Cartridge Error Alarm - Tandem T:Slim User Manual

16.4 Cartridge Error Alarm

What will I see on the Screen?
CARTRIDGE ALARM
ALL DELIVERIES STOPPED!
This cartridge cannot be used.
Remove and replace with a new
cartridge.
CLOSE
Customer Technical Support: 1-877-801-6901
What does it mean?
Your t:slim Pump detected that the cartridge could not be used and all deliveries have
stopped. This can be caused by cartridge defect, not following the proper procedure
to load the cartridge, or over filling the cartridge (with more than 300 units of insulin).
How will the system notify me?
3 sequences of 3 notes or 3 vibrations depending on the volume/vibrate setting
selected in Pump Volume.
Will the system re-notify me?
Yes. The system will re-notify you every 3 minutes until you change the cartridge.
How should I respond?
Tap CLOSE. Change your cartridge immediately by tapping OPTIONS from the Home
Screen, then Load and follow the instructions in Chapter 5.3.
Chapter 16 – t:slim Pump Alarms
149