HP R3 Series Manuals

Manuals and User Guides for HP R3 Series. We have 1 HP R3 Series manual available for free PDF download: Service Manual

HP R3 Series Service Manual (472 pages)

Enterprise Servers

Brand: HP | Category: Server | Size: 4.44 MB

Table of Contents
4
Installation Summary — D Class
25
Bit and 32-Bit os Support
40
Soft Power off
40
Table 1-5 64-Bit os Requirements
40
System Model Types
41
Table 1-6 D Class and R Class Models and Model Strings
41
Troubleshooting
81
Calling the Response Center
82
Safety Considerations
83
Hard Failures
83
High Priority Machine Check (HPMC)
96
- Troubleshooting Hpmcs
  96
System/Core I/O Card Troubleshooting
105
- Figure 3-5 Core I/O Layout Diagram
  106
- Eisa
  107
- Figure 3-6 EISA Block Diagram
  107
- Table 3-12 LAN Troubleshooting Procedure
  109
- Troubleshooting LAN Problems
  109
- Table 3-13 System Performance Troubleshooting
  110
Soft Errors
110
Diagnostic Tools
111
- Operating System Problems
  112
- Table 3-14 HP-UX System Hang Troubleshooting
  112
Performing a HP-UX Automatic Core Dump
113
Major Code Category 0: - RESERVED
119
Major Code Category 1: Interrupts, Selftests and Diagnostics - CPU/TLB/MIOC
120
Table 4-2 Major Code Category 1: Interrupts
120
Table 4-3 Selftests and Diagnostics - CPU/TLB/MIOC
122
Major Code Category 2: Cache (Selftests and Diagnostics) Codes
124
Table 4-4 Selftests and Diagnostics - ICACHE and DCACHE
124
Major Code Category 3: Processor Dependent Hardware (PDH)
125
Table 4-5 Processor Dependent Hardware (PDH)
125
Major Code Category 4: Selftests and Diagnostics - FP COPROC
127
Table 4-6 Selftests and Diagnostics - FP COPROC
127
Major Code Category 5: Bus Transactions
128
Table 4-7 Bus Transactions
128
Major Code Category 6: RESERVED
129
Major Code Category 7: Selftests and Diagnostics - RAM Cards
130
Table 4-8 Selftests and Diagnostics - RAM Cards
130
Major Code Category 8: I/O Device Faults
131
Table 4-9 I/O Device Faults
131
Major Code Category 9: Console Initialization Errors
133
Table 4-10 Console Initialization Errors
133
Major Code Category A: Boot Device Initialization Errors
134
Table 4-11 Boot Device Initialization Errors
134
Major Code Category B: os PANIC - Output by os
135
Major Code Category C: System Initialization Codes
136
Table 4-12 System Initialization
136
Table 4-13 Boot Device Initialization and IPL Codes for Primary Path
137
Table 4-14 Boot Device Initialization and IPL Codes for All Other Paths
138
Table 4-15 TOC Codes
138
Table 4-16 HPMC Codes
139
Table 4-17 I/O Initialization Codes
139
Table 4-18 EISA Initialization Codes
139
Major Code Category D: SHUTDOWN Codes - Output by the os
140
Major Code Category E: WARNING Codes - Output by the os
141
Major Code Category F: RUN Codes - Output by the os
142
Table 5-1Major Code Category Definitions
144
Major Code Category 0: RESERVED
145
Major Code Category 1: Interrupts, Selftests, Diagnostics, and Boot Codes
146
Table 5-2 Major Code 1, Interrupt
146
Table 5-3 Major Code 1, Selftests and Diagnostics (CPU/TLB)
148
Table 5-4 Major Code 1, Boot Errors (Forward Progress)
150
Table 5-5 Cache (Selftests and Diagnostics) Codes
151
Major Code Category 2: Cache (Selftests and Diagnostics)
151
Table 5-6 Processor Dependent Hardware (PDH) Codes
