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MiVoice Office 5320e
Mitel MiVoice Office 5320e Manuals
Manuals and User Guides for Mitel MiVoice Office 5320e. We have
15
Mitel MiVoice Office 5320e manuals available for free PDF download: User Manual, User And Administrator Manual, Installation Manual, Quick User Manual, Quick Reference Manual
Mitel MiVoice Office 5320e User Manual (129 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0.77 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
9
Welcome
11
About Your IP Phone
12
5320E/5330E IP Phone Features
12
5340E IP Phone Features
14
Phone Feature Descriptions
14
Handset
14
Display
15
Ring/Message Indicator
15
Speaker
15
Feature Buttons
15
Dialpad Buttons
16
Programmable Buttons
16
Menu Buttons (5340E IP Phones Only)
17
Navigation Page Buttons
17
External Speaker
17
Phone Signals
18
Comfort and Safety Tips
18
Viewing the Phone Information
19
Using a Headset
20
Using the 5310 IP Conference Unit
21
Accessing/Exiting the Conference Controller Application
21
Turning the Conference Unit on and off
21
Adjusting the Conference Unit Volume
22
Muting the Conference Unit
22
Placing the Conference Unit in Presentation Mode
22
Using the Line Interface Module (LIM)
23
Making and Answering Calls Using the Analog Button
24
Making and Answering Calls Using the Failover Mode
25
Chapter 2: Personalizing Your Phone
27
Overview
29
Adjusting the Viewing Angle
29
Changing Volume Levels
30
Changing the Ring Tone
30
Adjusting the Display Contrast and Brightness
31
Changing the Language
31
Changing the Text Size on the Display
32
Using the Screen Saver
33
Viewing Call History
35
Deleting Call Records
36
Reviewing Call Record Icons
36
Cutomizing Your Contact List
37
Adding Names to Your Contact List
37
Editing Your Contact List
37
Dialing from Your Contact List
38
Specifying Audio Feedback Options
38
Using the Dialpad Buttons to Enter Characters
39
Using Programmable Buttons
41
Outside Line Access Codes
42
Extension Numbers
42
Listening to Background Music
46
Viewing Button Assignments
46
Resetting Programmable Buttons
46
Resetting the IP Phone to the Default Settings
47
Switching Keymaps
47
Activating Door Relay
48
Chapter 3: Answering and Placing Calls
49
Overview
51
Answering Calls
51
Answering Waiting Calls
51
Using Automatic Call Access
51
Redirecting Calls
52
Using Automatic Trunk Answer
52
Placing Calls
53
Placing Emergency Calls
53
Placing Emergency Calls Using the LIM Line
53
Placing Internal Calls
54
Requesting a Callback (Queuing the Phone)
54
Using Camp-On
54
Placing External Calls
55
Redialing a Number
55
Using Speed Dial
56
Using System Speed Dial
56
Using Station Speed Dial
56
Storing Station Speed-Dial Numbers
56
Dialing Station Speed-Dial Numbers
57
Deleting Station Speed-Dial Entries
57
Assigning Speed-Dial Numbers to Programmable Buttons
57
Using the Directory
59
Using Account Codes
60
Chapter 4: Call Features
61
Overview
63
Using Handsfree Mode
63
Using Ring Intercom Always
63
Using Mute
63
Placing Calls on Hold
64
Entering a Hookflash
64
Transferring Calls
65
Transferring Calls to Other Extensions
65
Transferring Calls to External Numbers
65
Using Reverse Transfer
65
Viewing Your System Information
67
Viewing Caller ID Information
67
Forwarding Calls
67
Manual Call Forwarding
67
System Forwarding
68
Using Dynamic Extension Express
69
Using the Handoff - Push/Pull Feature
70
Receiving Message Waiting Indications
71
Placing Ad Hoc Conference Calls
72
Adding a Conference Party
72
Transferring a Conference
72
Dropping out of a Conference
73
Ending a Conference and Placing All Parties on Hold
73
Using Meet-Me Conferencing
74
Conference Assistant
74
Access Codes
74
Setting up a Meet-Me Conference
74
Joining a Meet-Me Conference
75
Dropping out of a Meet-Me Conference
75
Putting a Meet-Me Conference on Hold
76
Transferring a Meet-Me Conference
76
Using Record-A-Call
