User Manuals: HP R380 Server

Manuals and User Guides for HP R380 Server. We have 2 HP R380 Server manuals available for free PDF download: Service Manual, Upgrade Manual

HP R380 Service Manual (472 pages)

Enterprise Servers

Brand: HP | Category: Server | Size: 4 MB

Table of Contents
4
Installation Summary — D Class
25
Bit and 32-Bit os Support
40
Soft Power off
40
Table 1-5 64-Bit os Requirements
40
System Model Types
41
Table 1-6 D Class and R Class Models and Model Strings
41
Troubleshooting
81
Calling the Response Center
82
Safety Considerations
83
Hard Failures
83
High Priority Machine Check (HPMC)
96
- Troubleshooting Hpmcs
  96
System/Core I/O Card Troubleshooting
105
- Figure 3-5 Core I/O Layout Diagram
  106
- Eisa
  107
- Figure 3-6 EISA Block Diagram
  107
- Table 3-12 LAN Troubleshooting Procedure
  109
- Troubleshooting LAN Problems
  109
- Table 3-13 System Performance Troubleshooting
  110
Soft Errors
110
Diagnostic Tools
111
- Operating System Problems
  112
- Table 3-14 HP-UX System Hang Troubleshooting
  112
Performing a HP-UX Automatic Core Dump
113
Major Code Category 0: - RESERVED
119
Major Code Category 1: Interrupts, Selftests and Diagnostics - CPU/TLB/MIOC
120
Table 4-2 Major Code Category 1: Interrupts
120
Table 4-3 Selftests and Diagnostics - CPU/TLB/MIOC
122
Major Code Category 2: Cache (Selftests and Diagnostics) Codes
124
Table 4-4 Selftests and Diagnostics - ICACHE and DCACHE
124
Major Code Category 3: Processor Dependent Hardware (PDH)
125
Table 4-5 Processor Dependent Hardware (PDH)
125
Major Code Category 4: Selftests and Diagnostics - FP COPROC
127
Table 4-6 Selftests and Diagnostics - FP COPROC
127
Major Code Category 5: Bus Transactions
128
Table 4-7 Bus Transactions
128
Major Code Category 6: RESERVED
129
Major Code Category 7: Selftests and Diagnostics - RAM Cards
130
Table 4-8 Selftests and Diagnostics - RAM Cards
130
Major Code Category 8: I/O Device Faults
131
Table 4-9 I/O Device Faults
131
Major Code Category 9: Console Initialization Errors
133
Table 4-10 Console Initialization Errors
133
Major Code Category A: Boot Device Initialization Errors
134
Table 4-11 Boot Device Initialization Errors
134
Major Code Category B: os PANIC - Output by os
135
Major Code Category C: System Initialization Codes
136
Table 4-12 System Initialization
136
Table 4-13 Boot Device Initialization and IPL Codes for Primary Path
137
Table 4-14 Boot Device Initialization and IPL Codes for All Other Paths
138
Table 4-15 TOC Codes
138
Table 4-16 HPMC Codes
139
Table 4-17 I/O Initialization Codes
139
Table 4-18 EISA Initialization Codes
139
Major Code Category D: SHUTDOWN Codes - Output by the os
140
Major Code Category E: WARNING Codes - Output by the os
141
Major Code Category F: RUN Codes - Output by the os
142
Table 5-1Major Code Category Definitions
144
Major Code Category 0: RESERVED
145
Major Code Category 1: Interrupts, Selftests, Diagnostics, and Boot Codes
146
Table 5-2 Major Code 1, Interrupt
146
Table 5-3 Major Code 1, Selftests and Diagnostics (CPU/TLB)
148
Table 5-4 Major Code 1, Boot Errors (Forward Progress)
150
Table 5-5 Cache (Selftests and Diagnostics) Codes
151
Major Code Category 2: Cache (Selftests and Diagnostics)
151
Table 5-6 Processor Dependent Hardware (PDH) Codes
153
Table 5-7 Late Selftests
155
Major Code Category 4: Late Selftests
155
Major Code Category 5: Bus Transactions
156
Table 5-8 Bus Transactions
