Interface Problems; Motor Problems - Pitney Bowes da95f Operator's Manual

4 • Troubleshooting

Interface Problems

Problem
No commu-
nications;
printer does
not respond

Motor Problems

Problem
Motor turning
but no Feed
roller move-
ment
4-8
Reason
Incorrect printer driver
Bad ethernet or USB
cable, bad printer
controller board.
Reason
Mechanical problem.
Solution
Use DA95F printer driver.
Replace ethernet or USB cable.
Make sure cable connections
are tight.
Clear memory. Refer to Chapter
2, Printer Basics>Using
the Menu Setup>Address
Recovery> Clear Memory.
Cycle power (turn printer off,
then on).
If the problem still persists, call
Pitney Bowes for service.
Solution
Call Service.
SV61749 Rev. D