Beginning Procedure; Removing The Drive Brick From The Sled - IBM TS3100 Setup, Operator, And Service Manual

3. Select the drive that has failed, then select Write Drive Dump to Flash. To
4. Click Execute to write the drive dump to flash memory.
5. If you have not already done so, attempt to remove the cartridge with the
6. If you have not already done so, ensure the operator has issued the appropriate
7. If you have not already done so, attempt to remove the cartridge by power
8. If the cartridge unloads, inform the operator that the cartridge is unloaded. If

Beginning Procedure

Note: If the cartridge in the drive is an INPUT tape containing ACTIVE or 'ONLY

Removing the Drive Brick from the Sled

1. Remove the tape drive sled from the library. See "Removing a Tape Drive Sled"
2. Place the sled on a clean, sturdy work surface.
3. If necessary, perform the following steps to remove the sled connection card to
determine which drive has failed, refer to the Web User Interface System Status
screen.
device power ON and using library manager, a host application, or the unload
button. When using the Unload button, press and hold the button for 12
seconds. This will cause the drive to eject the cartridge when it has completed
the midtape recovery
application commands to perform a rewind and unload of the cartridge. This is
to ensure that the stuck cartridge is not due to a hang condition in the
application
cycling the drive. Look for the drive to attempt a midtape recovery.
Note: It can take 5 minutes to 1 hour (depending on cartridge type (LTO4, LTO
3, etc.) and how much of the tape is spooled out of the cartridge) for the
cartridge to rewind and unload.
the cartridge does not unload, repeat steps 2 and 3 once before continuing with
this procedure.
Note: If the cartridge in the drive is an INPUT tape containing ACTIVE or
'ONLY COPY' data (i.e., there is no backup), eject commands issued at
the host fail to unload the tape, and power-cycling the drive fails to eject
the cartridge, make no further attempts to unload this tape. Call
Technical Support and open a PMR if one isn't already open, to initiate
the process of sending the drive with the loaded cartridge in for
recovery.
COPY' data (i.e., there is no backup), eject commands issued at the host fail
to unload the tape, and power-cycling the drive fails to eject the cartridge,
make no further attempts to unload this tape. Call Technical Support and
open a PMR if one isn't already open, to initiate the process of sending the
drive with the loaded cartridge in for recovery.
on page 10-4.
provide access to the two screws securing the sled to the drive brick:
Appendix A. Information for Trained Service Personnel
A-3