156
Major Code Category 6: RESERVED
157
Table 5-9 Memory Subsystem Codes
158
Memory Faults
158
Major Code Category 8: I/O Device Fault Codes
161
Table 5-10 I/O Device Fault Codes
161
Major Code Category 9: Console Initialization Errors
163
Table 5-11 Console Initialization Errors
163
Major Code Category A: Boot Device Initialization Errors
164
Table 5-12 Boot Device Initialization Errors
164
Major Code Category B: Operating System Panic (OS)
165
Table 5-13 HP-UX System Panic Codes
165
Major Code Category C: System Initialization
166
Table 5-14 System Initialization Codes
166
Table 5-15 HP-UX ISL Boot Codes
170
Table 5-16 HP-UX System Initialization Codes
170
Major Code Category D: HP-UX System Shutdown Codes
171
Table 5-18 HP-UX Run Code
173
Internal Modem Error Codes
175
Table 6-1Major Code Category Definitions
180
Major Code Category 0: RESERVED
181
Major Code Category 1: Selftests, Diagnostics, and Boot Codes
182
Table 6-2 Major Code 1, Selftests and Diagnostics (CPU/TLB)
182
Table 6-3 Major Code 1, Boot Errors (Forward Progress)
183
Major Code Category 2: Cache (Selftests and Diagnostics)
184
Table 6-4 Cache (Selftests and Diagnostics) Codes
184
Table 6-5 Processor Dependent Hardware (PDH) Codes
186
Major Code Category 4: Late Selftests
188
Table 6-6 Late Selftests
188
Major Code Category 5: Bus Transactions
189
Table 6-7 Bus Transactions
189
Major Code Category 6: RESERVED
190
Table 6-8 Memory Subsystem Codes
191
Major Code Category 8: I/O Device Fault Codes
194
Table 6-9 I/O Device Fault Codes
194
Major Code Category 9: Console Initialization Errors
196
Table 6-10 Console Initialization Errors
196
Major Code Category A: Boot Device Initialization Errors
197
Table 7-2 Major Code 1, Selftests and Diagnostics (CPU/TLB)
210
Major Code Category 2: Cache (Selftests and Diagnostics)
212
Table 7-3 Cache (Selftests and Diagnostics) Codes
212
Table 7-4 Second Level Cache (Selftests and Diagnostics) Codes
212
Table 7-5 Processor Dependent Hardware (PDH) Codes
214
Major Code Category 4: Late Selftests
216
Table 7-6 Late Selftests
216
Major Code Category 5: Bus Transactions
217
- Table 7-7 Bus Transactions
  217
- Major Code Category 6: RESERVED
  218
- Memory Faults
  219
Table 7-8 Memory Subsystem Codes
219
Major Code Category 8: I/O Device Fault Codes
220
Table 7-9 I/O Device Fault Codes
220
Major Code Category 9: Console Initialization Errors
222
Table 7-10 Console Initialization Errors
222
Major Code Category A: Boot Device Initialization Errors
223
Table 7-11 Boot Device Initialization Errors
223
Major Code Category B: Operating System Panic (OS)
224
Major Code Category C: System Initialization
225
Table 7-12 System Initialization Codes
225
Major Code Category D: HP-UX System Shutdown Codes
228
Major Code Category E: WARNING Codes - Output by the os
229
Major Code Category F: RUN Codes - Output by the os
230
Online Diagnostics
232
- Using SYSDIAG
  233
Offline Utilities
234
- HP-UX Support Media
  235
Support Media Boot
236
Support Media Main/Utilities Menus
237
Prepare the Computer
251
Assemble Tools Required
252
Remove the Front Bezel — D Class
253
Figure 10-1 Hot-Swap Disk Removal/Replacement
253
Figure 10-2 Front Bezel Removal
254
Remove the Front Bezel — R Class
255
Remove the Side Panel (D Class) or Top Panels (R Class)
256
Replace the System/Core I/O Board
273
Remove and Replace Peripherals
276
Remove and Replace the Hot-Swap Blower (D Class Only)
