

    Reference p.83 “Changing the Paper Size” p.86 “Changing to a Size That is Not Automatically Detected” Loading Paper into the Large Capacity Tray The following procedure explains loading paper into the LCT. Important ❒ LCT (optional) uses 8 paper. If you want to load A4K, contact your service representative. ❒...
  • Page 90 Adding Paper, Toner and Staples Orientation-Fixed Paper or Two-Sided Paper The following explains loading paper whose orientation and print side is speci- fied (letterhead paper). Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed.

  • Page 91: Changing The Paper Size

    Changing the Paper Size This section explains how to change a paper size. Procedures for changing the paper size differ depending on the tray (tray 1 or other optional paper tray units). Make sure you are following the appropriate procedure before you begin. Note ❒...
  • Page 92 Adding Paper, Toner and Staples Release the lock on the side fences. While pressing down the release lever, slide the side fences until they are aligned the paper size you want to load. Slide the end fence until it is aligned with the size of paper to you want to load.
  • Page 93 Square the paper and load it print side up. Re-lock the side fences again. Carefully slide the paper tray fully in. Check the size on the display. Note ❒ If there is space between the side fence and paper, bring the side fence flush against the edge of the paper.
  • Page 94 Adding Paper, Toner and Staples Changing to a Size That is Not Automatically Detected If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel. Important ❒ Following paper sizes that are not selected automatically. •...
  • Page 95 Press [Tray Paper Settings] tab. Select the tray for which you want to change the paper settings. Press either of [Tray Paper Size: Tray 2] to [Tray Paper Size: Tray 4]. Select the loaded paper size and feed direction, and then press [OK]. The set paper size and feed direction is displayed.
  • Page 96 Adding Paper, Toner and Staples Press the {User Tools/Counter} key. The initial display is shown. Note ❒ If you want to print on paper that is selected automatically after printing on a paper size that is not selected automatically, you must return the set- ting to “Auto Detect”.

  • Page 97: Adding Toner

    Adding Toner This section explains adding and storing toner. R WARNING: • Do not store toner, used toner, or toner containers in a place with an open flame. The toner might ignite and cause burns or a fire. R CAUTION: •...

  • Page 98: Inserting Toner

    Adding Paper, Toner and Staples Note ❒ You can check name of the required toner name and the replacement proce- dure using the “ ❒ Press [System Status] to check contact number where you can order supplies. See p.4 “Checking Machine Status and Settings”. ❒...

  • Page 99: Sending Fax Messages When Toner Has Run Out

    Sending Fax Messages When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send fax documents. Important ❒ If number of communications executed after the toner has run out and not listed in the automaticallyoutput Journal exceeds 200, communication is not possible.

  • Page 100: Maintenance

    Adding Paper, Toner and Staples Maintenance This section explains how to adjust the color registration and gradation by spec- ifying the settings in [Maintenance]. Adjusting the Color Registration When the machine is moved, the Fusing Unit is replaced, or after printing re- peatedly for some time, registration shifting might occur.
  • Page 101 Press [Color Registration]. Press [OK]. Auto color registration takes about fifty seconds. When it is completed, the display returns to the color registration menu. When you have made all the settings, press the {User Tools/Counter} key. The initial display is shown. Maintenance...

  • Page 102: Auto Color Calibration

    Adding Paper, Toner and Staples Auto Color Calibration If a certain color is strong or the color of the copy differs from the original, adjust the yellow, magenta, cyan and black balance. Note ❒ If “DToner is almost empty.” is shown on the display panel, the test pattern cannot be printed.
  • Page 103 ❒ When performing the auto color calibration from the printer function, se- lect test patterns from [600 × 600 dpi], [1800 × 600 dpi] and [1800 × 600 dpi] and then press [Start Printing]. ❒ The test pattern will be printed on an A4K, 8 A4K is not available then A3 L, B4 JISL will be used.).