77
Using Group Listen
77
Using Call Logging
78
Using Secondary Extension Buttons
79
Using Hot Desking
80
Using the Configuration Assistant
81
Changing Your Station Passcode
81
Accessing the Configuration Assistant
81
Changing the Dynamic Extension Express Settings
82
Changing the DND Settings
82
Changing the Manual Call Forwarding Settings
83
Managing Meet-Me Conferencing Access Codes
83
Using Remote Programming
85
Changing the Dynamic Extension Express Settings
85
Changing the DND Settings
86
Changing the Manual Call Forwarding Settings
86
Changing Your Station Passcode
87
Chapter 5: Messages
89
Overview
91
Leaving Messages at Other Extensions
91
Viewing and Responding to Messages
92
Canceling Messages Left at Other Extensions
92
Deleting Waiting Inter-Station Messages
92
Using Do-Not-Disturb (DND)
93
Using Reminder Messages
94
Paging Other System Users
95
Placing a Page Announcement
95
Enabling or Disabling the Page Feature
95
Chapter 6: Hunt Groups
97
Overview
99
Logging in to ACD Hunt Groups
99
Logging out of ACD Hunt Groups
100
Stopping the ACD Hunt Group Wrap-Up Timer
100
Other Hunt Group Features
101
Requesting Agent Help
101
Diverting Hunt Group Calls
101
Hunt Group Supervisor Features
102
Accepting or Rejecting Agent Help Calls
102
Monitoring Calls
102
Stealing Hunt Group Calls
102
Using Barge-In
103
Chapter 7: Cordless Devices
105
Overview
107
Cordless Module
108
Handset and Headset Combinations
109
Pairing the Cordless Module and Devices
109
Using a Cordless Device as a Remote Control
110
Alerting Tones and Leds
110
Low Battery Level
111
Cordless Handset
111
Cordless Handset Features
111
Answering Calls
112
Hanging up
112
Cordless Handset Leds
112
Cordless Headset
113
Cordless Headset Features
113
Answering Calls
113
Hanging up
114
Cordless Headset Leds
114
Using the Cordless Devices Application
114
Chapter 8: Troubleshooting
117
Overview
119
Contact Information
119
Error Messages
120
Troubleshooting Tips
121
Index
123
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Mitel MiVoice Office 5320e User Manual (126 pages)
5000 COMMUNICATIONS PLATFORM
Brand:
Mitel
| Category:
IP Phone
| Size: 1.22 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
9
Welcome
11
About Your IP Phone
12
5320E/5330E IP Phone Features
12
5340E IP Phone Features
14
Phone Feature Descriptions
14
Handset
14
Display
15
Ring/Message Indicator
15
Speaker
15
Feature Buttons
15
Dialpad Buttons
16
Programmable Buttons
16
Menu Buttons (5340E IP Phones Only)
17
Navigation Page Buttons
17
External Speaker
17
Phone Signals
18
Comfort and Safety Tips
18
Viewing the Phone Information
19
Using a Headset
20
Using the 5310 IP Conference Unit
21
Accessing/Exiting the Conference Controller Application
21
Turning the Conference Unit on and off
21
Adjusting the Conference Unit Volume
22
Muting the Conference Unit
22
Placing the Conference Unit in Presentation Mode
22
Using the Line Interface Module (LIM)
23
Making and Answering Calls Using the Analog Button
24
Making and Answering Calls Using the Failover Mode
25
Chapter 2: Personalizing Your Phone
27
Overview
29
Adjusting the Viewing Angle
29
Changing Volume Levels
30
Changing the Ring Tone
30
Adjusting the Display Contrast and Brightness
31
Changing the Language
31
Changing the Text Size on the Display
32
Using the Screen Saver
33
Viewing Call History
35
Deleting Call Records
36
Reviewing Call Record Icons
36
Cutomizing Your Contact List
37
Adding Names to Your Contact List
37
Editing Your Contact List
37
Dialing from Your Contact List
38
Specifying Audio Feedback Options
38
Using the Dialpad Buttons to Enter Characters
39
Using Programmable Buttons
41
Outside Line Access Codes
42
Extension Numbers
42
Listening to Background Music
46
Viewing Button Assignments
46
Resetting Programmable Buttons
46
Resetting the IP Phone to the Default Settings
47
Switching Keymaps
47
Activating Door Relay