153
Table 5-7 Late Selftests
155
Major Code Category 4: Late Selftests
155
Major Code Category 5: Bus Transactions
156
Table 5-8 Bus Transactions
156
Major Code Category 6: RESERVED
157
Table 5-9 Memory Subsystem Codes
158
Memory Faults
158
Major Code Category 8: I/O Device Fault Codes
161
Table 5-10 I/O Device Fault Codes
161
Major Code Category 9: Console Initialization Errors
163
Table 5-11 Console Initialization Errors
163
Major Code Category A: Boot Device Initialization Errors
164
Table 5-12 Boot Device Initialization Errors
164
Major Code Category B: Operating System Panic (OS)
165
Table 5-13 HP-UX System Panic Codes
165
Major Code Category C: System Initialization
166
Table 5-14 System Initialization Codes
166
Table 5-15 HP-UX ISL Boot Codes
170
Table 5-16 HP-UX System Initialization Codes
170
Major Code Category D: HP-UX System Shutdown Codes
171
Table 5-18 HP-UX Run Code
173
Internal Modem Error Codes
175
Table 6-1Major Code Category Definitions
180
Major Code Category 0: RESERVED
181
Major Code Category 1: Selftests, Diagnostics, and Boot Codes
182
Table 6-2 Major Code 1, Selftests and Diagnostics (CPU/TLB)
182
Table 6-3 Major Code 1, Boot Errors (Forward Progress)
183
Major Code Category 2: Cache (Selftests and Diagnostics)
184
Table 6-4 Cache (Selftests and Diagnostics) Codes
184
Table 6-5 Processor Dependent Hardware (PDH) Codes
186
Major Code Category 4: Late Selftests
188
Table 6-6 Late Selftests
188
Major Code Category 5: Bus Transactions
189
Table 6-7 Bus Transactions
189
Major Code Category 6: RESERVED
190
Table 6-8 Memory Subsystem Codes
191
Major Code Category 8: I/O Device Fault Codes
194
Table 6-9 I/O Device Fault Codes
194
Major Code Category 9: Console Initialization Errors
196
Table 6-10 Console Initialization Errors
196
Major Code Category A: Boot Device Initialization Errors
197
Table 7-2 Major Code 1, Selftests and Diagnostics (CPU/TLB)
210
Major Code Category 2: Cache (Selftests and Diagnostics)
212
Table 7-3 Cache (Selftests and Diagnostics) Codes
212
Table 7-4 Second Level Cache (Selftests and Diagnostics) Codes
212
Table 7-5 Processor Dependent Hardware (PDH) Codes
214
Major Code Category 4: Late Selftests
216
Table 7-6 Late Selftests
216
Major Code Category 5: Bus Transactions
217
- Table 7-7 Bus Transactions
  217
- Major Code Category 6: RESERVED
  218
- Memory Faults
  219
Table 7-8 Memory Subsystem Codes
219
Major Code Category 8: I/O Device Fault Codes
220
Table 7-9 I/O Device Fault Codes
220
Major Code Category 9: Console Initialization Errors
222
Table 7-10 Console Initialization Errors
222
Major Code Category A: Boot Device Initialization Errors
223
Table 7-11 Boot Device Initialization Errors
223
Major Code Category B: Operating System Panic (OS)
224
Major Code Category C: System Initialization
225
Table 7-12 System Initialization Codes
225
Major Code Category D: HP-UX System Shutdown Codes
228
Major Code Category E: WARNING Codes - Output by the os
229
Major Code Category F: RUN Codes - Output by the os
230
Online Diagnostics
232
- Using SYSDIAG
  233
Offline Utilities
234
- HP-UX Support Media
  235
Support Media Boot
236
Support Media Main/Utilities Menus
237
Prepare the Computer
251