  • Page 104: Adding Staples

    Adding Paper, Toner and Staples Adding Staples This section explains what to do when staples need replacing. Important ❒ Stapling failures or jams may occur if you use a staple cartridge other than that recommended. Refill the stapler according to the finisher type. (Check the type if you are un- sure.) For details about type of finisher, see “Options”, About This Machine.

  • Page 105: Booklet Finisher

    Adding Staples Booklet Finisher The following procedure explains how to add staples to the Booklet Finisher. AMK003S...

  • Page 106: 500-Sheet Finisher

    Adding Paper, Toner and Staples 500-sheet Finisher The following procedure explains how to add staples to the 500-sheet Finisher. AMK004S...

  • Page 107: 1000-Sheet Finisher

    Adding Staples 1000-sheet Finisher The following procedure explains how to add staples to the 1000-sheet Finisher. AMK005S...

  • Page 108: Replacing The Stamp Cartridge

    Adding Paper, Toner and Staples Replacing the Stamp Cartridge If the transmission stamp becomes faint, replace the cartridge. Important ❒ This stamp cartridge is used for facsimile and scanner functions. ❒ Do not add ink to the cartridge by yourself. Neglecting this can cause ink leakage.
  • Page 109 Insert the new stamp cartridge. Insert the cartridge until the metal parts are no longer visible. new cartridge Close the stamp cover. Close the ADF unit. Replacing the Stamp Cartridge AMK006S AMJ022S...
  • Page 110 Adding Paper, Toner and Staples...

  • Page 111: Clearing Misfeeds

    7. Clearing Misfeeds This chapter explains what to do when paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R CAUTION: • The fusing section of this machine might be very hot. Caution should be tak- en when removing misfed paper. R CAUTION: •...

  • Page 112: Locating Jammed Paper

    Clearing Misfeeds Locating Jammed Paper If a misfeed happens, remove the misfed paper or original following the proce- dures stated on the sticker on the rear of main unit front cover. A misfeed has occurred in the place corresponding to the letter displayed on the control panel.

  • Page 113: Removing Jammed Paper

    When the jammed paper is entirely removed, restore the machine to its original state. Note ❒ More than one misfeed may be indicated. When this happens, check all the areas indicated. Removing Jammed Paper The following procedure explains how to remove jammed papers. Important ❒...
  • Page 114 Clearing Misfeeds • When C is lit AMK009S • When D is lit AMK010S...
  • Page 115 Removing Jammed Paper • When P is lit AMK011S • When R is lit (when Booklet Finisher is installed) AMK012S...
  • Page 116 Clearing Misfeeds • When R is lit (when Booklet Finisher is installed) AMK013S • When R is lit (when Booklet Finisher is installed) AMK014S...
  • Page 117 Removing Jammed Paper • When R is lit (when 500-sheet Finisher is installed) AMK015S • When R is lit (when 1000-sheet Finisher is installed) AMK001S • When Y is lit AMK016S...
  • Page 118 Clearing Misfeeds • When Z is lit Note ❒ Inside the finisher, or inside the front cover, there is a sticker explaining how to remove misfed paper. ❒ If a detailed removal instruction appears on the right of the screen, follow it. ❒...

  • Page 119: Removing Jammed Staples

    Removing Jammed Staples This section explains how to remove jammed staples. Important ❒ Curled paper may cause staples to jam. To avoid this, turn copy paper over in the tray. ❒ When the finisher is installed, after removing jammed staples, staples will not be ejected the first few times you try to use the stapler.

  • Page 120: 500-Sheet Finisher

    Clearing Misfeeds 500-sheet Finisher The following procedure explains how to remove jammed staples from the 500- sheet Finisher. AMK019S...

  • Page 121: 1000-Sheet Finisher

    Removing Jammed Staples 1000-sheet Finisher The following procedure explains how to remove jammed staples from the 1000- sheet Finisher. AMK020S...

