Requesting A Callback - Mitel MiVoice 5380 User Manual

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Requesting a callback

You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support this
function.
If the called party is busy, you can activate an automatic callback. In this case, your phone
will start ringing as soon as the party you are trying to reach goes on-hook. When you pick
up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
Callback
Close
Reset
MiVoice 5380 / MiVoice 5380 IP
eud-1679/1.0 – R3.0 – 08.2015
Activate the key's first allocated phone number:
Press the key once.
➔ The key's first allocated phone number is displayed.
Activate the key's second allocated phone number (MiVoice M530
only):
Press the key twice in quick succession.
➔ The key's second allocated phone number is displayed.
Pick up the handset.
The phone number is dialled.
➔
You called someone and hear the busy tone or the ring-back tone.
To activate a callback request:
Press the
Callback
You hear the acknowledgement tone.
➔
Put the handset on-hook.
The display shows
➔
Back to the idle state:
Press the Foxkey.
Close
Callback remains activated.
➔
Note:
The callback is stored in
answered or cancelled by the system.
Reset callback:
Press the Foxkey.
Reset
Callback is deactivated.
➔
Note:
You can only have 1callback activated at a time and only 1 callback can
be expected from you. Your callback request will automatically be can-
celled by the system after about half an hour.
Foxkey.
Call expected.
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