Information On The Operator Phone - Mitel MiVoice 5380 User Manual

Operator phone

Information on the operator phone

The operator phone is your company's phone nerve centre. Incoming external calls
as well as internal calls are routed to this phone via several physical lines. Thus,
several calls can arrive simultaneously. The calls are placed on the Line keys and
usually processed in the sequence in which they arrived.
Once your system administrator has configured the first Line key on your
MiVoice M535 your phone acts as an operator phone. You can then configure fur-
ther line keys at any time. Use your MiVoice 5380 / 5380 IP as normal phone and the
MiVoice M535 as operator phone with its specific features.
MiVoice M535
The MiVoice M535 contains all information of your operator phone. A Line key is stored
on level 1 but all 3 levels are used as information display. Use the shift key to scroll
through the levels to display all call information. Keys that are not used as operator phone
Line keys can be configured on all 3 levels in the usual way.
Operator phone line keys
External and internal calls are stored dynamically on the Line keys (see chapter "Queue",
page 106). Line keys have the following functions:
• to pick up external and internal calls and put them through,
• to make external calls,
• to switch exchange lines.
MiVoice 5380 / MiVoice 5380 IP 105
eud-1679/1.0 – R3.0 – 08.2015