  • Page 122: Removing Punch Waste

    Clearing Misfeeds Removing Punch Waste This section explains how to remove punch waste. Note ❒ While “ Hole Punch Receptacle is full. the Punch function. Booklet Finisher The following procedure explains how to remove punch wastes from the Book- let Finisher. Open the front cover of the Booklet Finisher.
  • Page 123 Reinstall the punch waste box. Close the front cover of the Booklet Finisher. “ Hole Punch Receptacle is full. Note ❒ If you do not reinstall the punch waste box in Step ceptacle is full. ❒ If the message is still displayed, reinstall the punch waste box. ❒...
  • Page 124 Clearing Misfeeds...

  • Page 125: Remarks

    This chapter describes how to maintain and operate the machine. Where to Put Your Machine This section provides precautions for installation, movement and disposal. Machine Environment Choose your machine's location carefully. Environmental conditions greatly affect its performance. Optimum Environmental Conditions The following describes precautions when moving the machine.

  • Page 126: Moving

    Remarks Environments to Avoid • Locations exposed to direct sunlight or other sources of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heater. (Sudden temperature changes can cause condensation to form inside the machine.) •...

  • Page 127: Power Connection

    ❒ Keep the machine level and carry it carefully, taking care not to jolt or tip it. Rough handling may cause a malfunction or damage the hard disk or mem- ory, resulting in loss of stored files. ❒ Do not take off the holding stand. ❒...

  • Page 128: Access To The Machine

    Remarks Access to the Machine Place the machine near the power source, providing the clearance areas shown. Rear: 10 cm (4”) or more Right: 55 cm (22”) or more Note ❒ For the required space when options are installed, contact your service repre- sentative.

  • Page 129: Maintaining Your Machine

    Maintaining Your Machine If the exposure glass, exposure glass cover, or ADF belt is dirty, copy clarity may be reduced. Clean these parts if they are dirty. Important ❒ Do not use chemical cleaners or organic solvents, such as thinner or benzene. If such substances get inside the machine or melt plastic parts, a failure might occur.

  • Page 130: Cleaning The Exposure Glass Cover

    Remarks Cleaning the Exposure Glass Cover The following procedure explains how to clean the exposure glass cover. Cleaning the Auto Document Feeder The following procedure explains how to clean the ADF. AMJ031S Clean 1 and 2.

  • Page 131: Cleaning The Dustproof Glass

    Maintaining Your Machine Cleaning the Dustproof Glass The dustproof glass may require cleaning if white lines appear on the print side of the document. Important ❒ Do not insert the brush forcefully, or the machine might be damaged. AMK023S...
  • Page 132 Remarks ❖ Detaching the cleaning brush AMK024S To detach the cleaning brush, release the catch at the center of the cleaning brush, hold the catch to prevent it re-engaging, and then raise the cleaning brush grip. Note ❒ Insert the cleaning stick so that its rubber surface is pointing down.

  • Page 133: Index

    INDEX 1000-sheet Finisher 500-sheet Finisher Access to the Machine Adding Staples Adding Toner Adjusting the Color Registration Adjusting the Volume Alert Messages Auto Color Calibration Booklet Finisher Changing the Paper Size Changing the Paper Size in the Paper Tray Changing to a Size That is Not Automatically Detected Checking Machine Status and Settings Checking the Error Log...
  • Page 134 Reception Removing Jammed Paper Removing Jammed Staples Replacing the Stamp Cartridge Returning to the Previous Setting Sending Fax Messages When Toner Has Run Out Server-Generated Error E-mail Side fences Stamp Status Messages Transmission Transmission/Reception Turning Off the Main Power / In the Event of Power Failure TWAIN Unit Address/Fax Number...
  • Page 135 In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON. b means POWER OFF. c means STAND BY. Copyright © 2005...
  • Page 136 Type for C2525/DSc525/LD425c/Aficio MP C2500 Type for C3030/DSc530/LD430c/Aficio MP C3000 EN USA B230-7757...

This manual is also suitable for:

Aficio c3000Aficio mp c3000spfC2525C3030Dsc525Dsc530 ... Show all

Table of Contents