48
Chapter 3: Answering and Placing Calls
49
Overview
51
Answering Calls
51
Answering Waiting Calls
51
Using Automatic Call Access
51
Redirecting Calls
52
Using Automatic Trunk Answer
52
Placing Calls
53
Placing Emergency Calls
53
Placing Emergency Calls Using the LIM Line
53
Placing Internal Calls
54
Requesting a Callback (Queuing the Phone)
54
Using Camp-On
54
Placing External Calls
55
Redialing a Number
55
Using Speed Dial
56
Using System Speed Dial
56
Using Station Speed Dial
56
Storing Station Speed-Dial Numbers
56
Dialing Station Speed-Dial Numbers
57
Deleting Station Speed-Dial Entries
57
Assigning Speed-Dial Numbers to Programmable Buttons
57
Using the Directory
59
Using Account Codes
60
Chapter 4: Call Features
61
Overview
63
Using Handsfree Mode
63
Using Ring Intercom Always
63
Using Mute
63
Placing Calls on Hold
64
Entering a Hookflash
64
Transferring Calls
65
Transferring Calls to Other Extensions
65
Transferring Calls to External Numbers
65
Using Reverse Transfer
65
Viewing Your System Information
66
Viewing Caller ID Information
66
Forwarding Calls
66
Manual Call Forwarding
66
System Forwarding
67
Using Dynamic Extension Express
68
Using the Handoff - Push/Pull Feature
69
Receiving Message Waiting Indications
70
Placing Ad Hoc Conference Calls
71
Adding a Conference Party
71
Transferring a Conference
71
Dropping out of a Conference
72
Ending a Conference and Placing All Parties on Hold
72
Using Meet-Me Conferencing
73
Conference Assistant
73
Access Codes
73
Setting up a Meet-Me Conference
73
Joining a Meet-Me Conference
74
Dropping out of a Meet-Me Conference
74
Putting a Meet-Me Conference on Hold
75
Transferring a Meet-Me Conference
75
Using Record-A-Call
76
Using Group Listen
76
Using Call Logging
77
Using Secondary Extension Buttons
78
Using Hot Desking
79
Using the Configuration Assistant
80
Changing Your Station Passcode
80
Accessing the Configuration Assistant
80
Changing the Dynamic Extension Express Settings
81
Changing the DND Settings
81
Changing the Manual Call Forwarding Settings
82
Managing Meet-Me Conferencing Access Codes
82
Using Remote Programming
84
Changing the Dynamic Extension Express Settings
84
Changing the DND Settings
85
Changing the Manual Call Forwarding Settings
85
Changing Your Station Passcode
86
Chapter 5: Messages
87
Overview
89
Leaving Messages at Other Extensions
89
Viewing and Responding to Messages
90
Canceling Messages Left at Other Extensions
90
Deleting Waiting Inter-Station Messages
90
Using Do-Not-Disturb (DND)
91
Using Reminder Messages
92
Paging Other System Users
93
Placing a Page Announcement
93
Enabling or Disabling the Page Feature
93
Chapter 6: Hunt Groups
95
Overview
97
Logging in to ACD Hunt Groups
97
Logging out of ACD Hunt Groups
98
Stopping the ACD Hunt Group Wrap-Up Timer
98
Other Hunt Group Features
99
Requesting Agent Help
99
Diverting Hunt Group Calls
99
Hunt Group Supervisor Features
100
Accepting or Rejecting Agent Help Calls
100
Monitoring Calls
100
Stealing Hunt Group Calls
100
Using Barge-In
101
Chapter 7: Cordless Devices
103
Overview
105
Cordless Module
106
Handset and Headset Combinations
107
Pairing the Cordless Module and Devices
107
Using a Cordless Device as a Remote Control
108
Alerting Tones and Leds
108
Low Battery Level
109
Cordless Handset
109
Cordless Handset Features
109
Answering Calls
110
Hanging up
110
Cordless Handset Leds
110
Cordless Headset
111
Cordless Headset Features
111
Answering Calls
111
Hanging up
112
Cordless Headset Leds
112
Using the Cordless Devices Application
112
Chapter 8: Troubleshooting
115
Overview
117
Contact Information
117
Error Messages
118
Troubleshooting Tips
119
Index
121
Mitel MiVoice Office 5320e User And Administrator Manual (63 pages)
IP Phone SIP
Brand:
Mitel
| Category:
IP Phone
| Size: 3.08 MB
Table of Contents
Table of Contents
3
Getting Started
7
SIP User Accounts and Passwords
7
