Operator Call Error Troubleshooting - Canon MG6110 Service Manual

*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the
problem persists.
*2: Only for disc label printing supported regions.
1-2. Operator Call Error (by Alarm LED Lit in Orange) Troubleshooting
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are
displayed on the LCD in text and by icon.
2. Messages during printing from a computer are displayed on the printer driver Status Monitor.
3. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error
record" area in EEPROM information print
Buttons valid when an operator call error occurs:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically
be cleared when the cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
Error
No paper in the
rear tray.
*1
No disc tray .
No printable
*1
disc .
No paper in the
Error U
code No. Message on the
[1000] --- Rear tray.
There is no paper.
Load paper and press
[OK].
[1001] --- There is no disc tray.
Set the tray and press
[OK].
[1002] --- Printable disc is not
set. Place a disc on
the disc tray and press
[OK].
[1003] --- Cassette.
(2) Confirm the network connection.
(3) Replace the following item(s):
- Logic board ass'y
- Wireless LAN board ass'y
LCD
Confirm that the rear tray is
selected as the paper source. Set
the paper in the rear tray, and
press the OK button.
If the error is not cleared, confirm
that no foreign material is inside
the paper feed slot.
Set the disc tray, and press the OK
button.
If the error is not cleared, confirm
that the disc tray is not cracked or
damaged.
Set a printable disc in the disc
tray, and insert the disc tray in the
proper position. Then, press the
OK button.
If the error is not cleared, re-set
the printable disc in the tray, and
try again.
Confirm that the cassette is
4 / 66
Solution
- PE sensor
- ASF unit
- Pressure
- CDR tray
- Carriage
- CDR tray
- Carriage
- Pick-up
Parts that
are likely
to be
faulty
board
ass'y
roller
unit
ass'y
unit
ass'y
unit