Ricoh C3030 Operating Instructions Manual page 454

Troubleshooting When Using the Printer Function
Problem
Duplex printing
is malfunction-
ing.
When using
Windows 95 / 98
/ Me / 2000 /
XP, Windows
Server 2003, or
4
Windows NT 4.0,
combined print-
ing or booklet
printing does not
come out as ex-
pected.
A print instruc-
tion was issued
from the compu-
ter, but printing
did not start.
No transmission
when using 1394
interface connec-
tion.
Changes to print-
er driver color
settings produce
extreme change
in print colors.
60
Cause Solution
Duplex printing Change the Paper Type setting for the tray to [2 Sided
cannot be done Copy] on the System Settings menu. See "System Set-
with a tray for tings", General Settings Guide.
which [1 Sided
Copy] has been
specified as Pa-
per Type on the
System Settings
menu.
The correct ap- Make sure the application's paper size and orientation
plication or settings match those of the printer driver. If a different
printer driver paper size and orientation are set, select the same size
settings are not and orientation.
made.
User Authentica- Contact the administrators.
tion may have
been set.
• Interface con- Check using the following procedure:
nection has
A
Confirm the IEEE 1394 interface cable is connected
not been
securely.
made.
B
Restart the computer. If the error occurs even after
• The correct
executing the above operation, proceed to the fol-
computer set-
lowing steps.
tings are not
C
Unplug the IEEE 1394 interface cable connected to
made.
the computer.
D
Run the utility tool for the IEEE 1394 interface board,
which is stored in the following path on the CD-
ROM "Printer Drivers and Utilities:
\UTILITY\1394\
(For more information about using the utility tool for
IEEE 1394, see the README file in the same directo-
ry on the CD-ROM.)
E
Restart the computer.
The correct print- Make only minor adjustments to the [Balance Adjust-
er driver settings ments] setting on the printer driver's [Change User Set-
are not made. tings] tab. The sample displayed on the printer driver
gives only an indication of the adjustment, it does not
give an accurate indication of the printed color.
See the printer driver Help.