285
Remove and Replace the Power Supply
286
- Figure 10-25 Power Supply Removal/Replacement
  287
- Remove the Power Supply (R Class)
  288
Remove and Replace the Front Fan
289
Figure 10-26 Fan/Display Panel Location
290
Remove and Replace the Rear Fan
291
Remove and Replace the Display Panel
292
Remove and Replace the Power Switch
293
Figure 10-27 Side Panel Replacement
294
Figure 10-28 Side Panel Replacement
295
Figure 10-29 Front Bezel Replacement
296
Peripheral Bays
297
Figure 11-1 D2Xx System
297
Figure 11-2 R3Xx System Peripheral Housing
298
Figure 11-3 D3Xx System
299
Configuration
300
SCSI Cables
301
Internal Peripherals
318
Table 11-12 Mode Specifications
319
Figure 11-4 IDE Floppy Drive
319
HP C2478SZ (C1504B) DDS Tape Drives
320
Figure 11-5 HP C2478SZ Tape Drive
320
Jumpering
321
Figure 11-6 C2478SZ Jumper Diagram
321
Table 11-14 Configuration Switches (for Data Compression DDS-1 Tape Drives)
322
Table 11-15 Configuration Switch 3 (for Media Recognition System)
322
Table 11-16 Recommended Cleaning Frequency
323
Preventative Maintenance
323
Firmware Upgrade Tape Procedure:
324
Figure 11-8 C2478SZ Front Panel
324
Figure 11-9 Cassette and Drive Light Definitions
325
Forced Eject
326
Consequences of a Forced Eject
327
Alternate Method
328
Figure 11-10 Manual Cartridge Removal
328
Diagnostics
329
Figure 11-11 HP A3183A DDS-2 Tape Drive
330
Configuration Switches
331
Figure 11-12 A3183A Jumper Diagram
331
Preventative Maintenance
332
Table 11-18 Configuration Switches (for Data Compression DD-2 Tape Drives)
332
Table 11-19 Configuration Switch 3 (for Media Recognition System)
332
Figure 11-13 A3183A Switch Settings
332
Head Cleaning Procedure
333
Table 11-20 Recommended Cleaning Frequency
333
Firmware Upgrade Failures:
334
Figure 11-14 A3183A Front Panel
334
Forced Eject
335
Figure 11-15 A3183A Indicator Descriptions
335
Triggering a Forced Eject
336
Alternate Method
337
Figure 11-16 Manual Cartridge Removal
337
Exchange Part Number
338
Figure 11-17 HP A3542A DDS-3 Tape Drive
339
Jumpering
340
Figure 11-18 A3542A Jumper Diagram
340
Table 11-22 Configuration Switches (for Data Compression DD-3 Tape Drives)
341
Table 11-23 Configuration Switch 3 (for Media Recognition System)
341
Figure 11-19 A3542A Switch Settings
341
Preventative Maintenance
342
Forced Eject
345
Manual Cartridge Removal
346
Alternate Method
347
Figure 11-22 Manual Cartridge Removal
347
Diagnostics
348
Figure 11-23 A2944A QIC Tape Drive
349
Figure 11-24 JP1 SCSI Device ID
350
Figure 11-25 Data Cartridge
350
Jumpering
350
Figure 11-26 A2944A Front Panel
351
Preventative Maintenance
351
Figure 11-27 A3184A CD-ROM Drive
352
Figure 11-28 HP A3184A Front Panel
353
Jumpering
354
Figure 11-29 HP A3184A CD-ROM Jumper Diagram
354
Internal Drive Logs
355
Figure 11-30 A3416A CD-ROM Drive
356
Figure 11-31 HP A3184A Front Panel
357
Jumpering
358
Figure 11-32 HP A3416A CD-ROM Jumper Diagram
358
Internal Drive Logs
359
Figure 11-33 A3715A CD-ROM Drive
360
Figure 11-34 HP A3715A Front Panel
361
Jumpering
362
Figure 11-35 HP A3715A CD-ROM Jumper Diagram
362
Internal Drive Logs
363
A3349A 1 Gb Single-Ended SCSI Disk Drive (D200, D210, &D250)
364
Figure 11-36 A3349A Disk Drive
364
Figure 11-37 A3349A Jumpering
365
Table 11-25 J2 Jumper Description
366
Preventative Maintenance
367
Table 11-26
367
A3304A 2 Gb Single-Ended SCSI Disk Drive (D200, D210, &D250)
368
Figure 11-38 A3304A Disk Drive
