Manual Cartridge Removal Procedure; Recommended Tools; Before You Begin - IBM TS3100 Setup, Operator, And Service Manual

Table A-1. Internal view description (continued)
Number Item
5
Tape drive sled
6
Power supply

Manual Cartridge Removal Procedure

Attention
v It is strongly recommended that the drive and tape be returned to IBM for
v If the cartridge in the drive is an INPUT tape containing ACTIVE or 'ONLY
v These procedures must be performed only by a trained IBM service provider.
v Inform the customer the following procedure has high risk of damaging the

Recommended Tools

v #1 Phillips screwdriver
v ESD Kit
v Flashlight (optional)
v #1 Flathead screwdriver (optional)

Before You Begin

When a tape drive error is reported by the library, the drive produces a dump and
saves it in RAM. If the library or drive is powered OFF, this information will be
lost. To preserve this information for analysis by IBM Technical Support, the drive
dump must be copied to the drive's flash memory. Complete the following steps to
write a drive dump to flash memory.
1.
2. Expand Service Library and click Advance Diagnostic.
A-2
TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide
Description
Both libraries support the Ultrium 3 and Ultrium 4 Tape Drive. Each tape
drive in the library is packaged in a container called a drive sled. The drive
sled is a customer replaceable unit (CRU), and is designed for easy removal
and replacement.
v The 2U library houses one full high tape drive sled or up to two half high
tape drive sleds.
v The 4U library houses up to two full high tape drive sleds or up to four
half high tape drive sleds. Combinations of full high and half high drive
sleds are allowed.
The power supply is a customer replaceable unit (CRU) and the sole source of
power for the library. The 2U has one power supply. The 4U has one or can
have an optional second power supply for redundancy.
removal and recovery.
COPY' data (i.e., there is no backup), eject commands issued at the host fail to
unload the tape, and power-cycling the drive fails to eject the cartridge, make
no further attempts to unload this tape. Call Technical Support and open a
PMR if one isn't already open, to initiate the process of sending the drive
with the loaded cartridge in for recovery.
SSRs should claim their time against service code 33 ECA 013 when
performing this procedure.
drive and high risk of not being able to recover the data.
Log in to the Web User Interface.
a. Username: Service
b. Password: [contact IBM Technical Support for the Service password]