I. ERROR DISPLAY
1. Main Body
When an error is occurred, "Message"
and "Code" appear on the display panel of the
main body.
The service call message is displayed the
message as "Scanner hardware problem"
and code as "Exxx".
Errors associated with user operations
No.
Message
1
Scanner cover is open.
2
3
A double paper-feed has
occurred.
4
5
Imprinter Insert Error
6
7
Staple was Detected.
8
A document was skewed.
9
Dust was detected
10
Paper jammed in scanner.
11
12
13
14
15
16
17
18
The count does not match.
19
COPYRIGHT © CANON ELECTRONICS INC. 2018
Display example
Code
C001
The upper unit is open.
C009
The imprinter cover is open.
D002
A double feed was detected by the document length.
D004
A double feed was detected ultrasonically.
H001
An imprinter voltage error was detected...
H004
An ink cartridge is not installed in the imprinter.
J001
A stapled document has been detected.
J018
A skewed document was detected.
J050
Dust was detected on the reading glass.
P000
A document has detected in a feed path before scanning.
P001
A document has jammed before entering the registration
pre-sensor.
P002
A document has jammed before exiting from the registra-
tion pre-sensor.
P004
A document has jammed at the eject sensor.
P006
A document has jammed before entering the registration
post-sensor.
P007
A document has jammed before exiting from the registra-
tion post-sensor.
P010
A document has jammed before entering the eject sensor.
P050
Feeding stopped due to other document jams.
U001
The specified number of sheets was exceeded before the
scan ended.
U002
The scan ended with a number of sheets less than the set-
ting.
Table 5-101
CANON DR-G2140/G2110/G2090 FIRST EDITION
CHAPTER 5 TROUBLESHOOTING
Figure 5-101
Failure
5-1