368
Figure 11-39 A3304A Jumpering
369
Table 11-27 J1 Jumper Function Description
369
Table 11-28 J2 Jumper Functions
370
Table 11-29 J4 Jumper Functions
370
Table 11-13. SCSI ID
371
Table 11-17. SCSI ID
371
Figure 11-40 A3304A Jumpering
371
Figure 11-41 A3304A Jumpering (ST32171N / ST32272N)
372
Figure 11-42 A3304A Jumpering (XP32150L)
372
Table 11-21. SCSI ID
373
Table 11-30. SCSI ID
373
Table 11-31 A3304A J3 Option Jumpers (XP32150L)
373
Figure 11-43 A3304A Jumpering (XP32275)
374
Table 11-32 A3304A J3 Option Jumpers (XP32275L)
374
Preventative Maintenance
375
Figure 11-44 A3660A Disk Drive
376
Figure 11-45 A3660A Jupering (ST34371N / ST345555572N)
377
Table 11-33 4 Gb SE Disks
377
Figure 11-46 A3660A Jumpering (XP34550W)
378
Table 11-34 A3660A J3 Option Jumpers (XP34450W)
378
Preventative Maintenance
379
Specifications
380
Figure 11-47 Hot-Plug Disk Modules
380
Table 11-35 1, 2, 4, and 9 Gb Hot-Plug Disk Drive Modules Specifications
381
Table 11-36. 1, 2, 4, and 9 Gb Hot-Plug Disk Drive Modules Replacement/Exchange
381
Overview
383
- Figure 12-1 the Access Port Card
  383
- Features
  384
- Figure 12-2 AP Card Bulkhead
  384
- Figure 12-3 AP Service/Normal Switch
  385
- Reset
  385
- Table 12-1 HP at Command Set
  386
HP at Commands
386
Table 12-2 S-Register Definitions
392
Table 12-3 Modem Result Codes
393
Enable/Disable Remote Access
394
Access Port Errors
398
Figure B-1 Dx50/Dx60 Block Diagram
406
Figure B-2 D200/Dx10 Block Diagram
407
Figure B-3 Dx20/Dx30 Block Diagram
408
Figure B-4 Dx70/Dx80/Rx80 Block Diagram
409
Figure B-5 D390/R390 Block Diagram
410
ISL Commands
411
Dx50/Dx60/Dx70/Dx80/R380/D390/R390 BCH Commands and Screens
412
D200/Dx10/Dx20/Dx30 BCH Commands and Screens
426
BCH Error Messages
438
BCH Warning Messages
440
PDC Update Procedures
444
Current Version Verification
445
- Procedure C:
  446
- Using the Boot Console Handler (BCH)
  447
PDC Distribution
448
- Downloading the Firmware Patch Via the World Wide Web
  449
- Configuring the HPESC Account
  450
Creating the Firmware Update Tape
451
Firmware Update Procedure
452
- Updating from a Tape Created Using Support Media
  453
- Figure C-1 Hotswap Disk Bay
  455
Disk Modules
456
Hotswap (Hot-Plug ) Module Chassis Assembly
459
- Back Plane for Hotswap Module
  460
- Figure C-4 Back Plane
  460
- Figure C-5 Configuration Switch
  462
Module Replacement Process
464
Hotswap Example
466
- Step
  467
- Step
  468
- Step
  469
Hot Swap Procedure for Unattached Physical Volumes
470

HP R380 Upgrade Manual (68 pages)

System Memory Upgrade

Brand: HP | Category: Server | Size: 0 MB

Table of Contents
3
Who Should Use this Guide
6
Overview of Memory Installation
7
Memory Installation Procedure
9
Memory Upgrade Verification
30
Memory Upgrade Verification Procedure
31
Troubleshooting Memory Configuration Error Symptoms
36
- Obtaining the Correct Firmware Patch
  38
  - Downloading the Firmware Patch Via the World Wide Web
    39
    
    Downloading the Firmware Patch Using FTP
    40
R Class System Memory Upgrade
41
Overview of Memory Installation
41
Memory Installation Procedure
43
Memory Upgrade Verification
60
Troubleshooting Memory Configuration Error Symptoms
64
- Obtaining the Correct Firmware Patch
  65
  - Downloading the Firmware Patch Via the World Wide Web
    66
    
    Downloading the Firmware Patch Using FTP
    67

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