Assemble Tools Required
252
Remove the Front Bezel — D Class
253
Figure 10-1 Hot-Swap Disk Removal/Replacement
253
Figure 10-2 Front Bezel Removal
254
Remove the Front Bezel — R Class
255
Remove the Side Panel (D Class) or Top Panels (R Class)
256
Replace the System/Core I/O Board
273
Remove and Replace Peripherals
276
Remove and Replace the Hot-Swap Blower (D Class Only)
285
Remove and Replace the Power Supply
286
- Figure 10-25 Power Supply Removal/Replacement
  287
- Remove the Power Supply (R Class)
  288
Remove and Replace the Front Fan
289
Figure 10-26 Fan/Display Panel Location
290
Remove and Replace the Rear Fan
291
Remove and Replace the Display Panel
292
Remove and Replace the Power Switch
293
Figure 10-27 Side Panel Replacement
294
Figure 10-28 Side Panel Replacement
295
Figure 10-29 Front Bezel Replacement
296
Peripheral Bays
297
Figure 11-1 D2Xx System
297
Figure 11-2 R3Xx System Peripheral Housing
298
Figure 11-3 D3Xx System
299
Configuration
300
SCSI Cables
301
Internal Peripherals
318
Table 11-12 Mode Specifications
319
Figure 11-4 IDE Floppy Drive
319
HP C2478SZ (C1504B) DDS Tape Drives
320
Figure 11-5 HP C2478SZ Tape Drive
320
Jumpering
321
Figure 11-6 C2478SZ Jumper Diagram
321
Table 11-14 Configuration Switches (for Data Compression DDS-1 Tape Drives)
322
Table 11-15 Configuration Switch 3 (for Media Recognition System)
322
Table 11-16 Recommended Cleaning Frequency
323
Preventative Maintenance
323
Firmware Upgrade Tape Procedure:
324
Figure 11-8 C2478SZ Front Panel
324
Figure 11-9 Cassette and Drive Light Definitions
325
Forced Eject
326
Consequences of a Forced Eject
327
Alternate Method
328
Figure 11-10 Manual Cartridge Removal
328
Diagnostics
329
Figure 11-11 HP A3183A DDS-2 Tape Drive
330
Configuration Switches
331
Figure 11-12 A3183A Jumper Diagram
331
Preventative Maintenance
332
Table 11-18 Configuration Switches (for Data Compression DD-2 Tape Drives)
332
Table 11-19 Configuration Switch 3 (for Media Recognition System)
332
Figure 11-13 A3183A Switch Settings
332
Head Cleaning Procedure
333
Table 11-20 Recommended Cleaning Frequency
333
Firmware Upgrade Failures:
334
Figure 11-14 A3183A Front Panel
334
Forced Eject
335
Figure 11-15 A3183A Indicator Descriptions
335
Triggering a Forced Eject
336
Alternate Method
337
Figure 11-16 Manual Cartridge Removal
337
Exchange Part Number
338
Figure 11-17 HP A3542A DDS-3 Tape Drive
339
Jumpering
340
Figure 11-18 A3542A Jumper Diagram
340
Table 11-22 Configuration Switches (for Data Compression DD-3 Tape Drives)
341
Table 11-23 Configuration Switch 3 (for Media Recognition System)
341
Figure 11-19 A3542A Switch Settings
341
Preventative Maintenance
342
Forced Eject
345
Manual Cartridge Removal
346
Alternate Method
347
Figure 11-22 Manual Cartridge Removal
347
Diagnostics
348
Figure 11-23 A2944A QIC Tape Drive
349
Figure 11-24 JP1 SCSI Device ID
350
Figure 11-25 Data Cartridge
350
Jumpering
350
Figure 11-26 A2944A Front Panel
351
Preventative Maintenance
351
Figure 11-27 A3184A CD-ROM Drive
352
Figure 11-28 HP A3184A Front Panel
353
Jumpering
354
Figure 11-29 HP A3184A CD-ROM Jumper Diagram
354
Internal Drive Logs
355
Figure 11-30 A3416A CD-ROM Drive
356
Figure 11-31 HP A3184A Front Panel
357
Jumpering
358
