Warranty Information - Hangar 9 Funtana 125 Assembly Manual

Warranty Information

WARRANTy PERIOd
Exclusive Warranty- Horizon Hobby, Inc., (Horizon)
warranties that the Products purchased (the "Product") will
be free from defects in materials and workmanship at the
date of purchase by the Purchaser.
LIMITEd WARRANTy
(a) This warranty is limited to the original Purchaser
("Purchaser") and is not transferable. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This
warranty covers only those Products purchased from an
authorized Horizon dealer. Third party transactions are not
covered by this warranty. Proof of purchase is required
for warranty claims. Further, Horizon reserves the right to
change or modify this warranty without notice and disclaims
all other warranties, express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET
THE REQUIREMENTS OF THE PURCHASER'S INTENDED
USE.
(c) Purchaser Remedy- Horizon's sole obligation hereunder
shall be that Horizon will, at its option, (i) repair or (ii)
replace, any Product determined by Horizon to be defective.
In the event of a defect, these are the Purchaser's exclusive
remedies. Horizon reserves the right to inspect any and
all equipment involved in a warranty claim. Repair or
replacement decisions are at the sole discretion of Horizon.
This warranty does not cover cosmetic damage or damage
due to acts of God, accident, misuse, abuse, negligence,
commercial use, or modification of or to any part of the
Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted
repair by anyone other than Horizon. Return of any goods
by Purchaser must be approved in writing by Horizon before
shipment.
Hangar 9 Funtana 125 ARF Assembly Manual
dAMAGE LIMITS
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR
PRODUCTION OR COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM
IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR
STRICT LIABILITY. Further, in no event shall the liability of
Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use,
setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or
injury. By the act of use, setup or assembly, the user accepts
all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new and
unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principals).
SAFETy PRECAUTIONS
This is a sophisticated hobby Product and not a toy. It must
be operated with caution and common sense and requires
some basic mechanical ability. Failure to operate this Product
in a safe and responsible manner could result in injury or
damage to the Product or other property. This Product
is not intended for use by children without direct adult
supervision. The Product manual contains instructions for
safety, operation and maintenance. It is essential to read and
follow all the instructions and warnings in the manual, prior
to assembly, setup or use, in order to operate correctly and
avoid damage or injury.
QUESTIONS, ASSISTANCE, ANd REPAIRS
Your local hobby store and/or place of purchase cannot
provide warranty support or repair. Once assembly, setup
or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer
your questions and service you in the event that you may
need any assistance. For questions or assistance, please
direct your email to productsupport@horizonhobby.com, or
call 877.504.0233 toll free to speak to a service technician.
INSPECTION OR REPAIRS
If this Product needs to be inspected or repaired, please
call for a Return Merchandise Authorization (RMA). Pack
the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted
at our facility. A Service Repair Request is available at www.
horizonhobby.com on the "Support" tab. If you do not have
internet access, please include a letter with your complete
name, street address, email address and phone number
where you can be reached during business days, your RMA
number, a list of the included items, method of payment
for any non-warranty expenses and a brief summary of the
problem. Your original sales receipt must also be included
for warranty consideration. Be sure your name, address,
and RMA number are clearly written on the outside of the
shipping carton.
WARRANTy INSPECTION ANd REPAIRS
To receive warranty service, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby.
NON-WARRANTy REPAIRS
Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the
item for repair you are agreeing to payment of the repair
without notification. Repair estimates are available upon
request. You must include this request with your repair. Non-
warranty repair estimates will be billed a minimum of 1/2
hour of labor. In addition you will be billed for return freight.
Please advise us of your preferred method of payment.
Horizon accepts money orders and cashiers checks, as
well as Visa, MasterCard, American Express, and Discover
cards. If you choose to pay by credit card, please include
your credit card number and expiration date. Any repair
left unpaid or unclaimed after 90 days will be considered
abandoned and will be disposed of accordingly. Please note:
non-warranty repair is only available on electronics and
model engines.
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