SIP Administrative Mode
7
About Your SIP Phone
7
Tips for Your Comfort and Safety
11
Don't Cradle the Handset
11
Protect Your Hearing
11
Adjust the Viewing Angle
11
Using Your Default Phone Window and Keys
12
Call Encryption
13
Accessories for Your Phone
13
Headsets
13
Supporting Documentation
14
Accessing the Web Configuration Tool Online Help
14
Accessing Other Documentation
14
Customizing Your Phone
15
MENU Key Menu Interface
15
Web Configuration Tool
15
Web Configuration Tool Accounts and Passwords
15
Accessing the Web Configuration Tool
16
Selecting Menu Options
16
Entering Numbers and Letters
17
Ringer Volume Control
18
Handset Volume Control
18
Speaker Volume Control
18
Display Contrast Control
18
Specify Language
18
Specify Text Size
18
Personal Keys
19
Line Keys
19
Pre-Assigned Personal Keys
20
Using Your IP Phone with Mitel Unified Communicator Express
20
Making and Answering Calls
21
Dial by Number
21
Dial by Name
21
Dial by SIP URL or IP Address
21
Dial by People Entry
22
Dial by Call History Entry
22
Redial
22
Answering Calls
23
Answer a Call
23
Auto Answer
23
Answer a Call Waiting
23
Calling and Called Party Display
24
Call Handling
25
Hold
25
Hold a Call
25
Retrieve a Call from Hold
25
Change On-Hold Settings
25
Call Forward
25
Call Transfer
26
Transfer
26
Transfer a Call to a Third Party Already on Hold
26
Conference Call (Three-Way)
26
Conference
27
Add a Party on Hold to a Call in Progress
27
Return to a Conference Call after Accepting an Outside Caller
27
Messages - Advisory
27
Using Advanced Features
27
Do Not Disturb
27
Call History
28
View a Call History Entry
28
Delete a Call History Entry
28
Call a Call History Entry
29
Handset, Handsfree and Headset Modes
29
Switch between Handset and Handsfree
29
Switch between Handset and Headset
29
Switch between Headset and Handsfree
30
Muting a Call
30
People
30
Create a People Entry
30
Modify a People Entry
31
Delete a People Entry
31
Call a People Entry
31
RSS Feed
31
Enable/Disable RSS Feed
32
Shared Lines and Keys
32
Shared Lines and Keys Programming Requirements
32
Programming Shared Line Keys
38
Shared Line Key Status
39
Programming Busy Lamp Field Keys
40
Time and Date
46
Change the Time and Date
46
Administrator Tools
47
SIP Administrator Phone Passwords
47
Change Phone Passwords
47
Specifications
47
Using Your Phone with the Cordless Module and Accessories
48
Elements of Your Cordless Module and Accessories
50
Handset/Headset Combinations
50
Pairing the Cordless Module and Accessories
51
Pairing a DECT Cordless Accessory with a DECT Cordless Module
51
Pairing a Bluetooth Accessory with a Bluetooth Module
51
Unpairing an Accessory
52
Cordless Module LED Indicators
53
Using the Mute Key on a Cordless Device
53
Using the Volume Keys on Cordless Device
53
Using the Mitel Cordless Handset
53
Elements of the Cordless Handset
54
Answer a Call
55
Hang up
55
Dialing - Auto Dial Disabled
55
Dialing - Auto Dial Enabled
55
Handset Alerting Tones and Leds
56
Using the Mitel Dect Cordless Headset
57
Answer a Call
57
Hang up
58
Dialing - Auto Dial Disabled
58
Dialing - Auto Dial Enabled
58
Headset Alerting Tones and Leds
58
Using a Bluetooth Headset
60
Answer a Call
60
Hang up
60
Dialing - Auto Dial Disabled
60
Dialing - Auto Dial Enabled
61
Using the Cordless Devices Application
61
Low Battery Level
61
Viewing Cordless Module Information
61
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Mitel MiVoice Office 5320e User Manual (58 pages)
Communications Director
Brand:
Mitel
| Category:
IP Phone
| Size: 0.62 MB
Table of Contents
Table of Contents
3
About Your Phone
7
Elements of Your Phone
8
Ring/Message Indicators
9
For Users on Resilient 3300 ICP Systems
9
Tips for Your Comfort and Safety
10
Don't Cradle the Handset
10
Protect Your Hearing
10
Adjust the Viewing Angle
10
Using Your Default Phone Window and Keys
11
Getting Started with Your Phone
11
