Returning The Defective Library Enclosure; Proper Placement Of The Repair Identification (Rid) Tag - IBM TS3100 Setup, Operator, And Service Manual

4. Run the Library Verify test (Operator Control Panel: Service > Library Verify).
5. Properly fill out the Repair Identification (RID) Tag that was included with the
Figure 10-29. Proper placement of the Repair Identification (RID) Tag
6. Proceed to "Returning the Defective Library Enclosure."

Returning the Defective Library Enclosure

1. Remove the shipping label ( 2 in Figure 10-18 on page 10-18) and lock ( 1 )
2. Fill out the Warranty Redemption card that was included with the replacement
3. Using the replacement library enclosure packaging materials, securely package
a. Visit http://www.ibm.com/storage/support/ to download the latest levels of
library and drive firmware.
b. Using the Web User Interface (Service Library > Upgrade Firmware),
upgrade library and drive firmware.
This diagnostic requires a blank or scratch data cartridge.
replacement library enclosure.
Note: A RID (Repair Identification) Tag maintains the original serial number
record of the library to ensure your warranty coverage, if applicable, is
not interrupted. The tag is important for customer inventory accuracy.
Follow the instructions on the RID tag precisely.
a. Copy the serial number of the defective library onto the RID tag.
b. Apply the tag to the front of the new replacement library enclosure (as
shown in Figure 10-29)
IBM REPAIR IDENTIFICATION TAG
MT
SN
PART NUMBER 19P5941
ATTENTION:
1.
A Repair ID tag maintains the original serial
number record of the machine and allows IBM
to entitle the machine for future maintenance
or warranty service. Mail in exchange requires
the completion and securing a Repair ID tag
(part number 19P5941) to the replacement
unit. Please be sure to use the following
procedures when replacing your 3580 or 3581
units:
- Verify that the machine serial number on
the failing unit matches the serial number
reported to IBM technical support.
- Transcribe the machine type, model, and
serial number of the failing unit to the
Repair ID tag for the replacement unit.
USE BALLPOINT PEN TO
COMPLETE THE RID TAG.
- Place the Repair ID tag as close as
possible, but not covering, the machine
serial number of the replacement unit.
- The original serial number must be visible.
2. The use of the Repair ID tag is important for
customer inventory accuracy.
from the rear panel of the defective library, place the lock in the slot located in
the top center of the library, and secure with the shipping lock label. This will
secure the library accessor for shipping.
library enclosure.
the defective library (including the left and right magazines, Library Controller
REPAIR ID TAG REPAIR ID TAG
Chapter 10. Check, Adjust, Remove, and Replace
10-29