Figure 11-32 HP A3416A CD-ROM Jumper Diagram
358
Internal Drive Logs
359
Figure 11-33 A3715A CD-ROM Drive
360
Figure 11-34 HP A3715A Front Panel
361
Jumpering
362
Figure 11-35 HP A3715A CD-ROM Jumper Diagram
362
Internal Drive Logs
363
A3349A 1 Gb Single-Ended SCSI Disk Drive (D200, D210, &D250)
364
Figure 11-36 A3349A Disk Drive
364
Figure 11-37 A3349A Jumpering
365
Table 11-25 J2 Jumper Description
366
Preventative Maintenance
367
Table 11-26
367
A3304A 2 Gb Single-Ended SCSI Disk Drive (D200, D210, &D250)
368
Figure 11-38 A3304A Disk Drive
368
Figure 11-39 A3304A Jumpering
369
Table 11-27 J1 Jumper Function Description
369
Table 11-28 J2 Jumper Functions
370
Table 11-29 J4 Jumper Functions
370
Table 11-13. SCSI ID
371
Table 11-17. SCSI ID
371
Figure 11-40 A3304A Jumpering
371
Figure 11-41 A3304A Jumpering (ST32171N / ST32272N)
372
Figure 11-42 A3304A Jumpering (XP32150L)
372
Table 11-21. SCSI ID
373
Table 11-30. SCSI ID
373
Table 11-31 A3304A J3 Option Jumpers (XP32150L)
373
Figure 11-43 A3304A Jumpering (XP32275)
374
Table 11-32 A3304A J3 Option Jumpers (XP32275L)
374
Preventative Maintenance
375
Figure 11-44 A3660A Disk Drive
376
Figure 11-45 A3660A Jupering (ST34371N / ST345555572N)
377
Table 11-33 4 Gb SE Disks
377
Figure 11-46 A3660A Jumpering (XP34550W)
378
Table 11-34 A3660A J3 Option Jumpers (XP34450W)
378
Preventative Maintenance
379
Specifications
380
Figure 11-47 Hot-Plug Disk Modules
380
Table 11-35 1, 2, 4, and 9 Gb Hot-Plug Disk Drive Modules Specifications
381
Table 11-36. 1, 2, 4, and 9 Gb Hot-Plug Disk Drive Modules Replacement/Exchange
381
Overview
383
- Figure 12-1 the Access Port Card
  383
- Features
  384
- Figure 12-2 AP Card Bulkhead
  384
- Figure 12-3 AP Service/Normal Switch
  385
- Reset
  385
- Table 12-1 HP at Command Set
  386
HP at Commands
386
Table 12-2 S-Register Definitions
392
Table 12-3 Modem Result Codes
393
Enable/Disable Remote Access
394
Access Port Errors
398
Figure B-1 Dx50/Dx60 Block Diagram
406
Figure B-2 D200/Dx10 Block Diagram
407
Figure B-3 Dx20/Dx30 Block Diagram
408
Figure B-4 Dx70/Dx80/Rx80 Block Diagram
409
Figure B-5 D390/R390 Block Diagram
410
ISL Commands
411
Dx50/Dx60/Dx70/Dx80/R380/D390/R390 BCH Commands and Screens
412
D200/Dx10/Dx20/Dx30 BCH Commands and Screens
426
BCH Error Messages
438
BCH Warning Messages
440
PDC Update Procedures
444
Current Version Verification
445
- Procedure C:
  446
- Using the Boot Console Handler (BCH)
  447
PDC Distribution
448
- Downloading the Firmware Patch Via the World Wide Web
  449
- Configuring the HPESC Account
  450
Creating the Firmware Update Tape
451
Firmware Update Procedure
452
- Updating from a Tape Created Using Support Media
  453
- Figure C-1 Hotswap Disk Bay
  455
Disk Modules
456
Hotswap (Hot-Plug ) Module Chassis Assembly
459
- Back Plane for Hotswap Module
  460
- Figure C-4 Back Plane
  460
- Figure C-5 Configuration Switch
  462
Module Replacement Process
464
Hotswap Example
466
- Step
  467
- Step
  468
- Step
  469
Hot Swap Procedure for Unattached Physical Volumes
470

HP Categories

Desktop

Laptop Server

Monitor

Switch

More HP Manuals

HP R3 Series Manuals

HP R3 Series Service Manual (472 pages)

Table of Contents

Related Products

HP Categories