5320 IP Phone Default Window and Keys
12
About Your Phone Applications
13
Using the Settings Application
13
Using the Call History Application
14
View Call Log Details
14
Review Call Log Icons
15
Delete Logs
15
Getting Help
16
Tips for Setting up Your Phone
16
Customizing Your Phone
17
Using the Dial Pad to Enter Information
17
Using the On-Screen Keyboard to Enter Information
18
Specify Language
18
Specify Display Contrast
19
Specify Audio Feedback Options
20
Specify Text Size
20
Specify Call Notification Behavior
21
Adjust the Ringer
21
Enable a Screen Saver
22
Enable PC Connectivity
22
Programing Features on Your Keys
23
Tips on Programming Features
23
Features Available for Programming on Programmable Keys
23
Applications Available for Programming on Programmable Keys
24
Program Feature Keys Using the Settings Application
25
Clear Programming from a Key
26
Making and Answering Calls
27
Phone Book
27
Answer a Call
28
End a Call
28
Redial
28
Redial - Saved Number
28
Handsfree Operation
28
Auto-Answer
29
Call Handling
30
Hold
30
Mute
30
Transfer
31
Conference
31
Conference Split
31
Add Held
31
Swap
32
Call Forwarding
32
Using Quick Call Forward Always
32
Programming Call Forwarding Using Profiles
33
Activate Call Forward
34
Cancel Call Forward
34
Using Other Features
35
Account Codes
35
Acd
35
Attendant Call Hold - Remote Retrieve
36
Callback
36
Call Forward - Remote (I'M Here)
36
Call Forward - End Chaining
37
Call Forward - Forced
37
Call Forward - Override
37
Call Park
38
Call Pickup
38
Campon
39
Direct Paging
39
Direct Paging - Handsfree Answerback Enabled
39
Direct Paging - Handsfree Answerback Disabled
40
Direct Voice Call
41
Do Not Disturb
42
Emergency Calls
42
Group Listen
43
Group Paging / Meet Me Answer
43
Group Presence
44
Handoff - Personal Ring Groups
45
Headset Operation
46
Hot Desking
47
Hot Desk Remote Logout
47
Hot Desk - PIN Change
48
Make Busy
48
Message Waiting Indicator
48
Messaging - Advisory
49
Messaging - Callback
49
Messaging - Cancel Callback
50
Messaging - Cancel All Callbacks
50
Music
51
Night Answer
51
Override (Intrude)
51
Paging
51
Phone Lock
52
User PIN
53
Record-A-Call
54
Speak@Ease
54
Speed Call
55
Tag Call
55
Timed Reminder
56
Trunk Flash
56
Mitel MiVoice Office 5320e Quick Reference Manual (3 pages)
IP PHONE
Brand:
Mitel
| Category:
IP Phone
| Size: 0.07 MB
Table of Contents
Feature Buttons
2
Answering Calls
3
Placing Ad Hoc Conference Calls
3
Placing Emergency Calls
3
Viewing and Responding to Messages
3
Placing External Calls
3
Transferring Calls to Other Extensions
3
Placing a Page Announcement
3
Forwarding Calls
3
Mitel MiVoice Office 5320e Quick Reference Manual (2 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0.17 MB
Table of Contents
Product View
1
Make a Call
1
Answer a Call
1
Transfer a Call
1
Phonebook
2
Auto Log-Out
2
Make Busy
2
Work Timer
2
MITEL MiVoice Office 5320e Installation Manual (8 pages)
Brand:
MITEL
| Category:
IP Phone
| Size: 0.29 MB
Mitel MiVoice Office 5320e User Manual (6 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0.03 MB
Mitel MiVoice Office 5320e Quick User Manual (4 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 1.03 MB
Mitel MiVoice Office 5320e Quick Reference Manual (3 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0.41 MB
Mitel MiVoice Office 5320e Quick Reference Manual (3 pages)
Brand:
Mitel
| Category:
Telephone
| Size: 0.35 MB
Mitel MiVoice Office 5320e Quick Reference Manual (3 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0.51 MB
Mitel MiVoice Office 5320e User Manual (3 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 0.24 MB
Mitel MiVoice Office 5320e Quick Reference Manual (2 pages)
Brand:
Mitel
| Category:
IP Phone
| Size: 1.15 MB
Mitel MiVoice Office 5320e Quick Reference Manual (1 page)
Brand:
Mitel
| Category:
IP Phone
| Size: 0.22 MB
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