List Of Error Display / Troubleshooting; Operator Call Errors - Canon PIXMA MX310 Service Manual

1. LIST OF ERROR DISPLAY / TROUBLESHOOTING

1-1. Operator Call Errors

Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are
displayed on the LCD.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes are printed in the "operator call/service call error record" area in EEPROM information
Print
Buttons valid when an operator call error occurs:
1. ON/OFF button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically
be cleared when the cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop/Reset button: To cancel the job at error occurrence, and to clear the error.
Operator Call Error (Alarm LED Blinking in Orange)
Error
No paper in the rear
tray.
Front door is closed.
Paper jam.
Ink cartridge not
installed, or not
properly installed.
Ink cartridge
temperature sensor
error.
Non-supported ink
cartridge is installed.
Ink cartridge in a
wrong position.
Multiple ink
cartridges of the
same color installed.
Ink cartridge
hardware error
Ink cartridge not
recognized.
Error
U No. Message on the LCD
code
[1000] --- LOAD PAPER
SET PAPER AND PRESS
[OK].
[1250] --- OPEN PAPER OUT TRAY
[1300] --- PAPER JAMMED
CLEAR PAPER JAM AND
PRESS [OK].
[1401] U051 CHECK INK
U051
[1403] U052 COOLING HEAD...
[1485] U059 CHECK INK
U059
[1680] U076 CHECK INK
U076
[1681] U075 CHECK INK
U075
[1682] U150 CHECK INK
U150
[1684] U140
CHECK INK
U140
(3/32)
Solution
Set the paper in the rear tray,
and press the OK button.
Open the paper output tray.
Remove the jammed paper, and
press the OK button.
Install the ink cartridge properly.
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
A non-supported ink cartridge is
installed. Install the supported
ink cartridge.
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
Re-set the ink cartridge. If the
error is not cleared, the ink
cartridge may be defective.
Replace the ink cartridge.
A non-supported ink cartridge is
installed. Install the supported
ink cartridge.