List Of Error Display / Troubleshooting; Operator Call Errors - Canon Pixma MP560 Service Manual

MP560

2. LIST OF ERROR DISPLAY / TROUBLESHOOTING

Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error messages are
displayed by the MP driver Status Monitor.
2. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call
error record" area in EEPROM information print
Buttons valid when an operator call error occurs:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will
automatically be cleared when the cause of the error is eliminated, and pressing the OK button may
not be necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
2-1. Operator Call Errors (by Alarm LED Lit in Orange)
Error
No paper in the
rear tray.
No paper in the
cassette.
Paper jam.
Paper jam in the
rear guide.
Paper jam in the
under guide.
Paper size not
supported for
automatic duplex
printing (MP560 /
MP568 only)
Error U Message on the
code No.
[1000] --- Rear tray.
There is no paper.
Load paper and
press [OK].
[1003] --- Cassette.
There is no paper.
Load paper and
press [OK].
[1300] --- The paper is
jammed. Clear the
[1303] ---
paper and press
[OK].
[1304] ---
[1310] --- This paper is not
compatible with
duplex printing.
Remove the paper
and press [OK].
Solution
LCD
Confirm that the rear
tray is selected as the
paper source. Set the
paper in the rear tray,
and press the OK
button.
Confirm that the
cassette is selected as
the paper source. Set
the paper in the
cassette, and press the
OK button.
Note that the cassette is
for plain paper only.
Remove the jammed
paper and press the OK
button.
Set paper with a
supported size and press
the OK button.
Data which was to be
printed on the back side
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TABLE OF CONTENTS
Parts that are
likely to be faulty
- ASF unit
- Pressure roller unit
- PE sensor board
unit
- Pick-up arm unit
- Pressure roller unit
- Cassette unit
- Pick-up arm unit
- ASF unit
- Pressure roller unit
- Cassette unit
- Rear guide unit